Log in

View Full Version : SE Store woes (Click & Buy?! Are you serious?!)



Suteru
07-04-2012, 09:07 AM
So a week or so ago I see that the new FFXI merch is coming soon to the SE store. I wait and wait, and finally last night, I was finally able to add them to the cart. ($23 for pens though?! Oh well, I'm a sucker)

Get to checkout and am greeted by this:
http://i.imgur.com/2qPYq.jpg

What is SE's obsession with Click & Buy?! They are an awful company with scummy business practices. Is it really THAT hard? It's sad to say that Paypal would be the lesser of two evils here.

Also, what's with the $23 order minimum? Dinky home-run business have better policies than this.

I may have ordered the stuff anyway but that is besides the point

Shayala
07-05-2012, 12:41 AM
The merchandise isn't even available in the EU :(

Nordya
07-05-2012, 02:29 AM
Consider yourself lucky, as a Canadian we can't even order from the store. Because you know we are 3rd rate citizen for SE.

bungiefanNA
07-05-2012, 05:18 AM
Isn't the least expensive item they just started preorder on $22.99, just below the $23 minimum. You have to order at least 2 items to qualify for that. And yeah, no shipping to Canada sucks. At least this company knows their geography (unlike Hershey) and knows Alaska isn't Canada.

I thought the point of Crysta was to have consistent payment options across the company, and to be able to use it for the store. If you're going to accept international players, let them all order from the store, and let them all use the payment methods that your game allows. C&B is horrible, we've been saying this since SE switched to them for payment. Our banks hate it, the BBB hates it, we hate it.

Chilzen
07-05-2012, 01:28 PM
Just wait for the poopoo to hit the fan when their new SE Store Exclusive Final Fantasy 7 PC with Achievements / Cloud Saving / Cash Shop Booster hits and people don't buy it after having to put up with C&B bull, THEN SE might care.

Phafi
07-06-2012, 02:16 AM
Will there.. be more of the pens available soon, or are they just gone now?

Chilloa
07-06-2012, 05:07 AM
Will there.. be more of the pens available soon, or are they just gone now?

I would like to know as well, I was gonna buy my set today but it looks like that isn't gonna happen. I also wanted a Mandragora plush, but those were sold out before I even found out about the whole thing.

Suteru
07-11-2012, 04:35 AM
So it's been over a week and my order still hasn't shipped. This isn't the kind of slow shipping I'd expect for $10 shipping cost (that would probably cost about $2 to mail via USPS)

Fusionx
07-11-2012, 11:48 PM
I've been trying to purchase the mandy and goblin cushions. Click and Buy told me my payment method didn't go through (did fine last week with the keychains I ordered) and now I have 3 pending charges to my bank account as a result.

Now I have to wait for the charges to go away and MAYBE i'll try again. I don't know if I want to have to deal with this crap again. They may have very well lost a purchase from me over this.

It boggles my mind how Square Enix (eventually) listened to their players and added a payment method that actualy made sense, and went directly to SE, and all was good... then they finally make more/new FFXI merchandise available, and kick us in the nuts by FORCING us to use this thing we told them we didn't want to use. And that's assuming the thing even accepts your payment!

We need a new payment option for the SE store. It SHOULD NOT be this difficult to place an order like this.

(also why does the click and buy page you get sent to appear to be registered to SE's London office?)

Duvemora
07-12-2012, 02:38 AM
Will there.. be more of the pens available soon, or are they just gone now?

Wondering the same. I really wanted those pens, and now I see they are sold out. I was hoping for a Windurst key-chain too, which is also sold out. Hoping they are restocked soon, I really wanted those in-game clubs. They're very cute. :)

Really wanted that gorgeous Lenneth statue that they have in the store too, but it's sold out and it's OMGWTH expensive. :(

Eric
07-12-2012, 06:46 AM
So it's been over a week and my order still hasn't shipped. This isn't the kind of slow shipping I'd expect for $10 shipping cost (that would probably cost about $2 to mail via USPS)
Same here! :(

Dann
07-12-2012, 04:16 PM
It did say to allow for 3-4 weeks for shipping in the fine print before you hit purchase. I'll be sad if it takes longer then that though. But till then I'll hold off on getting upset over it.

sc4500
07-12-2012, 07:29 PM
My bank told me click and buy is a online front for gambling so they will not accept there service, so told them ill just use my regular visa card and they told me to call visa , so i did and visa just told me to , just use ultimategame cards from the store or online that you can buy, that there were working on stopping all visa cards from working on all online games unless they deem sound , or they accept the ultimatecard from them. guess there tired of having to deal with peoples online games. with all the online games billing issues.

Fusionx
07-12-2012, 11:32 PM
visa just told me to , just use ultimategame cards from the store or online that you can buy, that there were working on stopping all visa cards from working on all online games

This is a thread for the SE Online Store, not FFXI subscriptions.

Demon6324236
07-13-2012, 12:19 AM
No but if the bank will not deal with any services of C&B that is a big problem I would think.

NakkiNyan
07-13-2012, 09:37 PM
My CC company fights any charge from C&B no matter what it is for. I have had orders cancelled and subscription not renewed because it is a shady company and CC companies don't trust them.


This is a thread for the SE Online Store, not FFXI subscriptions.It is really about C&B which covers both, especially after FFXIV.

Avina
07-13-2012, 09:45 PM
It took a loooong time (like five days) for my bank to clear the C&B charge, but they did it. Today I got my shipping notification (from Hong Kong...)

Fusionx
07-14-2012, 03:30 AM
It is really about C&B which covers both, especially after FFXIV.
If people wanted to complain about Click and Buy regarding subscriptions they 1. Missed the Boat 2. SHould post in one of the other hundreds of threads related to it.

Read the OP, this is for the Store. Not subs.

Dann
07-17-2012, 02:50 AM
Lol my shipment status: Hold pending clearance of TSCA (Toxic Substance Control Act).
Guess I'm not getting it today =(

Avina
07-17-2012, 07:09 AM
Lol my shipment status: Hold pending clearance of TSCA (Toxic Substance Control Act).
Guess I'm not getting it today =(

What would we do without our government to protect us.

Dann
07-17-2012, 10:06 AM
What would we do without our government to protect us.

Pens are deadly! Hide your children!