Port Bastok Freeze

[aberriosjr]

Game freezes as soon as I speak with NPC's in Steaming Ship Restaurant in Port Bastok [except Sawyer (merchant)]. Has anyone else experienced this issue?

[Cream_Soda]

The Mods are going to come here and ask you to fill out the following info, so may as well just get a heard start.



Format on Technical Support Request:
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[aberriosjr]

Thanks for the heads up, keep it in mind for next time.

Title: Port Bastok Freeze
Details: When attempting to speak with NPC's in Steaming Sheep Restaurant in Port Bastok my character freezes and I can not move. I am limited to movement of the camera around my character and typing in text.
Steps: I was attempting to complete two different Quests (Lure of the Wildcat and Welcome to Bastok) and as soon as I speak to the NPC's for each quest my character freezes. Attempted multiple times with same result, additionally tried speaking with the other NPC's at location with same result (except for NPC Sawyer).
Date and Time: March 11,2011, 5-8:30 PST
Frequency: Always
Platform: Playstation 2
ISP: Verizon
Internet Connection: Optic Fiber

[Nadeu]

aberriosjr,

Thank you for updating the thread with the information that we need in order to assist you to the best of our abilities.

After reviewing your post, we do have a few suggestions for you to try to troubleshoot this issue.

Suggestions we have:
1. Check to make sure you have properly configured or turned off any of the following: Routers, Proxy Servers, NAT Servers, Internet Connection Sharing services.
2. If you are using any kind of software/hardware Internet Sharing service/device the following ports need INCOMING access to your PC. TCP 1024 - 65535, UDP 53, and 50000 - 65535, also check to make sure that the ports mentioned are not blocked by your ISP for INCOMING access. Proper configuration of any of the above items mentioned should be done by following the instructions in the software /hardware manual or calling the manufacturer's technical support.
3. If you are using a router, and have configured that router for port forwarding, temporarily bypass that router and connect directly to the modem.

Please take note of the following FAQs:
* Proxy servers, and satellite connections are not supported and do not work correctly with FINAL FANTASY XI.
* Your router may require that you use a PC to configure your network settings. For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.
* If your Internet Service Provider (ISP) specifies a DNS server, you need to make sure to configure your settings to allow packets to pass through UDP Port 53 as well. For more information, please refer to the instruction manual for your router or the information provided by your ISP.