PFCE3
06-25-2012, 03:26 AM
Come on now, how about we get some customer service here!!!!! I dont understand why you give out a reward code but then wont give the players their item they paid for. Why dont GM's go and give out the beret, doing this bs in a thread is obviously not fixing the problem. I already have my toon lvl to 30 in 2 jobs! Plz give us the beret we were promised!!!!!!
Verytus
06-25-2012, 04:17 AM
Hello PFCE3,
I apologize for the trouble you have been going through with trying to receive the Destrier Beret. We are aware players are having trouble obtaining the beret because of previous reports. I will be adding your name into the current ongoing investigation. We suggest that you keep an eye out Here (http://www.playonline.com/ff11us/index.shtml) and Here (http://forum.square-enix.com/ffxi/forums/84-Version-Updates) for any further updates on this matter. Thank you again and take care.