jp pol account and new payiment method (aka yet another topic about the SE account)

[Lushipur]

i know jp importer are a little part of the playerbase, but you can say we are the loyal fan that buy everything Square sell on the day one.

the problem is that i bought even the token on day 1, so i had to register a japanese SE account. no real problem until now.

now i cant unregister my SE account and im stick with a jp pol linked to a jp account.

yet no problem, i already used Click&buy to donate money for the earthquake...but...

surprise!!!

the CB option is gone...i can only pay with a credit card or buy crysta
but crysta can be bought only with a CC and webmoney

the real problem is that i cant use an european card (i currently live in italy) to pay or buy crysta so im stick with webmoney.

its not a real problem, i had to use webmoney since a long time.

but since you are talking about some fix to the billing system, please let consider two option

1) unlink a pol (i will lose the token this way but i dont care)
2) let us use a foreing credit card

if im mistaken and the option of cb is still there, please somebody say me where, i really cant find it.

thank you.

[RAIST]

From what I saw in the JP guide, C&B is not there. Guess they didn't feel the need to add it as JCB has their own version of the 3DS (Jsecure) on their accounts, and that is supported by their credit processor. SE probly just assumed someone in the JP area using a creidt card would at least one card supporting Jsecure/3DS.

[Lushipur]

ok but now is unnecessary to block all foreign credit card.
i dont see chinese gilseller as a major problem since a few years.

having to buy webmoney from 1 site
redeeming code from another
finally entering the code on the SE account page to buy crysta
i found it a little boring

[RAIST]

Yeah... that's the downside to regional based CC processing. In theory JCB may be able to handle other regions with little/no issues because they do actually have footprints in almost 2 dozen other counties (even in a handful of states in the US), but there may be some limitations to that because of commerce laws. Also, no proof that SE is using JCB specifically, it's just a very likely candidate since they are kinda the "godfather" of credit brokering over there and they do mention JCB in their guides.

[Susume]

I think a more realistic scenario is that since credit card use in Japan is still scant, anyone who has any problems with a credit money would just buy WebMoney from their local convenience store.

I'd love to hear if JCB credit cards worked regardless (I've only used Visa and Mastercard for FFXI), even if they were issued in the US. I would definitely apply for one if so for my JP SE account, so I don't have to depend on my friend in Japan funding my gaming habit.

[Lushipur]

i dont really know much about jcb or other (lol and i work in/with bank everyday)
but i used my european credit card since a few years ago, then the card expired and i had to pass to webmoney cause they didnt accepted my new card even if the number was the same (just changed the expire date)

[RAIST]

hmm.... it looks like they may be set up to get crysta directly thorugh JCB somehow:

Crysta" are Visa, MasterCard, personal authentication services for JCB (3D secure) credit card with you and to charge money on the web.

but they don't say specifically a JCB card in the help text for the direct pay option--just reference 3DSecure.

http://www.playonline.com/home/polshift/help.html

To view in google translate:
http://translate.googleusercontent.com/translate_c?hl=en&langpair=ja%7Cen&rurl=translate.google.com&u=http://www.playonline.com/home/polshift/help.html&usg=ALkJrhi6FKw6G58hZjRe31aAKy-SQVuVrw

[Lushipur]

yes you can buy crysta with a credit card, but not a not-jp one

[Knives]

I'm in a similar situation and I've been trying to figure out ways to deal with this. Right now, I'm trying to contact the Japanese SE Support Center to ask if they can unlink my ID. Here's a link listing a lot of the actions I've taken so far.

http://forum.square-enix.com/ffxi/threads/12097-SE-Account-Transfer-Question-Attn-Devs/page4

I haven't gotten a response yet because the Center is likely off due to the weekend. I'm not too sure what to expect; the North American support center says they'll have no problem unlinking SEIDs and POL IDs, but the Japanese Support Center says they flat-out just don't do that. I'm wondering if this might change due to the current billing issues we're all going through due to the switch from POL-Based billing, so I'm sitting here crossing my fingers that they'll be able to help me.

Worst case scenario, they'll send me a snarky reply saying they don't approve of me making a Japanese account even though I'm American. Best case scenario, I may finally be able to link my account properly and continue playing the game I've supported for eight and a half years.

