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View Full Version : Tahrongi Canyon Viewer Crash



Airget
09-22-2011, 11:19 AM
Platform: Windows Vista

ISP: Cablevision

Type of Internet Connection: Cable

Internet Connection Speed: 100Mbps

Date & Time: 9;30pm EST

Frequency: All the time (Since VU)

Character Name: Airget

Race: Hume M

World: Bahamut

Main Job: 95 NIN

Support Job: WAR

Area and Coordinates: Tahrongi Canyon

Party or Solo: Solo and Party

NPC Name: none

Monster Name: None

Steps:

Basically when zoning into Tahrongi Canyon I am greated by a "Your viewer has stopped responding click ok" message in which clicking it closes out the viewer.

I've restarted my computer, I used the file check with playonline in which they did find 2 files that needed to repair but even logging on I have the same issue.

I'm not sure what else to try but I feel there may be something on the otherside that might be causing certain zones to crash in such a way.

While I had a similar issue a long time ago it didn't crash my viewer but instead caused me to R0 in Alzadaal Undersea Ruins.

Baccanale
09-22-2011, 04:44 PM
Greetings, Airget!
Thank you for taking the time to post your concerns about your viewer closing in Tahrongi Canyon. I have made sure to submit all of your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting www.PlayOnline.com or http://forum.square-enix.com/ffxi/forums/84-Version-Updates for any details regarding the development team's investigation. I also recommend trying to contact the SQUARE ENIX Support Center at http://support.na.square-enix.com/contacttop.php?id=20&la=1 , just in case they may be able to assist you with finding the source of this trouble that you have been having. Thanks again for your report, and I wish you the best of luck!