View Full Version : Check your statements
Ryaan
08-03-2011, 06:24 AM
Friend of mine just got charged from SE for this month as well as from C&B. Two seperate charges to his account. All those who have already changed over I would take a look at your statements (CC or bank) and make sure you were only charged once for this month.
He has already been refunded one of the charges from his bank but now he is trying to get a hold of SE to get it straightened out so they dont lock his account because of one of the charges being reversed.
Fearforever
08-03-2011, 08:24 AM
This is because SE's old system charged 1-month behind. I.E you Reactivated a Character on the 1st of July and it wouldn't charge you for it UNTILL 1st of august, Where as ClickNbuy charge 1-month in Advance.
so on the 1st of August you were billed by SE for July and CnB for August so 2 payments
**EDIT**: If you cause a Charge-back by requesting the fee's returned with your bank SE bans the account for good (at least its the case with credit-card charge-backs) so be carefull
Raxiaz
08-03-2011, 09:00 AM
Pretty sure the charge from C&B is just to clarify something on your bank's part... after that check is done it's taken away. That's what a lot of companies do these days and I'm amazed that people don't know this by now.
RAIST
08-03-2011, 09:05 AM
errr... that may be true if the OP had said he/she had reactivated in July. This was a friend that appeared to have gotten double billed in the long run. Not enough details to say it happened that way.
The point still stands though....everyone double check your statements. If you have a way to check your account online, go check the recent history. There were reports of additional fees and such being charged by the user's financial institutions because of how the transactions were coming in. IDK if SE passed these issues through their liason with C&B and got it remedied or what not, so double check so you can try to get it corrected (either w/ your bank or C&B directly).
Ryaan
08-03-2011, 09:55 AM
Nah the friend wasn't restarting the game has been back and playing for over a year now. Also never knew any company who charged you for the month AFTER you used a product. A charge in Aug should cover Aug, not a charge in Aug would cover what you did July o.O. So dont know why SE would charge you a month after use instead of a month ahead looking at it that way.
Also a charge of 1$ is the normal checking charge to validate your account. Not 12.95+mules which is what he was charged.
Raxiaz
08-03-2011, 10:01 AM
I was charged $10.00 and $5.00 accordingly by C&B. There was additional charge of like $1.90 pending to my account but it never went through.
I, personally, never had any problems.
Rosina
08-03-2011, 10:35 AM
And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
RAIST
08-03-2011, 11:12 AM
And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
hmmm.... so what 1% of this post is true....
/facepalm
eh.. or maybe people are concerened/distrustful because it's so easy to type something in google and get a hit to something like this--on a support portal for Click&Buy no less:
http://getsatisfaction.com/clickandbuy/topics/click_buy_did_not_answered_on_my_request_from_25_dec_2010
Pretty much it's a list of people having issues with account closings due to C&B.
Lost trust takes a while to rebuild...and when we have new cases of more screwups happening here, it doesn't really help their reputation.
Atomic_Skull
08-03-2011, 05:07 PM
I haven't been charged anything at all and I'm starting to worry.
RAIST
08-03-2011, 05:19 PM
I haven't been charged anything at all and I'm starting to worry.
ruh roh.. I better go check my Visa and make sure I didn't get billed for someone else's account (j/k).
Rearden
08-03-2011, 05:34 PM
And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
Let's take that 1%
internet
Neika
08-04-2011, 02:07 AM
I was also starting to worry since I had not recieved my usual billing notice through PoL like I always do on the 2nd of every month (I have not transfered my account over yet). I went and checked my credit card statement, and I have been charged, and they were the correct ammounts so I guess I'm good for this month.
Finuve
08-04-2011, 02:10 AM
i was charged correctly on one account and double charged on the other...
Tamoa
08-04-2011, 07:37 PM
Double charged, seems I have paid both via Click&Buy and the normal way to POL. Not deactivated or reactivated anything.
Edit:
As for Rosina insinuating that we lie, here is proof of me being charged double:
http://i942.photobucket.com/albums/ad265/Tamoa_photos/Doublechargedforaugust-1-1.jpg
Of course it has been cropped to show only the relevant transactions (and 1 not-so-relevant lol).