I seriously do love Final Fantasy XI. I've put up with this JP/NA monthly payment junk for eight years. If I didn't love the game, I wouldn't pay these prices. Now I've been hit with an impasse, and I'd like to see if there's anything they can do for me so I can keep playing their game.

[Alhanelem]

Its seeming like they just wanted to wash their hands of the 3D secure thing since hardly anyone in the US seems to have 3D secure cards. Since everyone in Japan has them, they continue taking them that way.

[RAIST]

Actually...it's a pretty common feature. It's just that the smaller, local banks might not be registering for it by default in order to cut costs as they may already be taking the hit on the costs because they are a smaller bank. Customers can sign up to have it added, they just probably don't know better.

I know my current Chase and my old Citibank and Wachovia cards used it, and AMEX has their own version of it (forget the name) just like JCB has their own Jsecure. Don't recall if my BoA cards have it (really only got them because they were doing the 1.9% balance until paid in full thing on new cards--same thing with a Discover card I had at one time). Even an old Providian card that I had supported it (balance transfer deal again, but I actually used that one for a while till I transfered the balances to BoA).

And I'm in the US.

Took me a while to poke around and find it, but here's a place you can goto to look up institutions registered for Securecode with Mastercard:

http://www.mastercard.us/securecode-sign-up.html

And here's links to signup for Verified by Visa:

US: https://usa.visa.com/personal/security/vbv/index.jsp
(if I'm reading things right on the website, VbV is not vendor specific for US only cards...if it's a US card, looks like you can activate through VISA)

EU: http://www.visaeurope.com/en/cardholders/verified_by_visa/sign_up.aspx

[Alhanelem]

Actually...it's a pretty common feature.it's not a pretty common feature if Capital One, whom I consider to be a common credit card provider, isn't issuing me cards that support it by now.

[RAIST]

Actually.. they have partnered with Mastercard for Securecode support--they have a link to it for their Debit Cards:


Protect your Capital One Debit Card from fraud when shopping online
Capital One has partnered with MasterCard® to bring you MasterCard SecureCodeTM, providing you with added security for your online purchases.


Register for MasterCard SecureCode (http://www.capitalone.com/redirect.php?Log=1&linkid=WWW_Z_Z_Z_FPREV_D1_05_T_MCARD&dest=http://www.mastercard.com/index.html)


Going into the security section there and then to the secure code section...and it looks a lot like the US VbV activation site--just feed it the info to activate it. So, it may also be available for the Capital One MC credit cards as well and it just isn't showing up at the MC site database I linked to earlier.

Have you even tried contacting them about activating it for your card?

Also, as noted before... if it is a US issued Visa, it looked like you may be able to activate it through VISA themselves, regardless of what bank issued the card.

[Alhanelem]

Capital One has partnered with MasterCard® to bring you MasterCard SecureCodeTMMy capital one credit card is a Visa, as is my TD Bank debit card (also Visa), and neither one will work on the VBV site.

[Enoah35]

ok but now is unnecessary to block all foreign credit card.
i dont see chinese gilseller as a major problem since a few years.

having to buy webmoney from 1 site
redeeming code from another
finally entering the code on the SE account page to buy crysta
i found it a little boring

Unfortunately this is what I have been doing ever since they stopped allowing my "foreign" credit card to be used. I tried 3 different cards all from different banks (VISA, MASTERCARD) and none of them works. Which I assume non Japanese Credit Card can't be used. It is boring but its the only method I have. I have asked support if the account can be transfered to EU but the answer I got at the time was no.

[Knives]

Unfortunately this is what I have been doing ever since they stopped allowing my "foreign" credit card to be used. I tried 3 different cards all from different banks (VISA, MASTERCARD) and none of them works. Which I assume non Japanese Credit Card can't be used. It is boring but its the only method I have. I have asked support if the account can be transferred to EU but the answer I got at the time was no.

How long ago did you ask? I've been trying to get into contact with SE, but haven't received a response yet.

I'm worried they'll ignore my request to unlink my JP accounts. I'll have to go through the same billing issues and I won't have the knowledge to keep playing on my account. I've never bought webmoney or done anything like that before on a Japanese site, and I'm to the point where I'm sick of going through hoops and hurdles in another language just to play a video game. All of this could be avoided if they would just add a natural unlink option to Square Enix IDs.

[Lushipur]

I cant really find a motivation for not allowing to unlink a pol id.