Takero
07-12-2012, 10:21 PM
Character Name: Emiko
Server: Lakshmi
I bought the Ultimate Collection and registered my code online two days ago and unfortunately have yet to receive it.
Verytus
07-13-2012, 12:03 AM
Hello,
This issue has been brought to our attention, and we deeply apologize for the inconvenience. Rest assured, however, every person's report is being documented and integrated into our investigation. Thank you for your patience as we continue to look into this matter. As a note, please be aware that you can find information on www.PlayOnline.com and the official forums for any further updates on this matter. Thank you for your time and your report.
-SQUARE ENIX MODERATOR