I have not been able to collect my Destrier Beret from the Festive Moogle.

[itsmytime30]

I have been unable to obtain the item after registering the reward code on the Square website.



Platform: PC
ISP: Brighthouse Networks
Type of Internet Connection: Cable
Internet Connection Speed: 20 MBPS
Date & Time: 06/22/2012
Frequency: Always
Character Name: Iwantone
Race: Elvaan
World: Odin
Main Job: Black Mage
Support Job: NA
Area and Coordinates: San D'oria
Party or Solo: Solo
NPC Name: Festive Moogle
Monster Name:
Steps:
1. Tried to coll ect beret, unable to.
2.
3.

[Verytus]

Thank you for posting the problem you are having obtaining your Destrier Beret. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here (http://www.playonline.com/ff11us/index.shtml) and Here (http://forum.square-enix.com/ffxi/forums/84-Version-Updates) for any details regarding the development team's investigation. Thanks again for your report!