Easier Payment Options (08/23/2011) [Archive]

Maacha

08-23-2011, 06:12 PM

You've Spoken and We've Heard You

You, the community, have clearly expressed your dissatisfaction with our billing system transition—and we are listening. We now understand that the options we presented you did not meet the level of service you have come to expect from Square Enix, so we have been working hard to address these concerns.

Accordingly, we will be extending the transfer cut-off date until we are able to implement the following improvements:
- New credit card payment options for Crysta [Available Now]
- The ability to specify exactly how much Crysta you want to buy [Early Fall]
- New recurring payment credit card options [Mid Fall]

We hope these steps show our ongoing commitment to you, our fans. It is our goal to make the FINAL FANTASY XI experience as fun and rewarding as possible.

Also in the days to come we'll reveal details for new offers and incentives to help ease your transition to the new system.

We sincerely thank you for your continued support of FINAL FANTASY XI.

Yasu Kurosawa
FINAL FANTASY XI North American Online Producer

Is this coming too late? Maybe they'll keep some of us who were planning to quit because of payment stuff...

Crocker

08-23-2011, 06:31 PM

Thank goodness I was gonna keep playing anyways but didn't like the fact of over paying just to have enough Crysta.

If they are really listening to the "community" how about unbanning all the wrongfully banned people and make customer service useful? Instead of breaking everything you touch!

ThaiChi

08-23-2011, 06:33 PM

HURRAY!!!!!!!!!!!!!!!!

Kimble

08-23-2011, 06:50 PM

Not sure how its to late since they just it says they aren't forcing anyone to transfer their accounts until the new methods are added.

Runespider

08-23-2011, 06:54 PM

Is this coming too late? Maybe they'll keep some of us who were planning to quit because of payment stuff..

It's not to late for me, I didn't bother to transfer and was waiting to be locked out..that would of been the point I would of moved to another game (which I had a few lined up in my mind to try).

As long as they offer us proper new alternative payment options that are of a standard we expect and I can carry on playing with the same payment system till then I'll be fine, otherwise this changes nothing.

Anyway I'm genuinly happy to see this announcment and I like what I read in it. It was still left to the last minute but it came just intime before people would of really raged due to being locked out.

Still mind boggling how badly they did all this but there we go..

Ragni

08-23-2011, 06:55 PM

So why i was forced to do transfer? ; ; I was unable to log in without transferring my accounts :/

Runespider

08-23-2011, 06:58 PM

So why i was forced to do transfer? ; ; I was unable to log in without transferring my accounts :/

I was able to login all the way, dunno why you "had" to transfer. Lock out period was the end of the month wasn't it?

SilentTeK

08-23-2011, 06:58 PM

This is all well and good for those with US accounts but what about the EU accounts as this has so far only been posted on the US POL site.

will this time extension be applied to all?

Maacha

08-23-2011, 07:01 PM

Not sure how its to late since they just it says they aren't forcing anyone to transfer their accounts until the new methods are added.

I had already transferred, not expecting an extension >.> I can't even seem to get them to take my US credit card and US Paypal account now though, no idea why... I want to give them my money, but I may be forced to wait until they add those new options in a few months...

Kimble

08-23-2011, 07:14 PM

I had already transferred, not expecting an extension >.> I can't even seem to get them to take my US credit card and US Paypal account now though, no idea why... I want to give them my money, but I may be forced to wait until they add those new options in a few months...

Well no offense but today is the 23rd so you still had a week until you were "forced" to transfer. Should have just waited till the 30th and then do it if nothing was announced.

Runespider

08-23-2011, 07:29 PM

Yasu Kurosawa
FINAL FANTASY XI North American Online Producer

One thing I would like clarified by a rep if possible, is this going to be for US customers only? Half the rage was one portion of the playerbase being treated badly over others, this extension best be for all your customers.

Jerbob

08-23-2011, 07:33 PM

If this applies to all customers, not just ones in the North American region, then I am ecstatic! Would certainly be nice to have some clarification on that front. Really good to know they're listening too - they seem to want to stress that, going by the language in the announcement.

Maacha

08-23-2011, 07:50 PM

Well no offense but today is the 23rd so you still had a week until you were "forced" to transfer. Should have just waited till the 30th and then do it if nothing was announced.

I'm not the kind of person who normally leaves things to the last minute >.> I transferred my mule account last month, that's when I found out I wasn't able to pay using the same card I'd been using for 3 years. I tried a bunch of things, but wasn't able to pay for my mule account, so I let it stay inactive for August. I transferred my main accounts after the August billing, since I wanted the in-game item and figured I was going to get shut off at the end of the month anyway... I really wasn't expecting them to extend the old billing system...

I can't even get Playspan/Paypal to process a payment using my US credit card, which is a last resort I'd been waiting to use since I don't have alot of money in the US right now to use. It could have covered 2-3 months until they add a way I can use my foreign card again, but I keep getting an error when I try it:

http://i193.photobucket.com/albums/z123/MaachaQ/Crystafail2.jpg

Mirage

08-23-2011, 08:15 PM

Very good news. Hope it applies to Europe as well.

Aver

08-23-2011, 08:16 PM

Wonderful news. The minor crysta inconvenience is ok till fall when recurring billing options are implemented.

Thanks for getting back to us, and with favorable news.

Niyariko

08-23-2011, 08:43 PM

They need to enable back the CC payment in POL until they SEAM accept direct CC payment. My credit card expires this month, I can't update my new card info in POL and SEAM is not accepting my CC info for payment.... :(

Rearden

08-23-2011, 08:43 PM

Maacha

08-23-2011, 08:47 PM

Hmm, while trying once again to get Paypal to work, I see there is now an option to use a credit card directly via UltimatePay to buy Crysta, not just by buying the Ultimate Game Card. I don't think that option was there before. Still doesn't help me though... it won't take my card >.>

Maacha

08-23-2011, 08:53 PM

From what it says, though a tad unclear, it seems like we'll be able to continue paying our current direct cc billing until these other methods are implemented. If not, I'm still not paying for inexact amounts of crysta (Though it seems like they got the hint, and we'll be able to just wait)

As long as you didn't transfer yet you should be ok. For those of us who did transfer and still can't use the new payment options though...

Finuve

08-23-2011, 09:05 PM

exactly what I wanted to hear

Glacont

08-23-2011, 09:06 PM

Allowing Your Account to Expire, while searching for other games to enjoy (MMO/ Console). Of this Runespider We are of like mind, however, it appears SE is taking steps to Meet Gamers on fair terms. For this I applaud their efforts. One can only wait and see which direction, in pure detail, they will take concerning Credit Card Billing.

Finuve

08-23-2011, 09:16 PM

even being frustrated I think I can suck it up with the current crysta method for another month or two since after that I'll just be able to add exact amounts (then switch to direct CC when thats available)

this announcement covered every issue I had with the billing change, hopefully all regions get these changes then we can just put this behind us

Pharaun

08-23-2011, 09:28 PM

I'm really surprised that SE took action on this before the end of the month. I really figured that they'd take a wait and see how many accounts they lose approach before deciding to make any changes. Thanks SE for actually listening to your player base and trying to be proactive on this very important issue.

Selzak

08-23-2011, 09:40 PM

...
Accordingly, we will be extending the transfer cut-off date until we are able to implement the following improvements:
- New credit card payment options for Crysta [Available Now]
- The ability to specify exactly how much Crysta you want to buy [Early Fall]
- New recurring payment credit card options [Mid Fall]

We hope these steps show our ongoing commitment to you, our fans. It is our goal to make the FINAL FANTASY XI experience as fun and rewarding as possible. ...

Well done SE, good on you. I am very pleasantly surprised that they came through, and I know at least one long time friend who sent me a bunch of gil the other day because he was leaving until this happened will be back. Also, it means that I don't have to quit for several months until they decide to fix it like I was planning.

I'm glad they listened, and I'm pretty much beside myself that they actually acted to make it right. Thank you.

Selzak

08-23-2011, 09:44 PM

edit: whoops.

Extending the date is how SE handled this exceptionally well. Now, people won't essentially be persuaded into quitting. I am still shocked that they actually acted before the end of the month. They just saved themselves a whole lot of money.

Nianny

08-23-2011, 09:51 PM

Thumbs up! :) I hope this applies to Europe aswell, paying in exact Crysta amounts will make my life much easier until we eventually get the old C.C option.

Esvedium

08-23-2011, 09:59 PM

Since the cut-off period has been extended, I'll be staying until at least that time, and then when that time comes, I'll evaluate the payment options available to me. If the notes are right, though, and I can either buy crysta directly from SE with a CC, or just have them charge my CC every month, I'll likely be staying.

I am also surprised that SE made this announcement before the first of the month. A bit late, SE, but at least you didn't completely alienate a fair portion of your playerbase, just to see how many pissed off customers you had.

Frapp

08-23-2011, 10:07 PM

Either I'm daft or they haven't said it, but what is the new date?

Also, if we actually want the Rounsey Wand, do we still need to transfer before August 31st?

Panthera

08-23-2011, 10:35 PM

I am pleased that SE has decided to extend the deadline. I was starting to get nervous! but I'm glad that they aren't just listening, but are understanding.

Now, I do have one question:...

Accordingly, we will be extending the transfer cut-off date until we are able to implement the following improvements:
1) - New credit card payment options for Crysta [Available Now]
2) - The ability to specify exactly how much Crysta you want to buy [Early Fall]
3) - New recurring payment credit card options [Mid Fall] (my numbered bullet points)

Are you putting:
both (2) & (3) in place before the new deadline
-or-
B) putting (2) in place, making the new deadline effective, and then implementing credit card options.

The only reason I ask is because it does not say,"until we are able to implement all of the following." The omission of that one word does make a difference.

tinydog

08-23-2011, 10:36 PM

woot recurring payment without middle man hidden fees. good job to NA players for having their voices heard. thats 1 for the big guy.

Phen

08-23-2011, 10:42 PM

Just wanted to say kudos cause that pretty much is awesome!

Korpg

08-23-2011, 10:44 PM

Looks like all the crying you guys have been doing has finally paid off.

I guess when you whine hard enough, people will listen.

Selamis

08-23-2011, 10:45 PM

So does this mean if we haven't transferred accounts over from pol to se...do we just get charged like we always have? Even with the extension until they add the new options, how will payments for next month be handled? Happy to hear that they made changes though, go team! lol

Korpg

08-23-2011, 10:53 PM

Runespider

08-23-2011, 11:08 PM

Looks like all the crying you guys have been doing has finally paid off.

I guess when you whine hard enough, people will listen.

Not at all, but if you have valid complaints and there are enough that are outraged over it then things can happen. I don't expect you to understand it ofc because you care nothing for issues your fellow players had with this, just that your own selfish little self was unaffected by it. Either that or as I hope you and the couple of others were just acting like a selfish aholes to troll people.

Sevvy

08-23-2011, 11:09 PM

You people who are crying are unbelievable. For the past month all ive heard is crying...OMG THEY HAVE TO SET UP A BETTER PLAN. So they finally do and you cry that its too late.

Teakwood

08-23-2011, 11:17 PM

Oh, I was going to suck it up and bear it all along, but I'm still incredibly happy about this. Thank you, SE. :D

Maacha

08-23-2011, 11:28 PM

You people who are crying are unbelievable. For the past month all ive heard is crying...OMG THEY HAVE TO SET UP A BETTER PLAN. So they finally do and you cry that its too late.

The problem is, the solution for my problem isn't coming for a few months, if at all, and I've already transferred. I will still have to deactivate at the end of the month unless I can find another way... >.>

Sparthos

08-23-2011, 11:41 PM

Looks like all the crying you guys have been doing has finally paid off.

I guess when you whine hard enough, people will listen.

You mean a valid concern was met with an appropriate response from a large company looking to engage in global commerce?

Congratulations on taking whatever puke SE drops into your lap but this was exactly what I was looking from Square - a fair resolution through exact amounts of crysta and/or recurring credit card payments.

This is a global company, there is no excuse to be using the restricted payment options they were offering before. If some fly-by-night porn operation can take money directly from your account every month, so can Square-Enix.

Sevvy

08-23-2011, 11:42 PM

JovialRat

08-23-2011, 11:43 PM

dam... and i transfered and will be using click and buy. hopefully i will be able to change my payment method

Muse

08-23-2011, 11:48 PM

I'm happy to see that SE has heard our complaints and is adding these in.

Now if they'd get rid of the /servmes saying you have to transfer. lol

Maacha

08-23-2011, 11:50 PM

Heres a novel thought, buy crysta with the same credit card that you use on your POL acct and use it on paypal. I already know the arguement here..."but I cant buy exactly xx.95 crysta right now." Well in the future, you can specify how much you want to buy so in a couple of months it wont be a problem.

I never understood why people are like, OMG NEW PAYMENT OPTIONS! Annoying? Yes it is. End of the world? Hardly.

People have been claiming that they have been playing the game since NA launch and are willing to give up their characters that they have toiled over for 9 years because of a mere inconvienence is beyond me. Suck it up and do it. If you have been playing since NA launch, youll remember the ping DOSS attacks that SE had to endure in 2004 which rendered the game unplayable. Yet you still play! And willing to quit over something so trivial.

