Add paypal

[Finuve]

Click and buy is absolutely awful, and crysta sucks since you can't buy the exact amount you need, PLEASE add paypal...or better yet just handle credit cards yourself like you were before

[Neonii]

No No No no paypal

[Dragoy]

ClickandBye should go byebye and be replaced with PayPal if they can not co-exist.

I will have to try and get this Crysta nonsense via PlaySpan... whoever that is, and see if it works.
If not, I guess it's farewell Vana'diel... :\

I don't like PayPal either, but it's the least work for me, as I have account there already (which I have used for exactly one payment 3 years ago).
ClickandBuy I could not get my account verified with even after spending days in the process and paying them the fees of few euros for it and I have heard worse.

I would never recommend that company to anyone.


So now I have to use PlaySpan, AND PayPal to pay for the game (and hope it works).
Why does it have to be so difficult?


~shakes head in disappointment and sighs dejectedly~

[Rizon]

From my experiences with FFXIV Crysta through PayPal is the only way to go. It is the only option that worked error free. They had numerous problem with the other companies, the most common being the inability to complete a transaction. Click and Buy had the most negative comments from all the others that I read.

[Finuve]

From my experiences with FFXIV Crysta through PayPal is the only way to go. It is the only option that worked error free. They had numerous problem with the other companies, the most common being the inability to complete a transaction. Click and Buy had the most negative comments from all the others that I read.
but for the same reason I dont buy Xbox Live points I wont buy Crysta, im not going to be forced to buy more than I actually need, so Im stuck using clickandbuy and its absolutely awful system and fear constantly getting billed extra fees

[Rosina]

but for the same reason I dont buy Xbox Live points I wont buy Crysta, im not going to be forced to buy more than I actually need, so Im stuck using clickandbuy and its absolutely awful system and fear constantly getting billed extra fees

umm you do realise that crysta doesn't go away and you can buy several mnths worth w/o worry about buying any each 30 days.

with that said their is infact pay pal. Just clock on add crysta click the ultimate pay option then a window pops up to either click pay pal or use the card.

OR jusrt use your credit card as click and buy is for crysta.

Funny how people panic for no reason instead of actually reading and exploring your options. A lil research goes a long way.

[Puck]

Apparently you're unaware of the fact that many people are on a budget, or a fixed income, or live paycheck-to-paycheck. For these people, buying several months worth of subscription time via Crysta is not an option. Others simply prefer to only pay for a service month-to-month, rather than prepaying for something they may not use later.

[Finuve]

Apparently you're unaware of the fact that many people are on a budget, or a fixed income, or live paycheck-to-paycheck. For these people, buying several months worth of subscription time via Crysta is not an option. Others simply prefer to only pay for a service month-to-month, rather than prepaying for something they may not use later.I dont like paying more than I have too, this post sums up why crysta fails quite nicely, for me this is why

I have 2 accounts, 3 characters, 26.90 a month, crysta is purchaseable in 500 increments, the LCM of 26.90 on 500 is 134500, so, until I have purchased and used 134,500 crysta which is 1,345 dollars, or 50 months of game time or 4.1 years in order for me to finally have given the exact proper amount of money

so screw crysta, im stuck using clickandbuy because I'm not going to quit over payment methods, but I will complain until SE takes our credit cards directly again or gives us a more reputable third party to go through for direct transactions

(someone double check my math, im at work and did that in a hurry)

[Octaviane]

umm you do realise that crysta doesn't go away and you can buy several mnths worth w/o worry about buying any each 30 days.

with that said their is infact pay pal. Just clock on add crysta click the ultimate pay option then a window pops up to either click pay pal or use the card.

OR jusrt use your credit card as click and buy is for crysta.

Funny how people panic for no reason instead of actually reading and exploring your options. A lil research goes a long way.



Crysta expires after 2 years. Not everyone can afford to pay for several months at a time.

[Zannon]

Wow i spent the last week setting up paypal after reading the forums to make sure it would work...then this happens.

What is it with enix and jumping hoops to "Pay them" anyways? would have saved them time to remove CC limitations (3D Secure) and add Gametime cards then...clickandbuy? *sigh

[Malamasala]

I dont like paying more than I have too

I'm of this opinion too. No serious company would use a system like this.

