Destrier Beret

[raphaeline]

Dear Sir,

I purchased the ultimate collection on 22nd july 2012. Once i registered the code, i ran to the festive moogle. But, i could not retrieve the beret.

Please add me to your destrier investigation list.

Thank you in advance,

Best Regards,

Character : Eileanor
World : Leviathan

[Qeepel]

Greetings!

Thank you for making this report regarding your being unable to receive your Destrier Beret! We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread (http://forum.square-enix.com/ffxi/threads/25396-Regarding-Destrier-Beret-Redemption-Issues) for more information!

Thank you for your report and apologies for any inconvenience!

-SQUARE ENIX MODERATOR