Transfer over help

[Myrrh]

Okay, I'm trying to transfer over my stupid account to that stupid Crysta crap and everytime I try to transfer over it says that my PoL ID can't be transfered over. I've bought 2000 Crysta, All my stuff has been updated, everything should be golden. Why can't I change over to this stupid Crysta stuff?

[Myrrh]

This is honestly the dumbest thing I've ever tried to do. Why is it so needlessly complicated?

[Dragoy]

Is that all it says?
Does it not give any exact reason as to why it can not be transferred?
Have you linked the accounts?

Other than that, I can't think of anything else right now, except for suggesting contacting the Customer Service since they do not provide support for Account/Billing related issues here, at all. =/


And I do agree, it seems to be sort of an art to make it not-simple, even though they claim one of the reason for this change is to make it all more user-friendly and secure...


Good luck!

[Alhanelem]

This is honestly the dumbest thing I've ever tried to do. Why is it so needlessly complicated?

The account transfer took me like 2 minutes and I didn't have any problem. It didn't seem "needlessly complicated" to me; but some complication is to be expected when you convert something from an old, messed up system to a newer, slightly less messed up system.

I'm confused as to what your problem actually is. Are you not able to transfer your playonline account to a SE account? or are you just having a hard time switching payment methods?