zeromega
12-06-2011, 04:19 AM
So on November 30 my account deactivated due to misunderstanding when to pay for the account using the new SE system. After calling SE to find out what happened they suggested i just pay for the month and that would fix the problem. It is now December 5 and I paid on the 30th, the account still is "temporarily suspended" citing "KB Article: 52808", now I'm being told the account is under review, any one else getting this problem or is there any more information as to when this is going to be fixed so i can continue sinking my time in?
SE_James
12-08-2011, 03:09 AM
zeromega,
We do apologize for the problems you are experiencing, however we must remind you that this forum is for the discussion of technical issues with FINAL FANTASY XI itself, and not with the SQUARE ENIX Account Management System. As this situation did not involve any technical trouble with FINAL FANTASY XI itself, we have gone ahead and locked this thread.
The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center (http://support.na.square-enix.com/main.php?id=20&la=1)
The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre ( http://support.eu.square-enix.com/main.php?id=455&la=2&SQEXSC=2nk0213s7tnhif65pipdnm2e56)
The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center ( http://support.jp.square-enix.com/main.php?id=11&la=0&SQEXSC=h1bjb1otre83lhuc6q1effr573)