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View Full Version : Reraise promt not appearing under extreme lag.



DerianX
08-26-2011, 03:30 PM
My alternate character is a WHM. Lately I have been having an issue with brief lockups (this is not the issue).

On occasion I have found myself in a situation where I just barely get reraise up before dying. I have noticed that if I encounter one of these lockups while casting the spell, I will not receive the reraise prompt (I know the spell finished casting because I observed it from my primary character).

I suspect the client side does not recognize that the reraise effect had been put in place due to the lockup.

As a result, I am usually forced to homepoint when this occurs.

I realize I should look into the cause of these lockups, but I felt I should bring this to the attention of the development team.

Baccanale
08-26-2011, 04:24 PM
Greetings, DerianX!
Thank you for posting your concerns about the Reraise prompt not appearing. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Area and Coordinates:
Area and map coordinates where the issue occurred.

Thanks again for your participation!

DerianX
08-27-2011, 12:01 PM
Platform: Windows XP
ISP: Shaw Cablesystems
Connection: CATV
Connection Speed: Up to 25Mbps
Date & Time: Most recent occurrence was ~10:00pm PST on Aug.25.
Frequency: Uncertain but appears to occur under the following scenario:
- Start casting reraise
- Game temporarily locks up
- Reraise finishes casting
- Character dies
- Temporary lock-up ends
Area & Coordinate: Most recent was Temenos - North, sixth floor (tonberries) at teleporter to next floor. Has happened in other areas as well (including Abyssea).

I haven't tested but perhaps the following steps would simulate the situation:
- Start casting reraise
- Disconnect internet access
- Finish casting reraise
- Let character die
- Reconnect internet access

Baccanale
08-27-2011, 02:21 PM
Greetings, DerianX!
Thank you for taking the time to fill out the form that I provided. I have made sure to submit all of your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting www.PlayOnline.com or http://forum.square-enix.com/ffxi/forums/84-Version-Updates for any news regarding the development team's investigation. Thanks again for your report!