failed to initialize Direct 3D

[Leatherneck]

I took a break for a few months and when I reactivated my account today and tried to play and received a "failed to initialize Direct 3D" message telling me to check that my computer has the required specifications. I have the same laptop I used to play until last December has there been big updates that changed the minimum requirements ?

[RAIST]

This often gets tripped up because of invalid (or null) registry keys. If that's it, the simple fix for it is to go into the FFXI config and set/save valid resolution settings (might need to change them, then flip them back so it saves on exit if it already shows the settings you wanted).

Otherwise, there may be an issue with your hardware/driver/DirectX/system settings causing an issue.

[lathos]

i have this issue as well game just freezes sometime and i have to hard reset then change the settings back i play ff14 and starwars and bf 3 with no:confused: issues i think this game conflicts with crossfire set ups and windows 7

[SE_James]

Leatherneck,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

The general forum rules can be found at this link:
Welcome to Forum: Technical Support! (http://forum.square-enix.com/ffxi/threads/68-Welcome-to-Forum-Technical-Support!)