Continuity
07-20-2012, 09:07 PM
I purchased Final Fantasy XI: Ultimate Collection - Abyssea Edition on Steam on Thursday, July 19th, 2012. I successfully entered my Destrier Beret code on Square Enix's management page, and linked it to this character, but have been unable to claim it from the Festive Moogle in Port Bastok.
Character: Maratea
World: Phoenix
Qeepel
07-21-2012, 02:03 AM
Greetings!
Thank you for making this report regarding your being unable to receive your Destrier Beret! We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread (http://forum.square-enix.com/ffxi/threads/25396-Regarding-Destrier-Beret-Redemption-Issues) for more information!
Thank you for your report and apologies for any inconvenience!
-SQUARE ENIX MODERATOR