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View Full Version : Click and buy SUCKS so bad it hurts



Aphugel
01-20-2012, 04:00 AM
had my alt cancelled for no reason at all.
Could not log onto account reactivation in game, password rejected (20 tries)
Finally got hold of chat help (they lumped me in with europe, I live in NZ, u guys got an atlas??? they are only available while I sleep)
Took me more than 2 hours total to get them to PLEASE ACCEPT MY $ again.
then they sent me an e-mail confirming reactivation..............
I STILL CAN"T LOG ON!!!!!!!!!!!!!!!
no content ID.

Hey, SE???????

If you want us to leave... just say so!!!!!!!!!!!!!!!

SE_James
01-20-2012, 10:34 AM
Aphugel,

We do apologize if your payment method was being rejected, and you are having problems reactivating your service options. Unfortunately, this forum is for the discussion of technical issues with FINAL FANTASY XI itself, and not for any account or billing-related issues, such as reactivation. As this is not a technical issue, we have closed this thread.

Please contact the SQUARE ENIX Support Center appropriate to your region for any assistance with account and/or billing-related issues.

The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center (http://support.na.square-enix.com/main.php?id=20&la=1)

The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre ( http://support.eu.square-enix.com/main.php?id=455&la=2&SQEXSC=2nk0213s7tnhif65pipdnm2e56)

The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center ( http://support.jp.square-enix.com/main.php?id=11&la=0&SQEXSC=h1bjb1otre83lhuc6q1effr573)