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View Full Version : Game Crash and Loss of Reraise in Dynamis Beaucidine



Harmless
09-01-2011, 06:17 AM
Platform:
Windows

ISP:
Charter

Type of Internet Connection:
Specify the type of connection. DSL

Internet Connection Speed:
Specify the speed of internet connection. 5Mbit/s

Date & Time:
4 PM CST 8/31/11

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

Harmless & my friend Chojin

Race:
Race of your character when the issue occurred.
Hume M & TarutaruM

World:
World where the issue occurred.
Quetzalcoatl

Main Job:
Main job and level of your character when the issue occurred.
90PLD

Support Job:
Support job of your character when the issue occurred.
DNC

Area and Coordinates:
Area and map coordinates where the issue occurred.
K9

Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.

Party with 1 other person

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.
None

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.

Vanguard Mason, Vanguard Purloiner, Vanguard Militant

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.


While farming currency in Dynamis - Beaucidine POL crashed on both my account and my friends account at the same time. Upon logging back in both of our reraise statuses were gone (Harmless was using Reraise Hairpin, Chojin was using Reraise Gorget) we also both were wearing twilight armor (head and body for instant reraise) This is the 3rd time I have experienced this and the 2nd time Chojin has. We are always fighting in K9 area and always fighting Vanguard Masons, Militants, and Purloiners. The times we are in Dynamis vary (Today we crashed at 4 PM CST, last night I crashed at 12~ AM CST, the time before that I don;t recall beyond it being in the morning hours of CST)

Baccanale
09-01-2011, 08:31 AM
Greetings, Harmless!
Thank you for posting your concerns about losing reraise after your game crashed. I have made sure to submit all of your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting www.PlayOnline.com or http://forum.square-enix.com/ffxi/forums/84-Version-Updates for any further details regarding the development team's investigation. Thanks again for your report!