[Finuve]

I'm of this opinion too. No serious company would use a system like this.Microsoft uses it for Xbox as well (one of the reasons I quit using it)

[Olor]

eh, I have thousands of crysta sitting around cause XIV ended up sucking, so in this case I will actually be able to use it. /shrugs

[Romanova]

crysta and click and buy system = stupid and I wanted to add myself to the pile saying SE wasn't thinking of their players at all with this.


As others said, the crystal doesn't even balance out evenly so I find that to be bad business of them tricking us into essentially paying more.

I tried setting up click and buy way back in the day when FFXIV first came out and it was all kinda of shady and a nightmare as my CC company blocked it for suspicious activity so I finally had to do the paypal roundabout way because I don't even trust click and buy anymore after that.

I mean, SE actually made things harder with this system, how on Earth is that good business?

Let us do direct CC payments SE, this is ridiculous.

[Rosina]

Ok this is annoying so sorrry for the harsh tone.

click and buy is only for crysta
YES THERE IS PAY PAL
Go to the SE account part of the site to imput your credit card info.

really guys stop complsining about stiff you do not have to deal with. I'm on a fixed income and plan on using $20 dollor Ultimate pay cards. Jeez complaining over the stupidest stuff is silly do research instead of crying jeesum.

I had no issues setting up my ffxiv account. Just read and fill the stuff in slowly.

[Finuve]

Ok this is annoying so sorrry for the harsh tone.

click and buy is only for crysta
YES THERE IS PAY PAL
Go to the SE account part of the site to imput your credit card info.

really guys stop complsining about stiff you do not have to deal with. I'm on a fixed income and plan on using $20 dollor Ultimate pay cards. Jeez complaining over the stupidest stuff is silly do research instead of crying jeesum.

I had no issues setting up my ffxiv account. Just read and fill the stuff in slowly.
if you goto registerpayment method for credit card, it brings up click and buy, always

ur yelling at everyone else yet have you realized that your the only one that thinks that clickandbuy is only for crysta, you research, my account is already set up, and guess waht, clickandby is handling my automatic payment, something id love to avoid, though is the lesser of two evils when compared to crysta

[Korpg]

For security reasons, I find Paypal less effective and more risky than ClickandBuy.

If you look at the fine print on both of the services, you will understand why.

[Romanova]

click and buy is only for crysta


wrong you have it backwards.

click and buy is if you want to pay by cc. you can buy crysta through click and buy OR through ultimatepay which allows you to use paypal.

so

CC= click and buy

crysta = click and buy or paypal

[Zirael]

Click and buy is absolutely awful, and crysta sucks since you can't buy the exact amount you need, PLEASE add paypal...or better yet just handle credit cards yourself like you were before
I agree with this. Payment options (and customer service/support while we are at it) should be convenient for your clients first, then for you. If you force your clients to manually buy your product every month, or overcharge for it (forcing people to buy more crysta than is needed for each month's payment) you will be out of business.
I buy your product to relax and maybe have some fun with friends when I feel like it after work. I don't want to give out my personal sensitive info to some random company noone ever heard of just because they offered you some nice affiliate/partnership deal.
Credit card/debit card/bank transfer/Paypal - these are 4 standard payment options for any serious online company that I can think of. Any other gimmicks you come up with, I don't mind, that shouldn't be my problem tho.
As your client I want easy, secure and fair payment options. Handling my money should never be 'choosing one of lesser evils or worrying about fine prints on some third party websites I've never even heard of'. If I won't get this what is the industry standard, maybe you don't care if I am your client or not.

[Runespider]

I don't get why anyone would try to defend this, everyone should be against this because it's garbage. The system is worse than before, why are a few people continually defending it?

Crysta is like going to the store to get groceries and the guy saying he won't give you change cause he doesn't wanna hold it in the register so he will just write down how much you had left over for next time. Click and buy are a company with a terrible reputation (and this is the only option if you don't wanna pay with crysta). Nobody should be defending this.

