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View Full Version : US account to EU SE account



Riggs
04-02-2012, 06:56 AM
Ok been trying on and off for months to do the account transfer but when i try it tells me i have the wrong play on line password, i have typed it 100 different ways 1's for I, 2 for z's etc etc, now i'm thinking it has some thing to do with my game account been a us account while the se account is eu.

Has anyone else had problems trying to register their US account on EU SE accounts?

Dragoy
04-02-2012, 11:36 AM
Teegrins, Riggs!

I have no personal experience, but I can easily imagine issues with different region accounts as that's always seemingly been an important show-stopper way for them to do...

In any case, you should contact the Customer Service via the Support Centre/Center in any Account/Billing related matters:

Europe:

http://support.eu.square-enix.com/contacttop.php?id=455&la=2

Japan:

http://support.jp.square-enix.com/contacttop.php?id=11&la=0

North America:

http://support.na.square-enix.com/contacttop.php?id=20&la=1

Other:

http://www.square-enix.com/


Good luck ! !! !

Kristal
04-02-2012, 06:07 PM
Ok been trying on and off for months to do the account transfer but when i try it tells me i have the wrong play on line password, i have typed it 100 different ways 1's for I, 2 for z's etc etc, now i'm thinking it has some thing to do with my game account been a us account while the se account is eu.

Has anyone else had problems trying to register their US account on EU SE accounts?

Nope, no problem at all. You can connect a US POL account to a EU SE account just fine.
Might want to make sure you are using the POL password for that ABCD1234 POL account, not the one for SE account.