Unable to receive Destrier Beret.

[CasteelG]

Platform:
PC, purchased through Steam.

ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
20MB

Date & Time:
Yesterday evening and as I'm posting this.

Frequency:
Always


Character Name:
Leetsac


Race: TarutaruM


World: Phoenix


Main Job: Warrior Level 3


Support Job: None.


Area and Coordinates: Windurst Walls, by the residential area.


Party or Solo: Solo


NPC Name: Festive Moogle


Monster Name: None.


Steps: I redeemed my Destrier Beret code online and then went to the Festive Moogle in Windurst Walls. He tells me he has nothing for me. I tried to retrieve the item a few more times by logging out and back in again and that didn't help. I then tried again this morning and I am still unable to receive the beret.

[Bublex]

Greetings CasteelG,

Thank you very much for this report. We are sorry to hear that you do not yet have your Destrier Beret. As we have already received reports on this matter, we are going to add your report to our ongoing investigation. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://www.PlayOnline.com (www.PlayOnline.com) or http://forum.square-enix.com/ffxi/forums/84-Version-Updates for any details about the development team's investigation. Thanks again for your report!

GM Bublex