[Malacite]

but for the same reason I dont buy Xbox Live points I wont buy Crysta, im not going to be forced to buy more than I actually need, so Im stuck using clickandbuy and its absolutely awful system and fear constantly getting billed extra fees

For all the hate SONY has gotten lately, this is one thing they did right with PSN - everything on there is paid in direct amounts, and if you need funding they add the exact amount needed to your account. It's why I didn't even bother with the pre-paid cards prior to the hacking.


My point is, SE, why fix what wasn't broken?

[Inafking]

I think you guys are over reacting about the new system. That being said, I like the idea of going directly to paypal instead of going through someone else to get to them. I'm sure Square could work out a better deal for everyone by cutting out the middle man.

[Runespider]

you'd think a company of this size and with 10 years experience running an MMO would of known better than to go with this kind of system but no.

[Ilax]

Well, you guy complain about crysta, when in fact you are raging that SE actually deal with ClickAndBuy instead of Playonline. Only part i can agree in all the Q.Q here is how SE associate with a LAME partner for Credit card (C&B).

But seriously don't put any blame on they new Crysta system, IS PERFECT for who can use it and was cockblocked by 3D secure before. I mean wake up and stop mixing up everything.

Second part that i agree is SE should offer 3rd payment method.

PayPal -> So all American stay happy.
ClickAndBuy -> All EU stay happy, huh i guess..
Crysta -> All ppl that don't have access to Cedit Card happy.

But FFS, stop bashing on crysta system.

[Finuve]

Well, you guy complain about crysta, when in fact you are raging that SE actually deal with ClickAndBuy instead of Playonline. Only part i can agree in all the Q.Q here is how SE associate with a LAME partner for Credit card (C&B).

But seriously don't put any blame on they new Crysta system, IS PERFECT for who can use it and was cockblocked by 3D secure before. I mean wake up and stop mixing up everything.

Second part that i agree is SE should offer 3rd payment method.

PayPal -> So all American stay happy.
ClickAndBuy -> All EU stay happy, huh i guess..
Crysta -> All ppl that don't have access to Cedit Card happy.

But FFS, stop bashing on crysta system.I'll stop bashing crysta when I can buy 2,690 crysta each month, until then, the system is crap, just like every other system before it that followed this pattern

[Ilax]

I'll stop bashing crysta when I can buy 2,690 crysta each month, until then, the system is crap, just like every other system before it that followed this pattern

Crysta is an alternative, if you not happy about it, select C&B, if you not happy that is C&B then complain about that, not about crysta, why is so hard to understand =X

For me 3D secure was not an option [that was imo a garbage system], so is for C&B, crysta is Thanks you SE allow me to pay the game on my damn own finally.

For lucky people that have access to Credit Card and are tight in they budget XD (making me wonder why they have CC =X) anyway in that case complain about C&B, and not crysta.

[Ladycandygem]

But FFS, stop bashing on crysta system.

I won't bash crysta if SE takes the exact fee amount out of my bank account automatically each month, converts that to crysta and pays for my usage.

What was wrong with the old system? SE provides a game to play, I pay them money directly and automatically every month. Why change that?

[Ilax]

What was wrong with the old system? SE provides a game to play, I pay them money directly and automatically every month. Why change that?

http://en.wikipedia.org/wiki/PlayOnline

Maybe they slowly getting ride of Square Soft, and become back Enix only? Who the hell know... lol

[Panthera]

eh, I have thousands of crysta sitting around cause XIV ended up sucking, so in this case I will actually be able to use it. /shrugs
FFXIV's fate is a cautionary tale about putting a lot of money into something when you don't what you're getting. What are we getting? (http://forum.square-enix.com/ffxi/threads/12162-Will-there-be-a-mini-expansion-or-a-full-expansion-and-why-it-matters-right-now.)

Paypal is a member of the BBB, and has an +A rating. I know people who've used it, and I've heard of them before this fiasco started, which I can't say for these other two jokers SE dug up. Paypal would be an acceptable option, and Square-Enix would retain more customers.

Or just let us pay you directly, with a personal check even.

[Malacite]

If Paypal was the choice for the direct payment then I wouldn't have any issue here as they're very secure.


But if it's clickandbuy or crysta, then idk. I really hate spending more than the actual fee per month, and that any left-over crysta is basically wasted money.

