Playonline Problem

[Logie]

Hi all,

Installed the 14 day trial and played that for a bit, enjoyed it so bought the game via Steam in the UK. That installed and i had a play on it, so i decided to delete the trial as i didnt need it and it was the US version.

After uninstalling the trial via Control Panel, i attempted to play FF via steam. Got through playonline ok, clicked on play FFXI and it comes up with the Error:022 could not find FF game.

After deleting all the us bits in the reg, cleaning up files. I just deicded to delete Playonline and get steam to reinstall it, which it did.

Now when i log in i dont have the option to enter my Square Enix account, only PlayOnline ID and password. I get a POL network error, which i found out is cause by not having your Square Enix ID input.

But i dont have the option to input it :/ - I Have tried editing my Playonline log in, all i can put in is Playonline ID and password

[Valdemarx]

I'm having the same problem, actually i've tried everything :(

[RAIST]

Just to confirm which one you are getting prompted for and having an issue with, as there are several passwords you can set up:

One is a local Security password for launching POL itself (configured off the Security Settings button, BEFORE you click on a user ID), which is saved locally.

Then there is your POL password for game login (legacy from the old system) that is also saved locally. This also has to be saved in the SE Account Management system--so if you change it on your PC, you have to change it at the website too. This is setup on the Settings button after you click on a User ID. You will also be saving your SE ID on that settings page. If these settings are not in synch with what is saved at the website, you will not get in.

Then there is the SE password (this password does not save) and the token password if you are using it. These passwords are setup only at the website and not saved locally--you have to enter them every time you log in to the game.