This isn't a mere inconvenience to me, there is no way for me to pay using my current credit card anymore. I haven't even been able to use Paypal to buy Crysta using that credit card. Hell, I can't even seem to get Paypal to accept a payment using my old US credit card! I have been playing since March 2004, paying for the game with a Korean credit card since 2007, but I still have no options to pay after the transfer.

Yes, I should have waited for the last minute to transfer, since people who didn't transfer can still use the old payment system, but how was I to know they would extend it? Silly as it seems, I kinda wanted the in-game item too... There are still people in large regions that are unable to pay as well, like Australia/New Zealand, where the game was officially sold and should be supported but are not at this time.

Sparthos

08-23-2011, 11:57 PM

Heres a novel thought, buy crysta with the same credit card that you use on your POL acct and use it on paypal. I already know the arguement here..."but I cant buy exactly xx.95 crysta right now." Well in the future, you can specify how much you want to buy so in a couple of months it wont be a problem.

I never understood why people are like, OMG NEW PAYMENT OPTIONS! Annoying? Yes it is. End of the world? Hardly.

People have been claiming that they have been playing the game since NA launch and are willing to give up their characters that they have toiled over for 9 years because of a mere inconvienence is beyond me. Suck it up and do it. If you have been playing since NA launch, youll remember the ping DOSS attacks that SE had to endure in 2004 which rendered the game unplayable. Yet you still play! And willing to quit over something so trivial.

Until today there was no option in the works to buy Crysta in exact amounts which was a show of bad faith from SE. Dishonest business practices, Microsoft tactics etc etc.

Comparing 2004 to 2011 is pretty silly. If you really have played that long, you've learned things over the years and it's very likely you've wisened up regarding what are good business practices and what comes off as "we're trying to fleece our customers". Further, you could just no longer have the same connection to the game as in those years long past.

SE has competition these days and nothing is what it was in 2004 anymore.

Upokupo

08-24-2011, 12:03 AM

Wow! That's really great news! Thank you for listening SE.

Pharaun

08-24-2011, 12:05 AM

Looks like all the crying you guys have been doing has finally paid off.

I guess when you whine hard enough, people will listen.

I don't see why you are so butthurt about people not wanting to put up with terrible business practices. Thanks to all of us who made our displeasure heard things are now going to be even better for you.

Aldersyde

08-24-2011, 12:05 AM

Elexia

08-24-2011, 12:08 AM

I was able to login all the way, dunno why you "had" to transfer. Lock out period was the end of the month wasn't it?

You had to if you had nothing linked to an SE account. You had to transfer your ID to the account but not the complete conversion.

Easier payment is good and all but ugh had a feeling there was going to be a curveball thrown in for better or for worse.

Aver

08-24-2011, 12:37 AM

Looks like all the crying you guys have been doing has finally paid off.

I guess when you whine hard enough, people will listen.

Do you work for CnB that you so vehemently defend it? Perhaps you just really like giving your money away, in which case I can set up a new account so that you may funnel all the nickels and dimes you so readily throw away my way.

Elexia

08-24-2011, 12:42 AM

Do you work for CnB that you so vehemently defend it? Perhaps you just really like giving your money away, in which case I can set up a new account so that you may funnel all the nickels and dimes you so readily throw away my way.

Thing is, not everyone had problems with Click&Buy, yeah some people do, yeah some people read reviews or horror stories -- You read about people finding fingers and nails and jewelery and etc in Fast Food places, yet millions still eat there just fine.

Vivik

08-24-2011, 12:52 AM

The fanboyism in this thread is delicious.

Alhanelem

08-24-2011, 12:57 AM

Is this coming too late? Maybe they'll keep some of us who were planning to quit because of payment stuff...It's not too late, and they announced earlier that they were listening and working on something. Did everyone really think it was just talk to beg for mercy?

This is really good news. Even if you weren't super upset about this issue, all improvements are welcomed and will make things easier.

Do you work for CnB that you so vehemently defend it? Perhaps you just really like giving your money away, in which case I can set up a new account so that you may funnel all the nickels and dimes you so readily throw away my way. You know, paypal has had a website created by people who hate it, www.paypalsucks.com (http://www.paypalsucks.com), to slander it and make people believe it's the spawn of the devil. Many of those incidents may have actually happened, but millions and millions of people use paypal all the time and have never had trouble. Similarly, not everyone who uses ClickandBuy has trouble. I won't disagree that the problem rate for C&B seems a lot higher, but you can't just assume that if you have a problem with <insert whatever here> that everyone else is having the problem too. People mainly come to forums to complain. If they aren't coming here and raising the roof, then those people probably aren't having a serious problem.

HOWEVER- this doesn't mean that SE should not be adding more options so that everyone has a payment option they are comfortable with. Which, thanfully, they are doing.

sandman

08-24-2011, 12:58 AM

Thank you SE for listening, the effort means alot to me.

Rosina

08-24-2011, 01:04 AM

Karbuncle

08-24-2011, 01:12 AM

Thank you SE for listening, the effort means alot to me.

^ I mirror this 100%. Its very very nice to hear and I'm greatly appreciative. My brother had already switched to Click and Buy (Was familiar with it from FFXIV) but my account had yet to be transferred. its good to know I'll have a bit more time.

You do not over pay for crysta.

Yes you do. Hint hint: If my Account costed 12.95 a month, and i payed 15.00/month for crysta, Thats called "Overpaying". Maybe i dont want to use the Crysta on anything but what I intended to use it on? you know... FFXI Accounts?

Even over time that extra 3.05 will add up to another month of service yah? but it'd be 15.25 after 5 months, meaning Its sitll 3.25 left over, over paid. Further down the line it'll eventually add up again, but theres always that left over ~3$ that i won't see.

Click and Buy i have no opinion on, It looks shady, But word of mouth is rarely accurate. However a lot of those peoples Banks put up red flags and told them not to trust this company. People here.

but as for the Crysta, It was definitely overpaying each month. Not a big deal to some, but people living on a very tight budget could not make room for that, yes, In reality land where you don't use daddies or BF's Credit card, some people do have tight budgets, and this was unacceptable.

Sorry if you don't understand how overpaying 3$ a month for something might hurt someones budget, maybe not everyone here was complaining for a legit reason, But some of us were, and we are certainly not liers, so kindly stow it.

Rosina

08-24-2011, 01:13 AM

I do have a suggestion for SE. Make the game free till they add all those payment options So those who can pay with either option can still play. Also this would be fair due to the new options. I'm sure these options also will happen for ffxiv. But can anyone confirm this?

Maacha

08-24-2011, 01:14 AM

You do not over pay for crysta. Really that was some dumb tin foil hat thinging to spread hate on something they never used. PLUS crysta is gonna be used for services, such as getting a content ID. Which would be 100 crysta. I'm happy they listed to yall. But there was no need to spread LIES, and insult people who knew the truth. Or was telling you to calm down. Oh ps click and buy isn't a scam most of the ripoff.com or other review site was poorly writen and did NOT explain what happen. Sorry but I wouldn't even have listen to those. I would believed a "buyer beware" news story with proof and details.

Please don't shit up this thread like all the other ones... This one is about the new options, not the old, and not even the new options will help with some of the problems. Until whenever they actually add the direct billing again, I still cannot pay, and neither can alot of people. Of course, perhaps that direct billing won't be the same as it is now, and I still won't be able to pay... but I won't know that for sure until it actually happens.

Yes, they did add the option to use you credit card directly via Playspan to buy Crysta, but I tried it and still cannot use my credit card that way. I have already transferred my accounts, so I can't even allow my old payment method (which worked fine for over 3 years now) to carry over anymore.

Pharaun

08-24-2011, 01:15 AM

You do not over pay for crysta. Really that was some dumb tin foil hat thinging to spread hate on something they never used. PLUS crysta is gonna be used for services, such as getting a content ID. Which would be 100 crysta. I'm happy they listed to yall. But there was no need to spread LIES, and insult people who knew the truth. Or was telling you to calm down. Oh ps click and buy isn't a scam most of the ripoff.com or other review site was poorly writen and did NOT explain what happen. Sorry but I wouldn't even have listen to those. I would believed a "buyer beware" news story with proof and details.

You prove once again that you have no clue how things really work, until SE made this announcement you were always going to have to over pay for crysta since the smallest amount you could previously buy it in was $5 increments.

As for the clickandbuy issues are you saying that the people who were posting about clickandbuy requiring them to provide bank statements, drivers licenses, birth certificates, and/or passports to get their account verified were just making things up? Many people have provided proof and first hand horror stories about trying to set up a clickandbuy account. Now certainly not everyone has had problems with them, but enough have that it should give even someone like you enough cause to doubt their reliability as a payment facilitator.

Despite what you think you were doing your were not spreading truth or trying to calm people down. You spent pretty much every post you made on this issue insulting people and calling them stupid for not wanting to put up with terrible customer service. You were spouting so much nonsense that anyone with a modicum of common sense could see that you just didn't have a clue.

Please do us all a favor and go back to posting about how hard it is to make macros and to try and heal people when they they blink.

Tamoa

08-24-2011, 01:16 AM

Terasan

08-24-2011, 01:17 AM

Cheers to you Squeenix. I wasn't too miffed/butthurt over the payment change but it's nice to see that you're listening to your customers :)

Alhanelem

08-24-2011, 01:17 AM

Thats called "Overpaying".No, it's not, because crysta isn't exclusively for paying your account fee; and the leftover amount can go toward next month's bill. Of course, they heard you, and soon you can get exactly the amount you want. So there isn't really any point in talking about it anymore.

Karbuncle

08-24-2011, 01:21 AM

No, it's not, because crysta isn't exclusively for paying your account fee; and the leftover amount can go toward next month's bill. Of course, they heard you, and soon you can get exactly the amount you want. So there isn't really any point in talking about it anymore.

yes, it is Alhan. people here are only using it for Paying for FFXI, and if we're forced to pay an extra 3$ a month for it, that overpaying.

And even "Next months fees" Add up. If you have 3$ left over and next month only buy 10$, you're still out 5c, Big deal? not really, But you still over pay 3$ every other month simply to get by with your account. I think it was at the time unacceptable.

And these prices/figures are assuming people don't have more than 1 account, or more than 1 Content I.D, with that factor it adds up even further.

When i hear "overpay", I think it means "Paying more than intended for a product". We intend to pay 12.95, We have to pay 15.00, thats overpaying.

I feel these peoples concerns were valid, and so did Square Enix. apparently!

Edit: And you're right i suppose? No reason to discuss it further. But you can still respond to this if you will. I can tell when a discussions is meaningless a mile away, so I feel arguing with you will be like using my head to break down a wall.

Rosina

08-24-2011, 01:24 AM

UM ok no you don't I used point system in the past. So i do know how to use them. And content ID are under ffxi accounts. But here is the thing with crysta you can buy mnths ahead of time. You just not seeing it. But really you example isn't show over spending. You just buying crysta. Which you can use it to pay for the game. But there will be other uses for it. Heck one use is to buy a content ID or in ffxi extra retainers and the like. If you only spend crysta on paying for ffxi. That is your issue. And maybe should have thought it through. I do plan on using crysta from those cards. I'm gonna bank mnths a head so i do not need to worry about it.

Karbuncle

08-24-2011, 01:25 AM

DERP DERP LOL I DERP

Okay, Even i can spot a lost cause. Enjoy living in Fantasy land. Hope reality doesn't bite you too hard when you finally encounter it.

mistmonster

08-24-2011, 01:28 AM

hur hur yes, it is. You can debate illogical crap all you want. But people here are only using it for Paying for FFXI, and if we're forced to pay an extra 3$ a month for it, that overpaying.

Deal with it.

And not to forget this compounds when you pay for more than 1 account.

but just want to add my thanks for listening. I logged on for the first time since the 3rd today in light of the good news. Now I have to go through all those posts on the new stuff their adding or changing because I thought I would not get to see the changes! I really hope they fix it soon for the people that switched over and can not pay, though.

Pharaun

08-24-2011, 01:28 AM

Okay, Even i can spot a lost cause. Enjoy living in Fantasy land. Hope reality doesn't bite you too hard when you finally encounter it.

Oh she'll never have to encounter reality because her parents were shielding her from it for a while, and now her boyfriend is.

Karbuncle

08-24-2011, 01:28 AM

Clearly i cannot edit quick enough~

JackDaniels

08-24-2011, 01:29 AM

This is great SE, thank you for replying to our concerns. +2 respect points for joo. Anyone here saying "boo-hoo it's too late, the damage is done" is just being a drama queen :)

No, it's not, because crysta isn't exclusively for paying your account fee; and the leftover amount can go toward next month's bill. Of course, they heard you, and soon you can get exactly the amount you want. So there isn't really any point in talking about it anymore.

QFT

Alhanelem

08-24-2011, 01:31 AM

yes, it is Alhan. people here are only using it for Paying for FFXI, and if we're forced to pay an extra 3$ a month for it, that overpaying.It's not "an extra $3 a month," for one, it will vary with your leftover balance, and no, not everyone here is only using it to Pay (Un-necessary capitalized word) for FFXI, it's also being used to buy security tokens, additional characters, will eventually be used for FFXIV if they ever start charging for it, and will be used for other services in the future. It's not an FFXI-only payment system, whether it's your only personal reason or not.

... I'm not going to repeat this again.

