not allowing me to transfer my pol id to se acct.

[Wheels]

I am trying to transfer my account to se account, and when i do so i click transfer this account put in password then get an answer saying " This account can not be transferred please contact customer service. When i try to log into game it says due to unpaid fees or violation of tos this account can not be logged in (lm-31) wtf is this crap.

[Chilloa]

I'm having the same problem, but when I try to contact Square Enix Support Center I get a message saying that there's no agents available to speak to me, after waiting a half hour, then it cancels my queue position.

[Nakts]

click yes or continue or whatever the option is on the PoL viewer and it'll take you to the page where you can pay up and then you'll be able to transfer and buy you next 30 days. Honestly it could have been done in a clearer way rather than leave us to assume or not assume and figure it all out via trial and error

[Wheels]

What's the link for it? cause i do not see a continue.

[albela_killingifritcom]

same problem.

i hav talked to both US an Eu support. EU said i would be redirected to payment from pol-viewer an US suppot said they were having problems and maintenance an tat it might be fixed tomorrow. i hav bills to pay but Pol only says I need to have square enix accoun to reactive id and redirects me to this link: http://www.playonline.com/homeus/polshift/

this is worthless.

[albela_killingifritcom]

any progress on this worthlessness sofar ?

[SE_James]

Wheels,

As noted in the general forum rules, this forum is for the discussion of technical issues. In the future, please contact the SQUARE ENIX Support Center directly for any account or billing related issues. For assistance with account-related issues, please contact us directly through the SQUARE ENIX Support Center. If you wish to provide feedback for FINAL FANTASY XI, then we would ask that you do so through the appropriate forms on the SQUARE ENIX Support Center website. Unfortunately, since this situation does not involve any technical trouble, we have had to lock the thread.

The SQUARE ENIX Support Center can be found at this link:
SQUARE ENIX Support Center (http://support.na.square-enix.com/main.php?id=20&la=1)