What moron approved this?

[Dragoy]

PayPal -> So all American stay happy.
ClickAndBuy -> All EU stay happy, huh i guess..
Crysta -> All ppl that don't have access to Cedit Card happy.

But FFS, stop bashing on crysta system.
Well, I'm in the EU and I refuse to use ClipandBye, and would actually prefer PayPal (which I've used for one payment ever, about 3 years ago, but still have an account there).

So Crysta would be the only option for me.
I don't like that, and even though I have mentioned elsewhere that it should be banished into oblivion, along with ClapandDye, I have nothing really against it staying, but it should not be the only alternative.

As a European, I think I might be more used to using 3rd party payment companies, though, and I was actually unable to play FFXI from about 2004 to 2006 because I could not pay for it. Later on, I could pay with a Visa Electron, though not exactly supported, it just worked like a Credit Card.

That said, I don't like the new options, and I have my reasons not to but that doesn't really matter.
What matters is that several players will likely quit due to this, and it should not be due to a payment method. :\
Many will of course not quit, many will be back, but others will quit fer sure.


All in all, I'm interested to see what will become of this in the end, and if they will add more options to pay 'directly'.
Blubb!

[RAIST]

eh... SE would have to go into negotiations and jump thorugh paypal's hoops to allow you to direct pay through paypal, otherwise you'd have to sign in to authorize payments. It would involve much less effort for them to just port the current directpay option we have via POL now--they've already done all the hard work setting it up for the JP region on the new pages, most of that can be ported to the other regions very easily.

Would be nice if they could work something out for direct pay via paypal though if they really are dead-set against storing are CC info to do direct batch processing for us every 30 days. It could pretty much resolve payment issues for nearly everyone that is getting shut out now. Would allow me to use a different card too--one less monthly payment for me to have to handle every month.

[Alhanelem]

Crysta expires after 2 years. Not everyone can afford to pay for several months at a time.
Appears to only be an EU thing. The NA page makes no mention of expiration nor does it have that expiration diagram that exists on the EU site.

Also, we have paypal. Just because the payment goes through playspan first doesn't mean anything. Paypal is still sending the money from you.

[Dragoy]

Appears to only be an EU thing. The NA page makes no mention of expiration nor does it have that expiration diagram that exists on the EU site.
Hmmm, I really thought it was the other way around not many days ago when I was checking those sites!
As in, the EU had less info and the NA had more...


Maybe I'm just going crazy. ^^;

[RAIST]

Also, we have paypal. Just because the payment goes through playspan first doesn't mean anything. Paypal is still sending the money from you.

But it's not a direct pay with paypal. It's a manual transfer from Playspin, playspin fetches the money from paypal.

I think what the OP wants is a way to pay for FFXI directly from PayPal, possibly for the purpose of automated recurring billing too and not manual payment.

[Panthera]

Someone mentioned on the FB FFXI page paying the small extra fee to SE themselves.

I'd be fine with that. If we have to pay a small fee to go through PayPal, fine whatever.

Prediction announcement on Monday about changes to payment procedure. They need to get on this PR nightmare right away.

[svengalis]

For security reasons, I find Paypal less effective and more risky than ClickandBuy.

If you look at the fine print on both of the services, you will understand why.

You can pay with PayPal on Rift and they don't seem to be having any problems.

[Alhanelem]

But it's not a direct pay with paypal. It's a manual transfer from Playspin, playspin fetches the money from paypal.Playspin? how did they spin you? what's so horrible about playspan? they're just an intermediary.

I used paypal, sent $20, a minute later I had 2000 crysta. No fees, no problem.

I don't see what's so horrible about the payment going through playspan. Visa bought them out I think?, and if you cant trust your own card company....

[RAIST]

lol... double typos I guess? went back to my other posts and I was typing it with an A. Brain fart I guess. Take a chill pill.

[RAIST]

May have stumbled on something about C&B. There might actually be a specific reason why some financial institutions are rejecting them, just haven't been able to get further details as it looks like the site I was in just hit a maintenance window while I was on it.

