Still no Destrier Beret

[Siddire]

Name : Siddire
server: Fenrir

Contacted support 3 weeks ago, they were going to make a case.

Contacted them again today and got a BEYOND rude support agent.

The service lists the WRONG character on my account. I asked to have the promo code removed so I could use a different one and was told that they didn't know how to do that and I need to speak with someone else.

Needless to say, the support from SE is beyond terrible and the agents have all been very rude.

[skidpro]

YUP...30 free time spent searching for this item..no...

waiting for SE to sort it out NO...

got chagred, YES

Cancelled sub YES.

REPLY:
Dear ,

Thank you for contacting the Square Enix Support Centre.


We are sorry to hear that problem persists.

However, as explained in our email to you, you should contact the GM in-game, who will be dealing with after the official information that the reason for the issue was established and to our information rectified.

Please contact the GM's for further assistance.

We apologise for any inconvenience.



Kind regards,

The Square Enix Support Centre team

Thank you again for contacting us and for your interest in Square Enix products!
More help and information is available at the Square Enix Support Centre website.

The in game managers dont exist.....I cant find them...