Have not recieved Destrier Beret

[TMsweet]

Hi, i just got the game, im brand new, i signed in did a couple quests logged out and entered my code to be sure i had at least logged in once and played, still didn't get the Beret for some reason. Qeynos@Carbuncle

[TMsweet]

i should add that i DID indeed talk to the festive moogle outside my nations mog house. My husband obtained his the same day. It just so happens i got the glitch!!!! =_(