------

Something that does need to be clarified though, in case people are missing it: The new credit card option for Crysta is underneath the UltimatePay button. Now, in addition to Paypal and Ultimate Game Cards, you have the option to use a credit card without the extra 2nd middleman.

Karbuncle

08-24-2011, 01:39 AM

It's not "an extra $3 a month," for one, it will vary with your leftover balance,

Which will be slightly better or slightly worse, and in the end you overpay but some amount.

and no, not everyone here is only using it to Pay (Un-necessary capitalized word) for FFXI

The people complaining were, So this is irrelevant. I like to call this a Straw man.

it's also being used to buy security tokens

And if we already have one?

additional characters

If we dont need any?

will eventually be used for FFXIV if they ever start charging for it

If we have no interest in FFXIV?

and will be used for other services in the future.

Services most of us dont intend to use, since as far as we're concerned, this is simply an alternative to paying for FFXI.

It's not an FFXI-only payment system, whether it's your only personal reason or not.

So many straw men.

I don't know if you're choosing not to understand or really just don't want too... But just because its used for other services, does not mean to those people intended to use it to pay for FFXI, that if holding 1 account and 1 Content I.D, paying 15.00/mnth for 12.95account is overpaying to them.

Again, the next month you have to buy 15 again, because you'll have 2.05 left over, but 10+2.05 = 12.05 you're behind still. so now you have 17.05 on an account for a 12.95 fee. next month it'll be about 4.10 left over, then the month after about 1.15, then you'll need to buy 15 again and so on.

It changes for each person but for the average it was clear, and i feel their concerns were real.

You may get along just fine with it, and come to terms with it, But i simply feel those people who complained (most of them) had valid reasons.

Those still complaining i think are indeed Drama queens, because its clear SE listened and is doing all they can to satisfy our concerns, and I'm greatly appreciative.

... I'm not going to repeat this again.

Thats your prerogative. If you don't respond to me it simply means you're the better man yes? I respect that.

Quetzacoatl

08-24-2011, 01:43 AM

Good news. After spending $30.00 for Crysta, I guess I'll be paying 14.85 for my main and my two mules for October. :P

Karbuncle

08-24-2011, 01:47 AM

Oh darn, You couldn't resist replying. Oh well.

Alhanelem

08-24-2011, 01:47 AM

Oh darn, You couldn't resist replying. Oh well.
So then you're admitting to being a troll?

I didn't say I wasn't going to reply, only that I wasn't going to repeat myself again.

Karbuncle

08-24-2011, 01:49 AM

So then you're admitting to being a troll?

Nice leap chief, I'm a Troll because i defend the views of those who felt they were wronged by the current crysta plan?

Anyway, I was referring to when you said "I'm not going to repeat this again", I had hoped that meant you were done with the conversation and would stop responding.

Instead i misread it, For that i apologize. Feel free to continue, I'll be happy to continue this discussion now knowing i have a good topic discussion partner. Its always more enjoyable discussing the positives and negatives of a system when you know theres someone dedicated to responding!

Vivik

08-24-2011, 01:58 AM

So then you're admitting to being a troll?

I didn't say I wasn't going to reply, only that I wasn't going to repeat myself again.

Still can't admit when you're wrong. At least you're consistent.

JackDaniels

08-24-2011, 01:59 AM

Still can't admit when you're wrong. At least you're consistent.

If he's always right, why would he have to ever admit that he's wrong? :P DUH

Karbuncle

08-24-2011, 02:00 AM

If he's always right, why would he have to ever admit that he's wrong? :P DUH

NotSureIfSerious!

But you have a point! Which is why I never admit I'm wrong :D! (lies, i actually have a few times o.o)

Edit:

Oh how cute, you have a fatty fanboy club too!

Aww, Don't be mean :(, You may end up getting deleted! We don't want that.

Sparthos

08-24-2011, 02:00 AM

So then you're admitting to being a troll?

I didn't say I wasn't going to reply, only that I wasn't going to repeat myself again.

Hes not trolling but you were completely in the wrong about not overpaying under the old crysta system.

I dont care how many things crysta serves, me and SE are in an agreement to pay 12.95 a month to play FFXI and not one cent over.

I said it before and i'll say it again - would SE accept 12.50/month if I used the excuse that I can only pay in round increments? No. So why should I have paid 15 bucks?

Alhanelem

08-24-2011, 02:02 AM

Still can't admit when you're wrong. At least you're consistent.
I can always admit when I'm wrong. When I'm not wrong, I don't admit it. I have declared myself wrong many times on this forum.

The originally intended Crysta to function more like the Cash in an F2P game (and I know they're publishing one, so Crysta will probably be enabled for it). Crysta was not created specifically for FFXI, or any one service.

As far as I know, not a single F2P game I've ever heard of lets you buy only the amount of Cash you need for a single item from the store, but no one complained about this in any of those games.

Of course, I guess to be fair, Crysta doesn't yet have that broad range of uses yet. I'm basically playing devils advocate by pointing out that they have a lot more planned for it.

Do not take this to mean I don't support this change. I absolutely do. It's just technically not "overpaying." It would only be truly overpaying if they took all your crysta away regardless of how much you bought. However, currently the other uses for crysta are limited, so there isn't any way to spend the leftovers.

Malamasala

08-24-2011, 02:02 AM

I already know the arguement here..."but I cant buy exactly xx.95 crysta right now." Well in the future, you can specify how much you want to buy so in a couple of months it wont be a problem.

My memory is very short term, but didn't they say "specific" amount? Which could be just that you can pay exactly your monthly fee, but not that you can pay any amount. In which case you got some money lost forever. (Not a big deal, but still a flaw in the system)

JackDaniels

08-24-2011, 02:04 AM

My memory is very short term, but didn't they say "specific" amount? Which could be just that you can pay exactly your monthly fee, but not that you can pay any amount. In which case you got some money lost forever. (Not a big deal, but still a flaw in the system)

Does anyone else understand this paragraph?

EDIT:

Specific: specified, precise, or particular: a specific sum of money.

$1.00 = 100 crysta
$12.50 = 1250 crysta

CrystalWeapon

08-24-2011, 02:04 AM

Why can't we all just get along? (http://www.youtube.com/watch?v=liq_wYFkMoU&feature=related#t=00m32s)

Sorry, it's in my nature to try to break up tensions.

Vivik

08-24-2011, 02:05 AM

I can always admit when I'm wrong. When I'm not wrong, I don't admit it. I have declared myself wrong many times on this forum.

But there is a problem. You are wrong. People are still having to overpay for for FFXI. It's pretty simple, if I have to pay 15.00 in order to play a game that costs 12.95 that is overpaying.

Korpg

08-24-2011, 02:05 AM

Not at all, but if you have valid complaints and there are enough that are outraged over it then things can happen. I don't expect you to understand it ofc because you care nothing for issues your fellow players had with this, just that your own selfish little self was unaffected by it. Either that or as I hope you and the couple of others were just acting like a selfish aholes to troll people.

The people who had issues with this new system, I didn't "attack" as you so put it. I even offered solutions to their problems.

It was the ones who were complaining for the sake of complaining and those who were complaining about the change that I countered and showed them that they are crying over nothing. You included, because you fit in the complain about change category.

Aequis

08-24-2011, 02:06 AM

Nianny

08-24-2011, 02:08 AM

Back on topic...

No notice of this applying to non-US customers (there's zero news on the EU site), so let's keep the fight up and have equality for all regions please. Not all FFXI players live in the USA or Japan. I live in the UK and would like these changes applied to us, thanks SE.

If my memory is correct we tend to get announcements and such about a day later, so if there's anything for us Europe players (which I'm confident there is) it should be appearing in the next few days before the original transfer date. :)

Korpg

08-24-2011, 02:09 AM

Do you work for CnB that you so vehemently defend it? Perhaps you just really like giving your money away, in which case I can set up a new account so that you may funnel all the nickels and dimes you so readily throw away my way.

I don't defend Click and Buy, except the unneeded hatred towards that company by idiots who think that a Google Search is the same as justifiable research. If you are going to hate a company, find a valid reason for hating a company besides somebody posting that their friend of a friend of a relative of a cousin got screwed by somebody using Click and Buy.

Bolded for emphasis.

Alhanelem

08-24-2011, 02:12 AM

But there is a problem. You are wrong. People are still having to overpay for for FFXI.No, I'm not wrong. They don't take away your 1500 crysta to pay for the game. You keep the remaining $2.05 in your account. It doesn't disappear. They only took $12.95 worth of crysta from you.

When the payment system is updated, just add $10.90 and everything is fine. Of course, given the balance on my account, according to you I'd be underpaying!

(See below? I just admitted I was wrong about something!)

Vivik

08-24-2011, 02:14 AM

Vivik

08-24-2011, 02:14 AM

Alhanelem

08-24-2011, 02:16 AM

So how exactly can I pay 12.95 again?
By paying $12.95?

Vivik

08-24-2011, 02:17 AM

By paying $12.95?

Can you show me how? Cause all I get is the 10 dollar and 5 dollar options for crysta.

Alhanelem

08-24-2011, 02:18 AM

By entering the exact amount of crysta you want as soon as that becomes available?

Vivik

08-24-2011, 02:19 AM

By entering the exact amount of crysta you want as soon as that becomes available?

So it's not available now?

Winrie

08-24-2011, 02:20 AM

Can you show me how? Cause all I get is the 10 dollar and 5 dollar options for crysta.

Are you seriously this dense?

Xanaduu

08-24-2011, 02:20 AM

its like watching the deaf kids i used to help teach fight over crayons again... anyway~
yay SE finally doing something! hope all you EU guys get the same news!

Vivik

08-24-2011, 02:21 AM

Are you seriously this dense?

whooooooosh!

Alhanelem

08-24-2011, 02:21 AM

Unaisis

08-24-2011, 02:22 AM

i still loled at how fast people bent over for the new payment method. i at least want to choose the position before cashing out with my arse.

Lago

08-24-2011, 02:22 AM

Why the eff are we still talking about the inexact Crysta payments when they already said they're fixing it?

- New credit card payment options for Crysta [Available Now]I saw this and thought I could directly pay for Crysta now, but the only options I see are still C&B and UltimatePay. What is the new credit card option that's available now?

Finuve

08-24-2011, 02:22 AM

As long as this is rolled out to all regions I feel that all reasons to complain are no longer valid, SE pretty much addressed all issues the community brought up

for those of you still stuck on Crysta, at least ur only looking at a month or two of putting on stupid amounts that don't match your monthly fees before you can be exact (and regardless of whether you get to keep the extra or not Alhanelem having to put on crysta in amounts that were not exactly your monthly fee was a BS tactic made famous by MS points)

so, lets just hope that all regions get the new methods, and congrats on a community for getting a corporation to back off of a BS payment system

Alhanelem

08-24-2011, 02:23 AM

It's what people asked for. Why shouldn't they be happy?

Vivik

08-24-2011, 02:24 AM

1234567890

So what you're saying is I still have to pay 15.00 for my 12.95 gameplay this month?

Runespider

08-24-2011, 02:24 AM

So many waste of space posts arguing with Alha and Rosina, just ignore them. They are simply idiots, ignore them and they can't troll the crap out of everyone.

If my memory is correct we tend to get announcements and such about a day later, so if there's anything for us Europe players (which I'm confident there is) it should be appearing in the next few days before the original transfer date.

I'm hoping for a similar post on the EU site tomorow then, this wasn't a US issue it was an issue for players in every region aside from Japan and I'm going to assume they know that.

Malamasala

08-24-2011, 02:24 AM

Does anyone else understand this paragraph?

If you were wondering, I was questioning if you could specify exact values and if it wasn't just specific amount equal to your monthly fee.

- The ability to specify exactly how much Crysta you want to buy [Early Fall]

Just "specify" there, so my mind did play tricks on me with remembering "specific". It should be no problems entering any value at that later date.

Karbuncle

08-24-2011, 02:24 AM

Maybe Overpay is not the correct term, in which case we're debating different things.

But these people intend to pay 12.95 a month, They cannot do that. They have to pay 15.00 to have enough to pay their 12.95, They at the moment of transaction are spending more money then they want, 2.05 more.

Next month they'd also need to spend 15.00 on Crysta, as 10$ + 2.05 left over wont pay the account. Either way, Each month you have money you cannot access because you needed to over-buy the crysta enough to pay the amount you wanted.

Truly at this point i cannot comprehend how someone is comfortable with this. Surely its not a giant inconvenience, But its the principle of the matter. Further i repeat, Some people legitimately could not afford to up front that extra 2.05c, Some people have tight budgets. They should not have to throw away their only relaxing activity simply because the Crysta options were sub par, and the other option was a admittedly shady third party company.

They shouldn't need to settle for the lesser of Two Evils, an SE feels their concerns were legitimate. You can stop white knighting this system now. Its changing and those who felt injustices have won. You all just seem like you're really butthurt they're changing it to make it easier, Especially considering the Current Thread tags.

Edit: Tags seem to be deleted? They were "QQ wins" and "Crying wins". Butthurt much. Glad a GM took care of them.

Alhanelem

08-24-2011, 02:25 AM

Why the eff are we still talking about the inexact Crysta payments when they already said they're fixing it?
I saw this and thought I could directly pay for Crysta now, but the only options I see are still C&B and UltimatePay. What is the new credit card option that's available now?
It's under the UltimatePay option. Select it, and on the next screen you can choose to pay with a credit card only instead of going through paypal or using a game card. All major cards accepted.

