Key Items: Auto-translate

[Tsukino_Kaji]

Key Itens are starting to go missing from the auto-translate menu again as they had done so since abyssea. There was a fix at some point, but there has been a relapse. Since the addition of atmacite, atma no longer shows up in the auto-translate menu.

[Dragoy]

Indeed this has been going for a while now.

The peculiar thing is, it seems to work for one of my characters, but not the other. Character #1 has all the same Atma that the Character #2 has, and then 12 more on top of that.
They also have a rather similar Key Item collection overall, though again, #1 has a bit more, and for that reason I was thinking a possible 'over-load' of sorts going on. That would mean that the system reserves space for items like "Wind Crystal" or "Ether +2" to be added (mentioned below).


Character #1 - Total Atma listed in the Key Items section: 36.

Atma listed by the Auto-Translator:

Atma of Gales
Atma of the Baying Moon
Atma of the Drifter
Atma of the Gnarled Horn
Atma of the Heavens
Atma of the Stout Arm
Atma of the Voracious Violet

This does not update by checking the list of Key Items, examining them, or even by another character saying the name in a channel such as the "party chat", and then updating the translator via "space-bar, tab, esc" (which does still work for other items such as "Wind Crystal" or "Ether +2").


Character #2 - Total Atma listed in the Key Items section: 24.

Atma listed by the Auto-Translator:


Atma of a Future Fabulous
Atma of Alpha and Omega
Atma of Ambition
Atma of Apparitions
Atma of Aquatic Ardor
Atma of Camaraderie
Atma of Gales
Atma of the Avaricious Ape
Atma of the Baying Moon
Atma of the Deep Devourer
Atma of the Dragon Rider
Atma of the Drifter
Atma of the Heavens
Atma of the Hybrid Beast
Atma of the Lone Wolf
Atma of the Minikin Monstrosity
Atma of the Raised Tail
Atma of the Razed Ruins
Atma of the Scorpion Queen
Atma of the Sellsword
Atma of the Stout Arm
Atma of the Ultimate
Atma of the Untouched
Atma of the Would-Be King


As a final note, both characters obtained at least the "Atma of the Avaricious Ape" very recently (after the changes to the Key Item lists).

I won't list my character information here, as it is not my thread, but I hope this can be of some help. And when/if I have the time to do more research and tests on it, I will post my own thread about my findings then, if I still deem it worthwhile.


Blubb!

[Qeepel]

Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.("PlayStation2", Windows, and/or Xbox 360)

ISP:
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Type of Internet Connection:
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Internet Connection Speed:
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Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
World where the issue occurred.

Main Job:
Main job and level of your character when the issue occurred.

Support Job:
Support job of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

* What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
* Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
* If you were using macro commands when the issue occurred, please include the details of the command.
* In case the error message appeared when the issue occurred, please include what the message said.


*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

SQUARE ENIX MODERATOR

[Tsukino_Kaji]

No atma will appear in the auto translate menu since the implementation of atmacite.

Platform:
PC

ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
50m

Date & Time:
Always PST

Frequency:
Always

Character Name:
Tsukinokaji

Race:
Hume

World:
Siren

Main Job:
Every

Support Job:
Every

Area and Coordinates:
Every

Party or Solo:
All occassions

Steps:
Tab key, up x2, key item menu, enter, select any KI, enter to auto traslate it, delete, type "atma," tab key. No atmas are displayed, only atmacite. No atma will appear in the auto translate menu.

[Skirata]

Greetings Tsukino_Kaji,

Thank you for responding so quickly with the information that Qeepel had requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here (http://www.playonline.com/ff11us/index.shtml) and Here (http://forum.square-enix.com/ffxi/forums/84-Version-Updates) for any details regarding the development team's investigation. Thanks again for your report!