help cant see items and stuck in mog house

[tanng]

ok i think its cos it hasnt updated the abyssea add ons to my account and yes i am registered on square enix but the abyssea icons before you start the game are not showing.



hello i just installed ffxi and working until i log in and then i couldnt see all my items some was there showing and some aint and i have the THF set but i am in lvl 1 gear lol i thouhgt it was a glitch and run into the mog house and the floor is all squares and only see the mog and the door and everytthing is gone, it would be better if i take a pic but how do i do screen shot and where are they found thanks

and the items what are not showing are the new abyssea items thats on all characters and the money is wierd it like this 100N000 i dont know what the N is about anyone know whats wrong

and yes i played the game before fine on this laptop

[SE_James]

tanng,

We would like to apologize for the problems that you are experiencing with FINAL FANTASY XI. For the first problem you are reporting, the ‘missing’ add-ons, please keep in mind that accessing the expansion and add-on areas in FINAL FANTASY XI requires that the expansion and add-on data be installed on the platform you are logging in on, as well as having the expansions and add-ons registered to the PlayOnline account you are logging in with. While it is true that the data for the Abyssea add-ons was provided in the content patches, access to the Abyssea areas also requires that Wings of the Goddess be properly installed on the platform you are logging in on.

This leads to the second problem you are describing. It does sound like the data for FINAL FANTASY XI was not installed properly. To resolve both these issues, we would recommend completely uninstalling FINAL FANTASY XI from your system. Once that has been complete, reinstall FINAL FANTASY XI in proper order. Proper order is in order of release.

We hope this information proves to be of assistance to you.