(Note that UltimatePay.com is now owned by VISA. They bought out the company that runs it. If you trust your visa card, you can trust ultimatepay.)

Sparthos

08-24-2011, 02:26 AM

No, I'm not wrong. They don't take away your 1500 crysta to pay for the game. You keep the remaining $2.05 in your account. It doesn't disappear. They only took $12.95 worth of crysta from you.

When the payment system is updated, just add $10.90 and everything is fine. Of course, given the balance on my account, according to you I'd be underpaying!

Again, your liquid cash has been turned into monopoly money that you lose in the event you quit playing XI or using SE online products. I don't care what SE has planned down the line because it is irrelevant. I want to pay and play for FINAL FANTASY XI in the amount me and SE through a contract agreed upon.

Do you not see the failings in a system based on rounding? Perhaps that's ok to you in a society where we're used to being hit with fees for everything from cancellation to breathing however.

SE has done the right thing in allowing individuals to pay exactly what they expect through crysta. If these same ideas are spread to all regions then the majority of the complaining will naturally subside.

Malamasala

08-24-2011, 02:26 AM

Does anyone else understand this paragraph?

It is supposed to say "Did they say specify, or was it specific amount?" and re-reading the first page I confirmed that it was "specify" and my memory did indeed suck.

Alhanelem

08-24-2011, 02:28 AM

Do you not see the failings in a system based on rounding?Apparently you do not see the fact that you can now get exactly the right amount of "monopoly money" to pay for your game and as long as you don't pay until you're ready to commit to playing, you will never pay for something you're not going to use.

Seriously, this is ridiculous. for the 400th time, SE is addressing your complaint. Stop arguing with me over semantics.

Who the heck is "liking" that? Paying the exact amount is what everyone wanted! Why are we arguing? Why are we complaining?

Tacotaru

08-24-2011, 02:28 AM

It's under the UltimatePay option. Select it, and on the next screen you can choose to pay with a credit card only instead of going through paypal or using a game card. All major cards accepted.

Now this is some news gleaned from this thread. I was hoping I wasn't going to have to go the Paypal route for this with that mentioned, but I thought they were just opening it up to more regions.

Lago

08-24-2011, 02:30 AM

It's under the UltimatePay option. Select it, and on the next screen you can choose to pay with a credit card only instead of going through paypal or using a game card. All major cards accepted.

(Note that UltimatePay.com is now owned by VISA. They bought out the company that runs it. If you trust your visa card, you can trust ultimatepay.)Is there not still an additional fee I have to pay for routing a payment through UP rather than using my card directly?

UP being owned by VISA just makes this extra hoop make less sense to me. If SE will accept a payment from UP, why won't they accept one from VISA?

Alhanelem

08-24-2011, 02:31 AM

Maybe Overpay is not the correct term, in which case we're debating different things.Yes. That's exactly it. We have reached an accord.

UP being owned by VISA just makes this extra hoop make less sense to me. If SE will accept a payment from UP, why won't they accept one from VISA?Because UltimatePay means a variety of payment options, not just credit cards. Plus, I imagine, by using their website to service payments under some kind of contract, they are saving money individual transaction costs- it costs SE a few cents for every transaction that takes place if they take direct transactions. Through ultimate pay, they most likely have just a flat cost.

Karbuncle

08-24-2011, 02:31 AM

Who the heck is "liking" that? Paying the exact amount is what everyone wanted! Why are we arguing? Why are we complaining?

Because you claimed we are not overpaying. Now, rather this is the right term or not... to some not a big inconvenience, but to a few, this kind of payment system was not in their budget. These people are simply defending themselves from your asserted claims.

Just as you are defending said claims.

Anyway, there were other options so its not a gigantic deal, and they are giving us what we want, which is a great step from Square enix.

Ozzymandeus

08-24-2011, 02:33 AM

While I'm still not completely convinced that the correct measures are being taken (as specifics have yet to be announced), I just wanted to post my approval of what SE is claiming they are doing here, as I posted my disapproval in the public bitch thread earlier. Fair is fair.

I'm still a bit disturbed by SE's inability to foresee the problems created with the Crysta/ClickandBuy system, and though SE has made tremendous strides in the last year or so, they still seem to fall into making some really horrible decisions at times. I can only guess as to why this is, but perhaps going on an acquisition spending spree has spread leadership too thin?

Anyway, don't want to beat a dead horse here (others are handling that just fine), so yeah... kudos - okay, tentative kudos - to SE for doing the right thing. I'll be waiting with bated breath.

Vivik

08-24-2011, 02:33 AM

Apparently you do not see the fact that you can now get exactly the right amount of "monopoly money" to pay for your game and as long as you don't pay until you're ready to commit to playing, you will never pay for something you're not going to use.

Seriously, this is ridiculous. for the 400th time, SE is addressing your complaint. Stop arguing with me over semantics.

Who the heck is "liking" that? Paying the exact amount is what everyone wanted! Why are we arguing? Why are we complaining?

It's not semantics if I quit at the end of the month. It's overpaying. Unless I can buy something else with my 2.05 it's worthless. Which is why I will say it's overpaying.

Until the new crysta system is actually in place it does not exist, therefor cannot be considered.

Finuve

08-24-2011, 02:33 AM

Again, your liquid cash has been turned into monopoly money that you lose in the event you quit playing XI or using SE online products. I don't care what SE has planned down the line because it is irrelevant. I want to pay and play for FINAL FANTASY XI in the amount me and SE through a contract agreed upon.

Do you not see the failings in a system based on rounding? Perhaps that's ok to you in a society where we're used to being hit with fees for everything from cancellation to breathing however.

SE has done the right thing in allowing individuals to pay exactly what they expect through crysta. If these same ideas are spread to all regions then the majority of the complaining will naturally subside.now if microsoft would just do the same thing I might actually turn my Xbox on for the first time in 2 years

Maacha

08-24-2011, 02:34 AM

Is there not still an additional fee I have to pay for routing a payment through UP rather than using my card directly?

There is an additional fee, but it is small. I tried to do this earlier today, and it was asking for an additional $1.xx on a charge of $100 for Crysta. I was willing to do it, but they wouldn't take any of my credit cards >.>

Alhanelem

08-24-2011, 02:36 AM

Until the new crysta system is actually in place it does not exist, therefor cannot be considered. It absolutely can be considered, unless your reason for threatening to quit has nothing to do with the payment system. Because if it does have to do with the payment system, the amount of money you will have paid when it is implemented is exactly $12.95 for each month- because so what if you paid $15 this month? When the system is implemented, you will be able to pay $12.95 - $(Remaining balance) and everything will be evened out. You will not have overpaid for anything, because you made up for it with an underpayment.

There is an additional fee, but it is small.There was no fee for me when I added Crysta. Are you from outside the US?

Romanova

08-24-2011, 02:39 AM

No, I'm not wrong. They don't take away your 1500 crysta to pay for the game. You keep the remaining $2.05 in your account. It doesn't disappear.

This update said nothing that I saw about the two year expiration on crysta, so as it currently stands you are incorrect.

Vivik

08-24-2011, 02:39 AM

It absolutely can be considered, unless your reason for threatening to quit has nothing to do with the payment system. Because if it does have to do with the payment system, the amount of money you will have paid when it is implemented is exactly $12.95 for each month- because so what if you paid $15 this month? When the system is implemented, you will be able to pay $12.95 - $(Remaining balance) and everything will be evened out. You will not have overpaid for anything, because you made up for it with an underpayment.

I'm not threatening to quit, I'm just using it as an example. Things that do not exist cannot be considered. Didn't they teach that in like second grade?

Alhanelem

08-24-2011, 02:40 AM

This update said nothing that I saw about the two year expiration on crysta, so as it currently stands you are incorrect.
There is no Crysta expiration, at least not in the US; and since this payment system change will be implemented in a matter of months, not years, any possible expiration date on your crysta is irrelevant.

Things that do not exist cannot be considered. Things that are being implemented CAN be considered. It's your personal choice not to consider it, not a rule.

Lago

08-24-2011, 02:41 AM

There is an additional fee, but it is small. I tried to do this earlier today, and it was asking for an additional $1.xx on a charge of $100 for Crysta. I was willing to do it, but they wouldn't take any of my credit cards >.>I'm not really interested in paying for 7 months in advance, though. Do you know if it's a flat fee or based on the amount of the transfer?

Maacha

08-24-2011, 02:43 AM

There was no fee for me when I added Crysta. Are you from outside the US?

I tried the new direct credit card payment via Playspan/UltimatePay today, and this is what I saw:

http://images.bluegartr.com/bucket/gallery/5f7b2a7508da94c0e0c24918c1dd5771.jpg

When I chose Paypal, there was no additional fee, it just listed $100. And again, I could not complete the transactions, for some reason it kept getting rejected by either Playspan, or SE, or Paypal... I have sent email to the support centers of all 3 to try to find out why.

Vivik

08-24-2011, 02:44 AM

There is no Crysta expiration, at least not in the US; and since this payment system change will be implemented in a matter of months, not years, any possible expiration date on your crysta is irrelevant.

Things that are being implemented CAN be considered. It's your personal choice not to consider it, not a rule.

http://www.square-enix.com/eu/en/account/crysta/charge.html Here ya go, bottom of the page where crysta expires...

Romanova

08-24-2011, 02:46 AM

]There is no Crysta expiration,[/b] at least not in the US; and since this payment system change will be implemented in a matter of months, not years, any possible expiration date on your crysta is irrelevant.

http://www.square-enix.com/eu/en/account/crysta/images/time_img.gif

on the EU site, so you are still incorrect. You can't just be like "Oh, well that's just for the Euros." Don't be a nub. Americans aren't the only people who play.

And yes it's still relevant, I am already at 1 year on my crysta because I put it in back when ffxiv came out before finding out it was going to be on this eternal beta bs. And now Blizz is going to be bringing in the Deathwing raid soon so I stopped sooner than I expected on FFXI to get ready for it. Between that and KoTOR and Diabolo3, it's is an extreme possibility we are losing out on $60. (husband and I both bought $30 worth of crysta last year).

Just because it isn't relevant to you, doesn't make you magically right.

Alhanelem

08-24-2011, 02:47 AM

I tried the new direct credit card payment via Playspan/UltimatePay today, and this is what I saw:

http://images.bluegartr.com/bucket/gallery/5f7b2a7508da94c0e0c24918c1dd5771.jpg

When I chose Paypal, there was no additional fee, it just listed $100. And again, I could not complete the transactions, for some reason it kept getting rejected by either Playspan, or SE, or Paypal... I have sent email to the support centers of all 3 to try to find out why.
Yeah, I just checked the payment page, and there was no (+$X.XX) there for me. It may have something to do with your location.

http://www.square-enix.com/eu/en/acc...s/time_img.gif (http://www.square-enix.com/eu/en/account/crysta/images/time_img.gif)

on the EU site, so you are still incorrect. You can't just be like "Oh, well that's just for the Euros." Don't be a nub. Americans aren't the only people who play.

And yes it's still relevant, I am already at 1 year on my crysta because I put it in back when ffxiv came out before finding out it was going to be on this eternal beta bs.Well, unless they put the notice on the NA site, it is indeed "only for the euros." But even for you, no it is not relevant, because you still have another year before it supposedly expires, and they will implement this system long before that.

Just because it isn't relevant to you, doesn't make you magically right.It's not just irrelevant to me, it's irrelevant to anyone else who is going to continue to play this game. Since you will be able to pay the exact amount you need, you will no longer have to deal with leftover crysta or worry about it expiring.

it's is an extreme possibility we are losing out on $60.I can't comment on the crap that is Diablo III (lolrealmoney auciton house and permanent connection required for singleplayer) but for FFXI you will most certainly not be losing out on any money as long as you have already chosen Crysta as your payment method.

Lago

08-24-2011, 02:51 AM

I'm not really interested in paying for 7 months in advance, though. Do you know if it's a flat fee or based on the amount of the transfer?

Did the legwork and found out for myself. It wanted to charge me an extra $2.76 for a $100 transaction, but only +$0.35 for $20 worth of Crysta and no extra charge for $10 or $5. No idea why my fees are higher than Maacha's, but if they disappear near the amount I pay monthly then I don't have to care. Still annoyed at having to go through a third party, but I find this acceptable.

Alhanelem

08-24-2011, 02:54 AM

Still annoyed at having to go through a third party, but I find this acceptable.It's not really a third party, at least if you're using a Visa card, as the site is now a Visa product.

Did the legwork and found out for myself. It wanted to charge me an extra $2.76 for a $100 transaction, but only +$0.35 for $20 worth of Crysta and no extra charge for $10 or $5.
OK, I only looked at the $5 level. I find it mildly amusing that any fee they might impose can be circumvented by using small payment amounts...

Lago

08-24-2011, 02:56 AM

Still annoyed by change, but I find this acceptable.

There, fixed.

Romanova

08-24-2011, 02:56 AM

Well, unless they put the notice on the NA site, it is indeed "only for the euros."

so clearly, you were wrong in stating it doesn't disappear, as it does, even if it is Euro. Believe it or not, they matter to.

