Playonline Viewer Crashes?

[airsparrowhawk]

My friend recently bought the Ultimate Collection: Abyssea Edition off of Steam and upon booting up the Playonline viewer it crashes and displays the message:

"PlayOnline Viewer
PlayOnline Viewer has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available."

We've tried a few things to try and get it working but I'm not sure if I've covered all bases and tried everything. Any ideas?

Edit: He's running Windows 7 64 Bit, specs:

Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
RAM: DDR3 4gb Ram
Graphics Card: Intel(R) HD Graphics Family (1024 MB)
Windows Version: Microsoft Windows 7 (6.1) Home Premium Edition Service Pack 1 (Build 7601)
DirectX Version: 11.0

EDIT: FIXED, Just had to disable something on the Graphics Card Apparently ^^;

[kenli]

hello , i'm using the Intel HD3000 display and got the same error , can you please let me know what display setting change to fix it ? thank you very much .


My friend recently bought the Ultimate Collection: Abyssea Edition off of Steam and upon booting up the Playonline viewer it crashes and displays the message:

"PlayOnline Viewer
PlayOnline Viewer has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available."

We've tried a few things to try and get it working but I'm not sure if I've covered all bases and tried everything. Any ideas?

Edit: He's running Windows 7 64 Bit, specs:

Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
RAM: DDR3 4gb Ram
Graphics Card: Intel(R) HD Graphics Family (1024 MB)
Windows Version: Microsoft Windows 7 (6.1) Home Premium Edition Service Pack 1 (Build 7601)
DirectX Version: 11.0

EDIT: FIXED, Just had to disable something on the Graphics Card Apparently ^^;