The difference in the sums are due to 2 things - Click&Buy and POL probably don't use identical rate of exchange, and also as you can see, Click&Buy charged me 2 small amounts when I verified the account, which then was credited my account with them.
And let me add that in all the years I have played this game, I have never had ANY payment issues whatsoever.
And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
Go away.
10 char.
Pawkeshup
08-04-2011, 08:15 PM
And I recall similar issues with POL. But honestly. the "my friend" doesn't hold much water. This includes when i say my b/f. That can be just made up plus 99% of what ppl say on the internet is a lie. More so if it is a trend to do something. Take example of the C&B thing. The popular thing is to hate it, if you don't you get insulted.
OK, so I should enjoy the fact that they are now forcing me to pay for their billing department choice? Should I be happy that since I'm Canadian, I'll be paying 5.9% MORE due to the fact that C&B would be doing the currency conversion for me? Should I trust a company who my own credit card company and bank have both said not to do business with due to multiple BBB complaints? Should I use an international company that might cost me more because my bank or CC company might charge me for an international transaction as someone else on Alla had happen? Should I trust a company that was at the heart of a scandal where Warhammer Online users were charged 10 times for a single month's fees, and someone has already been triple charged by them this month?
See, there's a REASON people hate them. It's not a mystery. Take 20 minutes and google them. I did when FFXIV came out. Plus read their mile long rules and regs document. There's tons of hidden fees and conditions in there that could greatly increase the fees they charge you for playing this game.
Neika
08-05-2011, 01:33 AM
My bank also told me not to do business with Click and Buy. I talked to them about it just to get some info on it. I'm taking my banks advice.
Ryaan
08-05-2011, 06:28 AM
I find it really funny that some people are so addicted to this game that they refuse to acknowledge that something is screwed up. Regardless on if your willing to do it or not being over charged to use crysta each month, or dealing with C&B who doesnt seem to have a decent reputation at all, you have to admit the system is now broken. Didn't we all grow up being told "If its not broken don't try to fix it". I am upset on having to go from a system that worked to this new one because SE has not given us even a simple version of why they decided to change it completely.
But the main reason of this post regardless if people like rosina (who at this time I honestly don't care for right now) don't think the "my friend" thing is legit is just check your bank account or CC statement and make sure you were charged the proper amount for Aug.
Romanova
08-05-2011, 06:32 AM
One of my cousins lost 3 of his fingers when he was little because he stuck his fingers in a gorilla cage and the gorilla bit them off. (true story fyi)
But you know, I should stick my fingers in as well 'cause it didn't happen to me. I've never had bad experiences with gorillas. I'm not about to listen to reports of what happened to other people.
Neika
08-05-2011, 06:35 AM
One of my cousins lost 3 of his fingers when he was little because he stuck his fingers in a gorilla cage and the gorilla bit them off. (true story fyi)
But you know, I should stick my fingers in as well 'cause it didn't happen to me. I've never had bad experiences with gorillas. I'm not about to listen to reports of what happened to other people.
This made me giggle :D
Romanova
08-05-2011, 06:40 AM
This made me giggle :D
the saddest part of that story, is that cousin is in Egypt, and they don't exactly have the same kinda safety laws we have here in the US.
Recently I added a bunch of my Egyptian cousins to my facebook, and sure enough, one of them has a picture of him holding a young leopard (he's in his 40s) next to two of our other cousins that are about 6 years old.
You would think my family would have learned not to trust their children around wild animals....
Neika
08-05-2011, 06:55 AM
the saddest part of that story, is that cousin is in Egypt, and they don't exactly have the same kinda safety laws we have here in the US.
Recently I added a bunch of my Egyptian cousins to my facebook, and sure enough, one of them has a picture of him holding a young leopard (he's in his 40s) next to two of our other cousins that are about 6 years old.
You would think my family would have learned not to trust their children around wild animals....
:O one would think so.