But even for you, no it is not relevant, because you still have another year before it supposedly expires, and they will implement this system long before that.

Did you not read what I wrote? this new system said no where about getting rid of the expiration date, and I am going to wow for dw raid among other things meaning that $60 is disappearing as I probably wouldn't play ffxi or ffxiv within the next year.

This system isn't going to change anything about me only having 1 year left, and me not using it.

You said you can admit when you're wrong, clearly you can't.

[edit] since you edited yours,

but for FFXI you will most certainly not be losing out on any money as long as you have already chosen Crysta as your payment method.

I'd love you to explain how I won't lose the $60 when I'm not currently pay for ffxi OR ffxiv, and probably won't for the next year making it reach the 2 year mark.

Maacha

08-24-2011, 02:57 AM

I'm not really interested in paying for 7 months in advance, though. Do you know if it's a flat fee or based on the amount of the transfer?

Not exactly a flat fee... here's what I got when I chose $50
http://images.bluegartr.com/bucket/gallery/4ec1f213d9672e844b77a874566f3c79.jpg

and $20
http://images.bluegartr.com/bucket/gallery/16f2de09865fe070aa8c5ad59bc64a58.jpg

Alhanelem

08-24-2011, 02:58 AM

Did you not read what I wrote? this new system said no where about getting rid of the expiration dateThey don't need to say anything about the expiration date. Once you can pay exact amounts, there will be no extra Crysta on your account, and thus nothing to be lost/expired.

And again, the NA site makes no mention of an expiration date, which tells me the crysta rules/system are region specific. Perhaps EU countries might require that virtual currency have an expiration date or something. I don't know, I didn't make the system.

Maacha: at the $10 level and below, there was no fee. It doesn't make a whole lot of sense, but I'll roll with it :confused:

I'd love you to explain how I won't lose the $60 when I'm not currently pay for ffxi OR ffxiv, and probably won't for the next year making it reach the 2 year mark. Why did you put money on your account, knowing it has an expiration date when you weren't paying for anything in the first place? Since they weren't charging for FFXIV and never did, why didn't you wait to pay until they said they were going to start charging?

Romanova

08-24-2011, 03:02 AM

They don't need to say anything about the expiration date. Once you can pay exact amounts, there will be no extra Crysta on your account, and thus nothing to be lost/expired.

you fail at reading comprehension. Let me try to break it down for you;

1. I boought $60 worth of crysta last year for husband and I.

2. ffxiv never went p2p so that crysta sat there for a year.

3. Blizz announced DW raid

4. we cancelled our accounts before any crysta was taken out

5. that $60 worth of crysta is still sitting there

6. there is a 99% possibility we will have no desire to play ffxi OR ffxiv in the next year.

7. that $60 will expire.

8. we lose $60

9. you are wrong

Orlind

08-24-2011, 03:02 AM

I'm glad to hear that S-E has finally made an announcement in regards to the concerns made and what they plan to do. It will be nice to continue paying with my credit card instead of buying Crysta for a bit longer.

However, I do hope they implement everything as intended without any problems as I am being charged a bit extra no matter what I use besides my credit card directly.

Click and Buy has their fees as we all know and from my professional experiences with them, I know they are not to be trusted.

With UltimatePay, they want to do the currency conversion instead of letting my bank do it but they end up charging more even though CDN is worth more USD at the moment. I do understand no institution will do a conversion in real-time and have their own rates but UP's rate seems to be higher than my bank.

And this is even before the issue of Crysta so I do hope everything goes smoothly so S-E had promised things would be more streamlined with regards to the payment system.

Alhanelem

08-24-2011, 03:03 AM

you fail at reading comprehension.I do not. You never said you weren't playing the game until now. Since you already have the money in the "bank," Why not just play now, and solve all your problems?

//only half-serious, because I recognize your reason for not playing/quitting is different from many others

8. we lose $60

9. you are wrong I'm not wrong. But maybe if you complain enough, they'll remove the expiration date. Given the announcement made today, I don't find that to be out of the question considering they should know full well that some people put Crysta on their accounts when FFXIV came out.

until you posted the 1 2 3 4 crap, I was under the impression that you were playing the game; Posting here when you haven't played the game in over a year is an anomaly as far as I can tell.

Romanova

08-24-2011, 03:06 AM

Why did you put money on your account, knowing it has an expiration date when you weren't paying for anything in the first place? Since they weren't charging for FFXIV and never did, why didn't you wait to pay until they said they were going to start charging?

If you played the headstart of FFXIV, they didn't mention the lack of having to pay until about 3 days before the game was supposed to go live. When we first got the game we figured we'd be playing for about 2 months, so bought the money. We put the money in before they told us we weren't going to need it. So we got screwed because we aren't slackers.

There was no way to know they were going to change it to an eternal beta at the time.

Alhanelem

08-24-2011, 03:08 AM

Then perhaps you should put in a ticket at SE support and see if you can get any information out of them about this; but I highly question if they will expire your Crysta if year 2 rolls around and they still aren't charging for the game.

They can extend free trial periods, so it stands to reason they can extend the expiration dates if those dates are approaching and they continue to keep FFXIV free.

Runespider

08-24-2011, 03:10 AM

Alhanelem

08-24-2011, 03:11 AM

Are SE America and SE Europe considered semi-seperate entities to SE Japan?Yes, they are wholly-owned subsidiaries.

However, SE Japan designed the account system, and made the games. For the most part, SE US and SE Europe can't do anything without corporate's approval.

Aselin

08-24-2011, 03:13 AM

I'm so glad they listened. Hopefully, they'll include direct debit/credit card transactions without a middle man involved. And, allow other options I mentioned on my blog here (http://ffxi.mmo-notepad.com/2011/08/01/letter-from-a-player-payment-options/#.2A.2Asuggestions_to_fix_this.2A.2A).

Most especially is the exact amount for Crysta. I'd like to see something like:
Final Fantasy XI Crysta exchange rate (Sample):

One month = 1295 Crysta = $12.95
Three months = 3885 Crysta = $38.85
Six months = 7770 Crysta = $77.70
Twelve months = 15540 Crysta = $155.40

And, mules are $1.00 = 100 Crysta. A better exchange rate in other words.

Lago

08-24-2011, 03:13 AM

Are SE America and SE Europe considered semi-seperate entities to SE Japan? Would explain why 2 regions got much worse options if they have the ability to make their own decisions and decided to save some money at our expense.

If that's the case SE Europe might continue to give it's users crappy payment options.It probably has to do with regional monetary regulations. For example, they can never refund Crysta because then (from a regulator's perspective) they would be acting as a bank, allowing people to shelter their currency in Crysta to avoid inflation and then withdraw it later at the same exchange rate. They're literally not allowed to do so legally. I imagine the expiration date for the EU region has similar reasons.

Orlind

08-24-2011, 03:15 AM

Are SE America and SE Europe considered semi-seperate entities to SE Japan? Would explain why 2 regions got much worse options if they have the ability to make their own decisions and decided to save some money at our expense.

If that's the case SE Europe might continue to give it's users crappy payment options.

If its anything like many other companies (Sony and Capcom come to mind), each region has their own offices with their own announcements and challenges to deal with. What works in one region may just take slightly longer to roll out in the others or may not be feasible practically or financially. However, in regards to large-scale changes, all the regions try to implement the same changes.

So I think you might just have to wait slightly longer for your EU announcement but I think it will come soon.

Camiie

08-24-2011, 03:19 AM

I wonder if we'll still have the international transaction fee nonsense that popped up when they switched to click and buy.

Aselin

08-24-2011, 03:21 AM

Regarding the comments about Crysta, someone on FFXI Alla pointed out that the EULA for SEAM that SE has every right to cancel or expire Crysta you have on your account without notice. They also cannot guarantee it being permanent nor will they refund it.

You can find the post on FFXI Alla if you search for it. I can't find that link at the moment. My bookmarks is a mess.

Alhanelem

08-24-2011, 03:24 AM

^ all you're doing is restating stuff to try and twist your words to be right, but you're just trying to be a backpedalling king. I'm not doing anything of the sort. You can keep linking that expiration picture all you want, but it doesn't change anything

1)that pciture is not on the NA site

2)Even if crysta does expire, they will probably take action if the early adopters of FFXI still can't use their crysta on FFXIV before that happens in the event FFXIV still isn't charging.

What on earth gave you the idea I haven't played the game in a year? They just announced the DW raid like last week...You said you weren't currently playing the game. You put $60 on your account a year ago, and since you're talking about all these other games, i assumed you're not playing this one, especially after you said you're currently not playing.

If you're playing FFXI, and you put $15.00 on your account, you probably have paid 1295 crysta for it if you put the crysta on before the last billing cycle. That leaves you with $2.05 now. That will be used up first when you add crysta to pay for the next month. Paying this way, you will never have crysta more than a month old. Once they enable us to pay the exact amount of crysta, you can simply fill your account to $12.95 worth exactly, and have a zero balance after. Problem is solved.

Orlind

08-24-2011, 03:25 AM

I wonder if we'll still have the international transaction fee nonsense that popped up when they switched to click and buy.

I'm not so sure the international transaction fee is something S-E could do away with as its a C&B fee unless they had a special contract which I don't think is the case. That seems to be the case unless S-E decides to absorb the cost of that fee which I highly doubt.

Seems anyone that doesn't have a currency native to whatever option they pick will have to pay more I think.

Alhanelem

08-24-2011, 03:27 AM

If you get banned from the game you can kiss that money goodbyeThat's a big IF. Also, SE doesn't just ban people just for kicks. If you got banned, chances are you deserved it. To that kind of people, I say Too Bad.

Unless getting banned from FFXI gets your SE account banned from all SE services though, chances are you could potentially still use the remaining crysta for something else (If there was something else...)

Finuve

08-24-2011, 03:28 AM

someone actually cares about the deathwing raid? lol

Alhanelem

08-24-2011, 03:29 AM

That doesn't make it irrelevant. Do you think everyone that plays isn't EU?Circular arguing for the win. The reason it's irrelevant is that SE is going to be addressing the problem that leaves you haivng leftover Crysta you can't use, not because of who plays where. It doesn't matter where you live. SE is solving the issue that made this a meaningful problem in the first place.

I know I'm 1 in a million but I actually enjoy WoW-loreI did enjoy Warcraft's lore, but not enough to keep playing WoW after it got boring (in no small part because accessing endgame if you hadn't been accessing it from the beginning is almost impossible. People check your "gear score" and don't let you join their group if it's not good enough for them)

Romanova

08-24-2011, 03:33 AM

That's a big IF. Also, SE doesn't just ban people just for kicks. If you got banned, chances are you deserved it. To that kind of people, I say Too Bad.

You must not have been around during the gardening fiasco.

Alhanelem

08-24-2011, 03:34 AM

Show me the post where they said they were looking into the expiration date on crysta.I'm not making anything up or backpedaling anywhere. They are addressing this issue by making it so that you can pay for games without having leftover Crysta. Thus, no one has to worry about quitting the game with leftover Crysta and not being able to use it, because they will be able to pay exact amounts once the system is updated.

Currently, no one's Crysta is near its expiration date. They will very likely cross that bridge closer to when they come to it if early adopters who thought they would have to pay for the game can't because SE hasn't been charging for it and those expiration dates come around.

For anyone who's currently an active player of FFXI, this IS irrelevant.

You must not have been around during the gardening fiasco.I was. And I don't know anyone who got banned at that time, or during the time of Salvage, that wasn't breaking the rules or condoning their breaking and didn't deserve a ban.

Romanova

08-24-2011, 03:37 AM

I'm not making anything up or backpedaling anywhere. They are addressing this issue by making it so that you can pay for games without having leftover Crysta. Thus, no one has to worry about quitting the game with leftover Crysta and not being able to use it, because they will be able to pay exact amounts once the system is updated.

I've already addressed this and proved how that's not the case for those of us who bought crysta during ffxiv, which I'm not the only one

There are plenty of us who currently have this issue, you are wrong.

And I don't take speculations as a justification to be right. I could speculate that SE with be nubs about it as they usually are about most things, and will screw it up.

My speculation is no more or less valid than yours.

Basically, speculation are completely pointless, and they fact they are the only thing you have for a defense is pretty lol.

Tacotaru

08-24-2011, 03:38 AM

Then you must not have been very active in the community. Plenty of people were getting gardening bans that didn't deserve them, and were very vocal because they kept triggering the STF by normal activity.

Vivik

08-24-2011, 03:40 AM

Romanova

08-24-2011, 03:42 AM

Since I didn't happen to know anyone, then that means everyone deserved it.

gotcha.

I didn't say salvage bans, because they were obviously duping. Though I do have friends who got perma'd for doing it and it was their first offense, and other friends who had been temp banned several times in the pass that duped, that got off scott free, which didn't make a whole lot of sense. But either way those that did it got banned so I don't care about that.

The gardening fiasco was different. There were tons and tons of people that got banned for being just regular players that were gardeners because the STF didn't know the difference between them and an RMT gardener.

Ontop of people getting banned for selling stuff to that npc (I forget the name, in bastok though) because it was better money than putting the tuff on the ah. Apparently that was against the tos because the STF couldn't tell if people selling stuff to the npc were legit players or RMT.

I also know LSes where they leaders got banned for getting money from their LS bank mule.

