Did not receive my Destrier Beret

[PianoLegs]

Platform: PC

Date & Time: 07/04/12 (All Day)
Frequency: Since i created my character
Character Name: PianoLegs
Race: Mithra
World: Sylph

NPC Name: Festive Moogle

Steps:
1.Created my character on Sylph Server after installation
2. Redeemed and confirmed code for Pianolegs@sylph
3. Logged in to receive beret from Festive Moogle , unable to retrieve

[Baudle]

Greetings PianoLegs,

Thank you very much for this report. We are sorry to hear that you do not yet have your Destrier Beret. As we have already received reports on this matter, we are going to add your report to our ongoing investigation. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates for any details about the development team's investigation. Thanks again for your report!

~Baudle