Another user unable to claim Desterier Beret

[CosmicRunaway]

Please add my name to the list of users unable to claim their beret. I've been looking at the other posts on this issue, and recently you have not been asking for people to fill out that generic form, so I'll leave it blank for now. Cheers.

[Reyleigh]

I have also experienced this issue. I registered the reward code correctly but the festive moogle doesn't give me my destrier beret.

[Verytus]

Hello CosmicRunaway,

I apologize for the trouble you have been going through with trying to receive the Destrier Beret. We are aware players are having trouble obtaining the beret because of previous reports. I will be adding your name into the current ongoing investigation. We suggest that you keep an eye out Here (http://www.playonline.com/ff11us/index.shtml) and Here (http://forum.square-enix.com/ffxi/forums/84-Version-Updates) for any further updates on this matter. Thank you again and take care.