If you think SE is perfect about banning people than lol

If you don't, then you agreed with me people should be careful about buying extra months just in case.

Alhanelem

08-24-2011, 03:45 AM

Gotcha.No, you didn't gotcha. You edited my text. I didn't write that, and you are now slandering me.

Additionally, the salvage bans were just an additional example of a highly publicized banning.

Romanova

08-24-2011, 03:46 AM

You are wrong. You do NOT "CURRENTLY" have this issue. You will not have an issue unless another year goes by, you do not play this game during that entire time, and SE chooses to be a jerk and not address expiration dates at the time they become an issue.

Until they state otherwise, I do currently have this issue. I am not going to wait on the speculation fairy in the meantime.

This is me posting my concerns so hopefully SE will change it.

But in it's current state that $60 will disappear.

Alhanelem

08-24-2011, 03:47 AM

But in it's current state that $60 will disappear. All you have to do is use it, and it won't disappear. >.>

my point still stands.You have no point. Your post is based on an alteration of what I actually said and meant. You accused me of twisting words, but now it's you that's doing it.

Romanova

08-24-2011, 03:49 AM

I was. And I don't know anyone who got banned at that time, or during the time of Salvage, that wasn't breaking the rules or condoning their breaking and didn't deserve a ban.

I didn't say salvage bans, because they were obviously duping. Though I do have friends who got perma'd for doing it and it was their first offense, and other friends who had been temp banned several times in the pass that duped, that got off scott free, which didn't make a whole lot of sense. But either way those that did it got banned so I don't care about that.

The gardening fiasco was different. There were tons and tons of people that got banned for being just regular players that were gardeners because the STF didn't know the difference between them and an RMT gardener.

Ontop of people getting banned for selling stuff to that npc (I forget the name, in bastok though) because it was better money than putting the tuff on the ah. Apparently that was against the tos because the STF couldn't tell if people selling stuff to the npc were legit players or RMT.

I also know LSes where they leaders got banned for getting money from their LS bank mule.

If you think SE is perfect about banning people than lol

If you don't, then you agreed with me people should be careful about buying extra months just in case.

:safeface:

Alhanelem

08-24-2011, 03:51 AM

If you think SE is perfect about banning people than lolI don't. But they are a lot more accurate about it than most people imply. And usually, when they screw up, they own up to it, like they did when they mistakenly cancelled a bunch of accounts for nonpayment when they actually did pay.

It was completely unnecessary to double post, by the way.

Why wouldn't I agree with you about people being careful? If you have any reason to think you might not be playing the game more than a month down the line, you shouldn't put down the money for more than one month.

Romanova

08-24-2011, 03:54 AM

there were people during the gardening ban that took up to two months to get their accounts back. Some said, "f it" after the first month and just didn't bother.

I don't think those people should be punished by losing out on money as well (not that those did, but I'm referring to those in the future).

I'm putting it as a warning to people. If they want to pay for 4 months ahead, go for it. I'm just putting this out there so they are aware that if something like the gardening bans happen again, they may want to quit after it and then lose out on that extra money.

Vivik

08-24-2011, 04:00 AM

I don't. But they are a lot more accurate about it than most people imply. And usually, when they screw up, they own up to it, like they did when they mistakenly cancelled a bunch of accounts for nonpayment when they actually did pay.

It was completely unnecessary to double post, by the way.

Why wouldn't I agree with you about people being careful? If you have any reason to think you might not be playing the game more than a month down the line, you shouldn't put down the money for more than one month.

How the hell do you know how many people deserved to be banned? Do you work for SE? Because you don't know any of them "Most deserved it"? Unless you can come up with some proof somewhere you're talking out of your ass.

I personally know people who got banned for nothing, I know people that got banned for dumb shit too. There was a lot more that got banned for nothing...

Vivik

08-24-2011, 04:15 AM

How the hell do you know how many didn't?

Again, unless SE is running a charity, they don't just ban people for the hell of it, because they like their money.

I know of no one, even reading through the BG forums and other community sites around the time it happened, that had no part whatsoever in an alliance that broke up to dupe drops. In any case where it only happened once and might have been an accident, they either did nothing or only gave a suspension. If you were part of more than one case of it happening, you were more than likely banned for it.

Then again, maybe my definition of "nothing" and your definition of "nothing" differ. My definition would be "any action that violates the terms of service or code of conduct posted on SE's website." Your definition seems like (this is just my perception "anything except really small violations that may not have been intentional." Violations are violations. It's not "nothing" if they broke the rules, even unintentionally. I don't agree that people should be banned for accidents or mistakes, but it's still not "nothing."

Anyway, by all means, tell me about the "nothing" the people you know got banned for. Can you say with 100% certainty that (in the case of salvage bans) that none of these people you know had any involvement whatsoever with any group/salvage run that, whether they did it intentionally or unintenntionally, broke their alliance under the conditions that would cause items to be duped? Were you watching their computer screens? Do you know for sure they really did "nothing?"

When did I say anything about salvage bans? I was talking about my 3 gardener friends who got banned for npcing thier shit. Are you that slow that you have to make shit up to try and be right?

Alhanelem

08-24-2011, 04:15 AM

No, no, they did. :x
I have to say, that was kind of funny.

Byrth

08-24-2011, 04:19 AM

Stories of the STF:
* I know plenty of people banned for the Gardening STF bans.
* I know plenty of people who were and were not banned for the Salvage fiasco.
* I knew a guy who got his mule banned because he server-hopped it with 100mil to buy currency for his Claustrum. Main account un-touched, mule account banned.
* I knew one guy who gamed the chocobo betting system so that he'd have 100% betting accuracy. Instead of releasing it to the community and telling people that it could be done / how to do it (which would have resulted in major inflation), he wrote up a report, sent it to SE, and left all his winnings on the mule. His reward? They deleted his mule, gave him an official warning, and told him never to go into the chocobo circuit again. They have introduced a random component to the races since then.

No one expects them to be perfect, but the appeal system is non-existent unless you know someone and SE's justice is applied so unevenly that it's hard to feel that keeping within the "spirit of the TOS" is really going to protect your account. I was scared as crap when I server-hopped ~90mil last month to buy Alexandrite. That could have been the end of my account.

Alhanelem

08-24-2011, 04:20 AM

When did I say anything about salvage bans? I was talking about my 3 gardener friends who got banned for npcing thier shit. Are you that slow that you have to make shit up to try and be right? I'm talking about all bans. Salvage bans are just the easiest to talk about, since they have been disputed far more loudly than these gardening bans. Which the gardening bans are over a much less serious issue (activity with RMT-like behavior). People who appealed these bans got them undone. Actual RMT didn't waste their time. Now, it does still suck, but any legitimate player could have challenged those bans. I will agree that their trigger finger was more loose at that time. But that doesn't mean no one deserved their ban. I'm sure a lot of RMT were killed for every innocent person that was affected.

No one expects them to be perfect, but the appeal system is non-existentIt's convoluted, yes, but I wouldn't go so far as to say nonexistent. People have gotten bans reversed, though it took more effort than it should have.

I was scared as crap when I server-hopped ~90mil last month to buy Alexandrite.I don't think anyone should be server hopping purely for economic gain. You should only be changing servers if you don't like your current one and want to move to a different one. The whole reason there's a time restriction on it is because they don't want you to go back and forth. Apparently, 3 months wasn't long enough to prevent that.

Romanova

08-24-2011, 04:22 AM

I like how we keep talking about the gardening bans and all Alh can do is keeping mention the salvage bans even though we stated several times that isn't the same thing.

You do know they aren't the same right Alh?

No one is saying they banned innocent people during the duping. The gardeners had nothing to do with duping or salvage.

You are the only one talking about the salvage bans in an attempt to what? Argue with yourself?

Vivik

08-24-2011, 04:22 AM

I'm talking about all bans. Salvage bans are just the easiest to talk about, since they have been disputed far more loudly than these gardening bans. Which the gardening bans are over a much less serious issue (activity with RMT-like behavior). People who appealed these bans got them undone. Actual RMT didn't waste their time. Now, it does still suck, but any legitimate player could have challenged those bans. I will agree that their trigger finger was more loose at that time. But that doesn't mean no one deserved their ban. I'm sure a lot of RMT were killed for every innocent person that was affected.

But you're the only one talking about salvage bans. Nobody said anything about those people not deserving it. You just chose to ignore what everyone else is saying it seems.

Tacotaru

08-24-2011, 04:24 AM

The only reason you choose Salvage bans as an easier situation to talk about because it's impossible to dispute that a majority of those players are cheating, thus supporting your argument that SE is majority right. Of course if you leave situations that weren't as sudden as however many thousands of accounts banned at once, but still routinely affecting the population of the game in a steady stream as opposed to all at once, then of course it doesn't sound like they have an off track record with banning at all.

Romanova

08-24-2011, 04:28 AM

But that doesn't mean that every ban or even most of them were unjustified.

hey guess what? It doesn't mean that every ban or even most of them were justified either.

Tacotaru

08-24-2011, 04:32 AM

But that doesn't mean that every ban or even most of them were justified.
You can't just assume that everyone was guilty just because you know someone that was.

You realize when you speak in abstracts it makes it this easy to turn your case on you?

*Edit*
Doh, beaten.

Byrth

08-24-2011, 04:33 AM

I don't think anyone should be server hopping purely for economic gain. You should only be changing servers if you don't like your current one and want to move to a different one. The whole reason there's a time restriction on it is because they don't want you to go back and forth. Apparently, 3 months wasn't long enough to prevent that.

Well, first off, <insert "it's my $50" defense here>.

Next, there isn't 92 mil worth of Alexandrite on the market on my server. If I can bag that much on another server and finish faster, then why not? Server transfers are a tool. Some people use them to escape their reputation, and some people use them to buy things not available on their own server. Your opinion on the subject isn't particularly relevant.

Vivik

08-24-2011, 04:37 AM

But that "turning of the case" does nothing, because the turned argument isn't any better or worse. all it does is waste another post.

But it is better, most of us actually know people who got banned. You, on the other hand, do not.

Romanova

08-24-2011, 04:37 AM

But that "turning of the case" does nothing, because the turned argument isn't any better or worse. all it does is waste another post.

It shows how much a waste of your post was too.

Twille

08-24-2011, 04:51 AM

Derailed topic much? lol

In reference to the topic "Easier Payment Options", I'm glad to see that SE has at least acknowledged the problems with the new payment system, and I'm pleasantly surprised to see they've postponed the transfer deadline.
I don't say this often, but good for you SE!

Romanova

08-24-2011, 05:17 AM

nope.

10char

Korpg

08-24-2011, 05:20 AM

nope.

10char
wait, you are still going to pay the subscription fee even though you already said that you don't want to waste your time on either this game or FFXIV?

You got what you wanted from all that butthurt you have been posting for near a month now. But you still state you are going to quit.

If you are going to do us all the pleasure of quitting, please hurry up with it.

Pharaun

08-24-2011, 05:31 AM

If you are going to do us all the pleasure of quitting, please hurry up with it.

I'd be much happier if you were the one to quit, you're nothing short of annoying/pretentious/self-righteous in every single post that you make.

Octaviane

08-24-2011, 06:11 AM

Good job to everyone who did speak up on this subject. I hope it applies to everyone, including EU. :)

Malacite

08-24-2011, 06:45 AM

Very happy to hear about these changes.

So, I can just continue to buy enough crysta, then when the the new direct payment option is in place, switch to that after using up all my crysta.

It was just a matter of time, SE isn't stupid, they just pulled a bit of a boner at first. I for one thank them for the apology.

Korpg

08-24-2011, 06:48 AM

Except that now the Forum Troll has a good reason to say "see you next month." He has been a total a** about the whole thing because it hasn't affected him, but just hide and watch when something happens that he doesn't like.

I don't hide, I just don't spend all my time with this game and forum.

I'm just surprised that so much hatred has been placed on SE just because changed a system to help alleviate costs to keep this game going, and when enough of you started complaining (most complained about the change, a very select few complained about not being able to pay for this game anymore), that is when they decided to look into their new system to see if there was really a problem. Which they have found, apparently.

Yeah, this doesn't effect me, because I don't base my judgement on others without doing at least a courtesy research into the problem. If they announced that they are doubling the price to pay for this game, then yeah, I would be mad too. If they announced that everyone who's character's name started with a K will automatically be banned for the game just for having their character name that started with a K, you would just state that you shouldn't have had your name start with a K and you should just transfer over to a new server to change your name, because it wouldn't effect you. Then who would be trolling who? By your definition....

See you next month though. Which is what I have been saying all this time.

Kimara

08-24-2011, 06:50 AM

Everything here just reminds me of the post I saw on AH the other day. "Everyone on the official forums is so SUPER ANGRY all the time." Lets relax now its just a game :3

U mad community? <3 with much love as always I get a kick out of some peoples fights.

Annnyway I'm interested to see exactly what SE plans to do about payment methods.

Kirios

08-24-2011, 07:13 AM

So I have a question...I had already done the SE account transfer and registered my CC with ClickandBuy instead of opting for Crysta, so can I just switch to Crysta and be okay or am I already screwed since ClickandBuy already has my CC info? *I did all this BEFORE I read and heard about all the bad PR ClickandBuy has* I'm really glad SE decided to extend the deadline but now I feel like I really shot myself in the foot by transferring so early.

