«You have no Content ID for FINAL FANTASY XI.»

[Jese]

Details:
Ever since I experienced a game crash on Sept. 7th, 2011 at around 10:15 EST, I am unable to log in to FINAL FANTASY XI. Every time I try to log in, I receive a “FFXI-3001 (or any given number 0010 - 0011 - 3113 - etc) No response from server.” error about 3 minutes after I make an attempt. I have tried resetting my cable modem and router but that didn’t help.

For now on, when I press PLAY on the FFXI menu, i get the message «You have no Content ID for FINAL FANTASY XI. Please obtain a new Content ID or reactivate a cancelled one in order to play the game and/or to use the PlayOnline services.»


Steps:
Experienced a game crash while playing FINAL FANTASY XI.
Attempted to log back in immediately after the game crash by restarting the game.
Received the following error about 3 minutes after I attempted to log in.
==============================
FFXI-3001
No response from server.
Connection timed out.
Press OK to shut down.
==============================
Gave 3 tries but the result was the same.

After restarting both cable modem and router, made another attempt to log back in to the game, i get the message «You have no Content ID for FINAL FANTASY XI.
Please obtain a new Content ID or reactivate a cancelled one in order to play the game and/or to use the PlayOnline services.»

Date & Time: Sept. 7th, 2011 at around 11:20 EST
Frequency: For now on
Platform: PS2
Type of Internet Connection: CATV

My question is: Do I have to «reactivate» my Content ID or the problem will be solved by «itself». Reactivating something which wasn`t cancelled will lead to be double-charged at the end of the month (since I played for the entire 1st week of September) or not? And yes, i did make the transfert to ClickAndBuy mid-late August to be able to get that «free» ingame item. For my personal experience, a friend of mine did the transfert as well and cannot play the game anymore. Another friend of mine didn`t change to ClickAndBuy and he`s still enjoying FFXI. Could it be a mistake within the transfert? Hope to read news soon.

[Mirage]

You'll be charged for reactivation, 1 dollar per character. It is now a 30 day cycle, so activating at the end of a month won't lead to double charging. Shouldn't anyway.

[Jadedpaladin]

I just experienced the same problem, I got kicked on september 6th and have been attempting to log back in since (with no luck) and have just now gotten the message that I have no content ID's. I have checked my account through the SE account management system and everything seems to be fine. This is getting very frustrating.

[Jese]

EDIT: Within the day, i redo the ClickAndBuy registration and managed to get a confirmation via email that it worked correctly.

At 22:00 (EST) , i was still getting POL-0011 while trying to connect to PlayOnline.

At 0:00, i retry and managed to get inside the game (no warning about no Content ID missing). I was able to speak with people, search the AH and zone multiple times.

At 0:20, connection went down to 40% and went back up to 100%.

At 0:30, connection went down to 0% and got message «Error code: FFXI-4001». Game kicked me. Got message «Error code: FFXI-3100 Could not connect to lobby server.»

At 0:40, could managed to get back inside game, no warning about Content ID.

At 1:00, it was getting late and there wasn`t any intersting shout for me so I closed the game and wrote that thread. Hoping it will work tomorrow.

[Jese]

EDIT: Saturday morning, 8:00, I`m still able to log on without any trouble since Thursday. I guess all have been corrected within a short time. Hoping report it helps in any matter. End of the thread.

Jese

[SE_James]

Jese,

We are glad that you were able to resolve your issues, however as noted in the general forum rules, this forum is for the discussion of technical issues. In the future, please contact the SQUARE ENIX Support Center directly for any account or billing related issues. For assistance with account-related issues, please contact us directly through the SQUARE ENIX Support Center for your region. Unfortunately, since this situation does not involve any technical trouble, we have had to lock the thread.

The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center (http://support.na.square-enix.com/main.php?id=20&la=1)

The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre ( http://support.eu.square-enix.com/main.php?id=455&la=2&SQEXSC=2nk0213s7tnhif65pipdnm2e56)

The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center ( http://support.jp.square-enix.com/main.php?id=11&la=0&SQEXSC=h1bjb1otre83lhuc6q1effr573)

NOTE: This thread has been closed.