Goegtoe
07-26-2012, 07:00 AM
Characters: Vosh and Alixy (Husband and Wife. Just bought from the Steam summer sale)
Server: Sylph
Both of us redeemed the code, and the Festive moogle has no hat for us!
Please assist!
Bublex
07-26-2012, 08:36 AM
Greetings Vosh and Alixy,
Thank you for making this report regarding your being unable to receive your Destrier Beret! We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread (http://forum.square-enix.com/ffxi/threads/25396-Regarding-Destrier-Beret-Redemption-Issues) for more information!
Thank you for your report and apologies for any inconvenience!
GM Bublex