Emdub

08-24-2011, 07:25 AM

Greetings!

It appears as though this discussion has gone a bit off topic. Although I will not be locking it at this time I must ask that we please return this discussion back to its original intent!

Sadly, if the conversation continues to deviate from its intended subject, we will need to close it out.

Thank you for your cooperation and apologies for any inconvenience!

-=Game Master Emdub=-

Nianny

08-24-2011, 07:33 AM

It's probably a silly question, but can a mod or a community rep give any information if these payment adjustements are also intended for Europe costumers?

Joslyn

08-24-2011, 07:38 AM

WEll I'm glad they actually took into account the amount of ppl saying that the way to pay was not in the best interest for SE. GRant it some have already switched but atleast for those they can switch back once the new impliments happen

SpankWustler

08-24-2011, 08:11 AM

Cool. I was never troubled personally by the changes, but I'm still happy to hear that something is being done.

I hope the new options work out better for people in countries not supported or barely supported by the current options.

Vhailor

08-24-2011, 10:21 AM

I want to take the opportunity to thank Square-Enix for actually listening and responding properly to the situation. It took a little while, but in the end I think they delivered admirably. Assuming the new payment options work in a smooth way (which I suspect they will for once), I will enjoy continuing my FFXI subscription in the coming months.

And note to anyone who thinks I'm being overly generous with my praise: I think it's important to show proper appreciation when a company actually listens to its customers. Gaming companies in general these days don't seem nearly as responsive as they used to be; while this isn't a perfect situation, it's been vastly improved. For that, SE deserves credit; let's hope it's a sign of things to come.

Vold

08-24-2011, 11:23 AM

I want to take the opportunity to thank Square-Enix for actually listening and responding properly to the situation. It took a little while, but in the end I think they delivered admirably. Assuming the new payment options work in a smooth way (which I suspect they will for once), I will enjoy continuing my FFXI subscription in the coming months.

Sorry to be a Vhailor copycat(fix THF) but it's exactly what I wanted to say(fix THF) almost word for word. So I(fix THF) copy pasted. Whatev!

SE hit a game winning homerun(fix THF) in the bottom of the 9th, 2 out, 0-2(fix THF) count. My loyalty for FFXI(fix THF) will remain intact. Trolls(fix THF) are QQing. All seems back(fix THF) to normal, now. What's next on the to do list?

Alhanelem

08-24-2011, 12:08 PM

You two are cute together. And by the way, under the current system it takes twenty one and a half years for your balance to return to zero.Under thte current system it will take a month or two for your balance to return to zero, because the new pay exact option will be available then and you can zero out your balance.

Also I'm pretty sure someone else mathed it out to 8 and a half years, not 21.

Kimble

08-24-2011, 12:19 PM

Is this game still going to be around in 8 and half years?

Kimara

08-24-2011, 12:21 PM

Is this game still going to be around in 8 and half years?

I don't see any reason for it not to be.

Rearden

08-24-2011, 01:03 PM

I find it amusing that someone who works for a website that steals information and data gathered/researched by others without citing it also defends policies that were at the most basic level, theft.

At least you're consistent Analhelm

Raksha

08-24-2011, 01:47 PM

Neika

08-24-2011, 01:56 PM

Yay! Thank you SE for extending the cut off date until the new payment methods are in place. It's nice to know I won't be getting cut off from FFXI next week! /happydance!

Misi

08-24-2011, 05:23 PM

This is good news! But what about the people that all ready transferred? Are there any steps we can take to return our accounts to the previous set up we were used to or are we stuck babying the crysta system or click and buy until the auto billing is implemented later on?

Shadowsong

08-24-2011, 05:45 PM

All of the content initially posted by GE to its wikis was created by itself and its users or former users. Any content taken directly from another location does link to its original source., and in any case where I have been made aware of a lack of such linking, I have added links to such sources when verifiable. We have no "policies that were at the most basic level, theft.

So you are seriously, with a straight face, are going to tell us that at least 50% (and I'm being generous with such a low number) of the information of ffxiclopedia was not directly stolen from either the BGWikia or the Math sticky on the forums? lol

Aver

08-24-2011, 07:40 PM

I don't defend Click and Buy, except the unneeded hatred towards that company by idiots who think that a Google Search is the same as justifiable research. If you are going to hate a company, find a valid reason for hating a company besides somebody posting that their friend of a friend of a relative of a cousin got screwed by somebody using Click and Buy.

Bolded for emphasis.

This is what happens when I go home and leave the official forum troll to his own devices. I have my own reasons for disliking CnB - my bank raising the red flag through three forms of communication (phone, post, and electronic through the banks internal system) being said reason. So yeah, sound the klaxons and go on red alert, because the company is a pos.

That being said, you're better off on my ignore list. Because I cannot stand you. Not one fraking bit.

Octaviane

08-24-2011, 08:17 PM

This is what happens when I go home and leave the official forum troll to his own devices. I have my own reasons for disliking CnB - my bank raising the red flag through three forms of communication (phone, post, and electronic through the banks internal system) being said reason. So yeah, sound the klaxons and go on red alert, because the company is a pos.

That being said, you're better off on my ignore list. Because I cannot stand you. Not one fraking bit.

I wouldn't worry about it one little bit. Don't let it spoil your day. :) Just because one person isn't affected doesn't make the rest of the world idiots.

More than enough people did reasonable due diligence when choosing their payment options. Plenty of links were provided in the original thread for people to research. Others trusted that SE knew what they were doing and went with it. Even more went into panic mode and chose perhaps the only option open to them. They are not idiots either, just a tad foolish for being in a big hurry at worst. When problems were encountered, they were reported in this and other Forums and SE finally acknowledged them. It just remains to be seen if the same message has been delivered to EU affected people and regions where no options were available at all.

The point is that the community came together to express it's collective opposition based on factual information provided by players such as yourself, and that is commendable.

Zatias

08-24-2011, 08:29 PM

Yay! I don't have to quit now! ;P

SNK

08-24-2011, 10:10 PM

No, i'm not arguing with myself.

Yes, you are.

Rizon

08-24-2011, 11:24 PM

Just a couple of questions.

1. SE is extending the transfer period. For those that have completed the transfer are they delaying implementation? On 1Sept will they be billed under the old or new system?

2. Sounds like SE will be moving away from C&B or at least not making them the only CC option. Will SE assist all those all those who went through the nightmare of getting a C&B account avoid the even bigger nightmare of canceling their account.

Tacotaru

08-24-2011, 11:34 PM

fall for your baseless slander and lies.

You still don't seem to know what this word means, or if you do how to use it correctly.

Korpg

08-24-2011, 11:35 PM

Octaviane

08-24-2011, 11:42 PM

Then why doesn't your bank automatically redflag Paypal? There are almost 6 times more scams that go thru Paypal than there are thru Click and Buy.

Should be pretty obvious why not, even to you if you do proper research. Just stay out of this thread please since it doesn't, as you are so fond of saying, affect you. Thank you.

Rearden

08-25-2011, 12:59 AM

Tell me where the source info is for the table in this entry: http://wiki.ffxiclopedia.org/wiki/Victory_March

Because I know who made that table, pixel for pixel.

Korpg

08-25-2011, 01:01 AM

Tell me where the source info is for the table in this entry: http://wiki.ffxiclopedia.org/wiki/Victory_March

Because I know who made that table, pixel for pixel.

Same place that other wikis get their information? By observation and faps?

Foxx

08-25-2011, 01:06 AM

Anyone elses bank refuse to do business with Crysta? I called my bank and it said that Crysta was "shady" and wouldn't allow any transfers to be done with them.

Alhanelem

08-25-2011, 01:15 AM

And that product isn't allowed to be sold in multiple regions, most notable Australia.
Where it isn't available, it isn't listed as a payment option. If it IS listed as a payment option, then you set your region incorrectly on your square enix account.

lllen

08-25-2011, 01:18 AM

Korpg

08-25-2011, 01:52 AM

Did you just give a wall o' text talking about how you "know" more than us about bank transactions and then say something completely insane as this?

You do know that paypal is pretty standard for places like england/canada/etc. to sell to the US whether via ebay or websites right?

I usually get my cats' flea medication via canada on a website because it's wayyy cheaper than the US. And the site offers paypal (which I use).

Papayal is only a few years younger than Ebay, and set itself as the standards.

I'm not saying btw that some places don't block it, but you stated, "every bank outside of the US" which is such a completely insane exaggeration. and here you are trying to act like you are more knowledgeable than us....LOL

Here, I'll help you with your little problem.

I wouldn't be surprised if every bank outside of the US flags Paypal transactions.

You even quoted that. I'll break it down further for you.

I wouldn't be surprised if every bank outside of the US flags Paypal transactions.

I'll even break it down even further for you.

I wouldn't be surprised if

Please, next time, read the whole sentence before attacking just one part of the sentence.

Byrth

08-25-2011, 02:00 AM

Though I am shocked to learn Korpg is stubborn and incorrect on another topic, I will attempt to contain myself.

As for the wiki, there are a lot of technical details that appear on there without citation from low-post-count authors. Believing in good faith that the editors discovered the information themselves is like assuming that the user "Rachel13" uploading Friends clips to YouTube is secretly Jennifer Aniston. They read it somewhere or made it up, you have a permissive policies with very little editing, and now it's a part of the wiki regardless of how uncited it is.

Korpg

08-25-2011, 02:06 AM

you know that still makes you completely ignorant to paypal's history with other countries right?

you wouldn't be surprised just means you didn't understand how much some countries use paypal.

my point still stands.

my point still stands also, you attacked my example, which was just conjecture. You are taking my words as gospel which it was just an example.

You are completely ignorant when it comes to scams, which you have attacked Click and Buy from being a scam company which it wasn't the company itself that was making the scams, it was the users of their service. Paypal also is plagued by such users, even today.

Yes, Paypal has been around a lot longer than Click and Buy, and more banks trust that service because it is not only a service that has been around longer than others, but one that is backed by US regulations. But that doesn't mean that other services that are both outside the US and are relatively new are all bad.

Besides, that post you attacked was still part of a sentence. That was what I was pointing out, don't attack a part of the sentence without reading the other part of the sentence.

Romanova

08-25-2011, 02:10 AM

Besides, that post you attacked was still part of a sentence. That was what I was pointing out, don't attack a part of the sentence without reading the other part of the sentence.

if that's your only defense it sounds like a lot of :safefacing:

it doesn't change the fact you wrote paragraphs about you knowing more than us then made a completely ignorant comment about ebay. And yes I mean the whole comment about you not being surprised. which means you are ignorant if you wouldn't be surprised.

Keep trying to back pedal though, you love doing that.

Korpg

08-25-2011, 02:40 AM

if that's your only defense it sounds like a lot of :safefacing:

it doesn't change the fact you wrote paragraphs about you knowing more than us then made a completely ignorant comment about ebay. And yes I mean the whole comment about you not being surprised. which means you are ignorant if you wouldn't be surprised.

Keep trying to back pedal though, you love doing that.

And you like to nitpick at everything and change the topic around enough to try to make everyone else's arguments go against them.

Orlind

08-25-2011, 02:44 AM

Whatever option SE picks or whatever option I pick? I didn't pick an option. I'm in the US and paying in US dollars. I'm not using currency that's out of my market. It may be out of the SE Main Office market, but that's their problem.

I'm not attacking you, I just want to be clear and get an answer from SE regarding this.

Nah, I wouldn't think you were attacking me with the way you worded your concerns. Couldn't get a job in my field if I was that thin-skinned =)

I do apologize because I assumed from your initial post that you were not paying in USD or EUR (the native currencies of UltimatePay or Click and Buy). If you are getting charged extra fees then that really is something to take up with them.

Eroniris

08-25-2011, 02:59 AM

Nianny

08-25-2011, 03:03 AM

I'm happy for you all in the NA region who are going to get changes, however, they still said nothing about changes in the EU zone. Me, my firends, and a lot more people as of today are still stuck with the issues everybody complained about. It sure is a little step forward, but i ask that you please let your voices still be heard along with ours.
Thanks in advance.

I'm waiting a couple more days to see what's happening, hopefully it's just a delay as I think they're aware that it was both NA and EU communities that weren't happy with the system's current situation. Besides... after what happened, I don't really think they'd answer to the NA's requests and ignore EU's. :/

Alhanelem

08-25-2011, 03:05 AM

I'm happy for you all in the NA region who are going to get changes, however, they still said nothing about changes in the EU zone.It's not a region specific issue, thus I don't think the info only applies to NA.

Romanova

08-25-2011, 03:09 AM

You really seem to feed off people with a defensive nature. Whether you're ever actually correct with your attacks or not, you are always on the attack, trying to break down people on the defense. You know that if you attack, they will defend, thus keeping you entertained and keeping the trolling going. It doesn't even matter whether or not you are right or not. If they respond, you are amused, if they stop responding, you win. Either way, you win, so why not do it, right?

Yup, it's time to put a stop to this.

on the internet: if you disagree when people say something completely insane, that must make you a troll.

He said something completely hypocritical ie. I know more than you but I will make this ignorant statement.

I don't care whether you agree or not, if I see someone say something incorrect I will call them out on it.

You can try to pass it off as trolling if that will make you feel better.

Romanova

08-25-2011, 03:11 AM

I'm waiting a couple more days to see what's happening, hopefully it's just a delay as I think they're aware that it was both NA and EU communities that weren't happy with the system's current situation. Besides... after what happened, I don't really think they'd answer to the NA's requests and ignore EU's. :/

unless there is something where EU laws would cause them not to use ultimate pay (can't imagine there is), I'd assume it would be for all regions.

It doesn't completely solve the issue where crysta isn't available in all countries though, so if you are in one of those, then either 1. they still haven't fixed it for you 2. they just haven't released the info yet on how they're going to fix it.

Nianny

08-25-2011, 03:23 AM

unless there is something where EU laws would cause them not to use ultimate pay (can't imagine there is), I'd assume it would be for all regions.

It doesn't completely solve the issue where crysta isn't available in all countries though, so if you are in one of those, then either 1. they still haven't fixed it for you 2. they just haven't released the info yet on how they're going to fix it.

Thankfully I'm in neither of those. I'm just really interested in these news since "overpaying" (Not going in details, I'm pretty sure you know what I mean by this) makes my money management harder and I'm not sure how I could handle it in a few months. As for Crysta, I think they said they were adding more regions to it. (If my memory is correct it's in the Square enix account Management, where you add Crysta). :)

Korpg

08-25-2011, 03:38 AM

Al, there comes to a point where you have to realize that no matter what you say, they will just attack you for whatever you said. I have come to that point with Roma now, because all he is doing is arguing for the sake of arguing, and nitpicking for the sake of nitpicking. Also calling me a troll when it is obvious that is what he is doing.

Nianny

08-25-2011, 03:39 AM

Disclaimer: Only partially serious

Shouldn't it make your money management easier, only paying out full dollars and no change? Nice round numbers make adding things up and figuring things out simpler. :p

By "Harder money management" I only meant that I used to pay 15.95€ and right now I had to pay about 22€ in order to use Crysta as I wanted to avoid CnB (Not flaming it, I just want to avoid it if I can). I also never considered quitting over it as long as I could afford it. It's just that difference per month does affect me so I wish these new measures apply here aswell. :)

Ruvion

08-25-2011, 08:58 AM

SE realized they would have been facing a huge lawsuit and losing alot of members for unjustly overcharging valued customers. Nice to see that someone had a brain in that corporation.

Tacotaru

08-25-2011, 09:29 AM

No they didn't, they realize the customers were unhappy with the options given to them and thus responded accordingly. There never was any threat of a lawsuit <_<.

Alhanelem

08-25-2011, 09:48 AM

SE realized they would have been facing a huge lawsuit and losing alot of members for unjustly overcharging valued customers. Nice to see that someone had a brain in that corporation.
They weren't overcharging anyone anymore than microsoft, nintendo and sony or any other company with a point system.

Alpheus

08-25-2011, 11:10 AM

I thought Sony was the only one of the big 3 that didn't jump into this monopoly money craze?

Finuve

08-25-2011, 11:51 AM

I thought Sony was the only one of the big 3 that didn't jump into this monopoly money craze?
you are correct, sony lets you spend any amount above 5 dollars, minimum amount u can add is 5 tho

Karbuncle

08-25-2011, 12:15 PM

They weren't overcharging anyone anymore than microsoft, nintendo and sony or any other company with a point system.

and all of those systems suck for various reasons.

But yah, Not law-suit worthy at all.

Morwy

08-25-2011, 05:18 PM

I just hope they'll do the same soon for EU players as well

RAIST

08-25-2011, 10:58 PM

EU POL site finally posting (8/25) the same changes are coming:

http://www.playonline.com/pcd/topics/ff11eu/detail/6992/detail.html

We wish to thank all our players for the support they have shown towards FINAL FANTASY XI.

We have taken your valuable feedback on board and, as a result, we are working hard in tandem with our US team to address any issues you may have encountered with the new billing system. To ensure that a number of significant improvements can be introduced, we have decided to extend the period to transfer accounts in order to benefit our customers in Europe as well as players in other countries.

- New credit card payment options for Crysta [Available Now]
- The option to specify exactly how much Crysta you want to buy [Early Autumn]
- New recurring payment credit card options [Mid Autumn]

We will continue to investigate other viable billing options suited to Europe and other countries and endeavour to keep you informed. We remain committed to providing our players with a FINAL FANTASY XI experience that is as rich, fun and exhilarating as possible.

Once again, we sincerely appreciate all of your ongoing support and hope you continue to have many more exciting adventures in the world of Vana'diel!

FINAL FANTASY XI Online Team – Europe

Nianny

08-25-2011, 11:13 PM

EU POL site finally posting (8/25) the same changes are coming:

http://www.playonline.com/pcd/topics/ff11eu/detail/6992/detail.html

Woot! Thank you very much Raist, I was about to check it for these news. :)

Malamasala

08-26-2011, 01:32 AM

They weren't overcharging anyone anymore than microsoft, nintendo and sony or any other company with a point system.

It really depends on how they do it. SE was attempting to overcharge you for a decade due to how the math would play out. With Nintendo you could put in money and get all of it back in 1-3 purchases of games. And the games are already there, while SE certainly don't have 100 different items for us to buy for crysta today.

Also I don't think Nintendo takes a monthly charge, but what do I know.

Ravenmore

08-26-2011, 01:54 AM

In case anyone hadn't noticed, the company that owns Click also owns T-Mobile. I really don't think C&B is as shady as people are claiming. It a international company which is why banks aren't keen on it.

Doesn't mean a thing. Theres companies own by the Rupert Murdoch that had no clue that phone hacking was going on or companies he had a stake in. His whole defense(which may be a load in his case) is he had no clue what was going on. Long and short is parent companies might know little of the day to day operations or care to know whats going on if they can claim ignorance.

Korpg

08-26-2011, 02:19 AM

Doesn't mean a thing. Theres companies own by the Rupert Murdoch that had no clue that phone hacking was going on or companies he had a stake in. His whole defense(which may be a load in his case) is he had no clue what was going on. Long and short is parent companies might know little of the day to day operations or care to know whats going on if they can claim ignorance.

Generally, child companies (or subsidiaries as they are more known to be) are self sufficient and can produce profits on their own without any input by the parent companies at all. Parent companies own them for additional profits, to help hedge their own costs, and/or for tax purposes (Qualified stocks are taxed at 15%, which means that any dividends that the parent company receives, they only are taxed at a 15% rate where if they directly owned the company, they can get taxed between 15-35% depending on the size of the company and the amount of profits generated and where the company is located).

Parent companies generally do not interfere into the daily workings of the subsidiaries and, depending on the amount of ownership, consider that company separate in every way except for financial statement purposes only.

In case you couldn't understand that, Parent companies don't mess with their children companies. It wouldn't make sense for a company to completely control another in a different industry, which in your example, they don't run side-by-side with.

Alhanelem

08-26-2011, 02:27 AM

Parent companies generally do not interfere into the daily workings of the subsidiaries and, depending on the amount of ownershipNot always. The supermarket chain I work for is constantly being influenced by the company that owns it and several other chains. They pressure us to cut costs when we're doing fine and even though our stores are ranked some of the best in the area for good customer service (especially at check out) and basically propping up all the other chains the parent company owns, they want us to consider doing away with front-end service associates (e.g. baggers and general help). The company goal for the year is "earn even more customer praise," but how are they going to do that when they let half the people providing the customer service go?

Additionally, they have been unifying the store brand across all of the chains that they own (e.g. every chain sells the same store brand name instead of it having the store's name). Just because a parent company doesn't typically interfere with day to day operations of its children, doesn't mean it isn't ever the case.

Aldersyde

08-26-2011, 02:34 AM

In case anyone hadn't noticed, the company that owns Click also owns T-Mobile. I really don't think C&B is as shady as people are claiming. It a international company which is why banks aren't keen on it.

The problem concerning some NA banks is this international status. The call center rep that I spoke to told me that because CnB were international vendors and the types of transactions they dealt with could be used for fraudulent purposes, my bank would flag the transaction every time CnB tried to charge my account. Consequently, they would either freeze my account or call me to clear the transaction, which defeats the purpose of creating an account for an automated service. It's inconvenient.

I don't know why people keep saying things like this. As a consumer can't I simply choose not use a company when doing so creates annoyances for me? Why do they have to be proven to be shady or larcenous first?

Hopefully, there will be a move back to direct billing with these new options, that way people who couldn't use the verified system can pay without fighting with SE's old payment options while offering the rest of us the convenience we already enjoyed. That's good customer service.

Neika

08-26-2011, 03:15 AM

EU POL site finally posting (8/25) the same changes are coming:

http://www.playonline.com/pcd/topics/ff11eu/detail/6992/detail.html

Yay! I was kinda nervous when our EU friends didn't get a notice on their site the day after we did.

wildsprite

08-26-2011, 04:16 AM

Korpg

08-26-2011, 04:23 AM

Not always. The supermarket chain I work for is constantly being influenced by the company that owns it and several other chains. They pressure us to cut costs when we're doing fine and even though our stores are ranked some of the best in the area for good customer service (especially at check out) and basically propping up all the other chains the parent company owns, they want us to consider doing away with front-end service associates (e.g. baggers and general help). The company goal for the year is "earn even more customer praise," but how are they going to do that when they let half the people providing the customer service go?

Additionally, they have been unifying the store brand across all of the chains that they own (e.g. every chain sells the same store brand name instead of it having the store's name). Just because a parent company doesn't typically interfere with day to day operations of its children, doesn't mean it isn't ever the case.

Well, while I did state generally, there are special cases, as you have provided for us.

Generally, the parent companies are in a completely different industry than the subsidiaries, and therefor, don't have enough knowledge of how to do business in that said industry. The ones who are in the same industry (two grocers, for your example), it would be more like a merger than an parent/sub comparison. Even though that the companies may have the same name, they operate in the fact that the parent company has complete control over everyday activities, which is the key characteristic of a merger.

What was used as above, which I quoted, is treated as a parent/sub relationship whereas the parent's role in the relationship is pure ownership interest. In that case, the parent has left all responsibilities of the running of the sub in the hands of the sub's Board of Directors and CEO, which is how businesses generally run.

But thanks for bringing that up, that is a classic example of merger vs parent/sub relationships.

Riggs

08-26-2011, 07:00 AM

if we are getting extra time to swap over why are we still getting the change over message everytime we log in?

Sparthos

08-26-2011, 12:10 PM

if we are getting extra time to swap over why are we still getting the change over message everytime we log in?

To get the Rounsey Wand if you want it?

Zemzerrett

08-26-2011, 02:32 PM

Although it says: "...to benefit our customers in Europe as well as players in other countries". The only Payment Method I have available is: Credit Card/Debit Card *ClickandBuy account required. Still can't buy Crysta - I guess if Crysta wasn't available initially in your country, then you're still not allowed to purchase it. "

http://www.zemzerrett.com/images/misc/payment.png

Looks like I'm going to be stuck with the ball and chain of paying via a ClickandBuy account for September :mad:

Winrie

08-27-2011, 02:18 AM

anyone else having trouble purchasing crysta? i did it last month so i know it works, but i keep getting damned error code 401 everytime i go to purchase more.. this crap is stupid.

Byrth

08-27-2011, 02:50 AM

I've heard you can only purchase $100 worth of Crysta in any one month period. Depending how many accounts you have on the same SE ID (server hopping, mules, etc. as well), maybe that's your issue?

RAIST

08-27-2011, 09:40 AM

anyone else having trouble purchasing crysta? i did it last month so i know it works, but i keep getting damned error code 401 everytime i go to purchase more.. this crap is stupid.

If I remember right, 401 is either a protocol or authentication error. Likely there is a temporary communication breakdown somewhere in the server chain (router stall or something strange like that). Might be worth it to try again later...who knows.

Komori

08-28-2011, 02:35 AM

The problem concerning some NA banks is this international status. The call center rep that I spoke to told me that because CnB were international vendors and the types of transactions they dealt with could be used for fraudulent purposes, my bank would flag the transaction every time CnB tried to charge my account. Consequently, they would either freeze my account or call me to clear the transaction, which defeats the purpose of creating an account for an automated service. It's inconvenient.

I don't know why people keep saying things like this. As a consumer can't I simply choose not use a company when doing so creates annoyances for me? Why do they have to be proven to be shady or larcenous first?

Hopefully, there will be a move back to direct billing with these new options, that way people who couldn't use the verified system can pay without fighting with SE's old payment options while offering the rest of us the convenience we already enjoyed. That's good customer service.

I'm not quite understanding it either. Seems people think these days that they can tell others what to do with their money and who to give it to. Whether it be from their own hard work or government help. But anyway, I'm glad to see that maybe not all hope is lost with SE.

Korpg

08-28-2011, 08:04 AM

You know, you could talk to your bank. They would set it up so they know that this 1 per month charge from Click and Buy every 30 days for XX.95 is going to be normal, and that they shouldn't need to flag it because not only have you authorized it, but you even went to the next step and told your bank that this will occur every 30 days for XX.95. Which you just did.

But that requires work, and nobody here wants to do that to make their life easier. That is why there is that 100+ page thread complaining about Click and Buy instead of actually trying to fix the problem. There are at most 50 posts that bring up serious issues about the new system and SE is going to actually correct it.