Click&Buy is stating they are authorised and regulated by the FSA UK:

ClickandBuy International Limited is authorised and regulated by the Financial Services Authority in the United Kingdom. (Register Number: 454127)
http://www.clickandbuy.com/EU/en/sa/help/pages/04505.html&bereich=surfer

So out of curiosity I went to pull up their reports on them, but can't get any real info on them just yet as it looks like they've started stopping some webapps for maintenance or something while I was browsing. This particular one went offline just after I pulled it up, but the first page from my search was still in my cached pages so I was able to grab at least their basic info:

http://www.fsa.gov.uk/Pages/register/index.shtml
searched on firm registration number: 454127



Basic details for:
454127 - ClickandBuy International Limited

Current status: No longer Authorised
Effective Date: 01/07/2011
Tied Agent:
Undertakes Insurance Mediation:
Registered under Money Laundering Regulations:
Address: Lincoln House
137/143 Hammersmith Road
London
W14 0QL

Phone:
Fax:
Email:
Website:
44 020 7605 0670
44 020 7751 1848
No e-mail supplied
www.clickandbuy.com

Notices:
Other information: The firm now has an e-money record. Please check the e-money link for more information.

Clicked the e-money link and that's when pages started coming up as unavailable. Guess I hit it right when they were taking things down.

Interesting that their basic info states they are not authorised. Which is a little concerning as they are still claiming on their site that they are authorised.

When you go to the FSA's detail on status entries, it simply states

No longer authorised
A firm is no longer allowed to carry out certain types of business that we regulate.
http://www.fsa.gov.uk/pages/Register/use/firm_status/index.shtml

Which makes me even more curious about just what they are no longer authorized to do, and why. Wish I could get at the reports to get more info.

If there is indeed something fishy going on with them that is causing the regulators to pimp-slap them....maybe SE needs to take a cue from the CC companies and find someone else... FAST.

[Alhanelem]

The "no longer authorized" line may simply mean that they were recategorized as something else. Here's the info from that link.

Electronic money institutions that are or have been registered or authorised by us to issue electronic money under the electronic money regulations 2011 (http://www.fsa.gov.uk/register/2EMD/2EMD_MasterRegister.html)



Basic Details For:900024 - ClickandBuy International Limited
Current Electronic Money Status:Authorised Electronic Money Institution
Effective Date: 01/07/2011
Sub Status:
Principle Place of Business
Firm Address:Lincoln House, 137/143 Hammersmith Road, London, W14 0QL
Phone: 44 020 7605 0670
Fax: 44 020 7031 3001
Email:
Web: www.clickandbuy.com (http://www.clickandbuy.com)
Notices:
Other Information:
Current Names
Registered Name:ClickandBuy International Limited Effective From: 17/06/2008Effective To:
Trading Name:Effective From: Effective To:
Previous Name
Trading Name:
Registered Name:
Issuing E-Money and Payment Services Activities
Requirements:
Activities: a) Services enabling cash placement on a payment account
b) Services enabling cash withdrawals from a payment account
c) Execution of payment transactions (not covered by a credit line)
d) Execution of payment transactions (covered by a credit line)
e) Issuing payment instruments or acquiring payment transactions
f) Money remittance
h) Issuing electronic money
Passports
Passport Country: Austria; Belgium; Bulgaria; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Iceland; Ireland; Italy; Latvia; Liechtenstein; Lithuania; Luxembourg; Malta; Netherlands; Norway; Poland; Portugal; Romania; Slovak Republic; Slovenia; Spain; Sweden
Passport Directive: Second Electronic Money Directive
Passport Type: Freedom of Services
Passport Activities: Issuing Electronic Money
Disciplinary History (For firm, agent and individual)
Action Date:
Action Type:
Action Description:
Action Individual Name:
Waiver Direction Summary:
Waiver Handbook Rule Number:
Agent Name:
Agent Status:
Status Effective:
Agent Address:
Previous Agents
Agent Name:
Agent Status:
Status Effective:
Agent Address:

Note line e) under Activities.

[RAIST]

I'm more interested in what happened that caused the regulators to remove their authorisation for an instrument from their portfolio. The time frame is right in the middle of when they were having alot of the problems with WoW and iTunes at the first of the year.

Something was going on. If it's on record somewhere in financial circles, that may very well be why banks are so skeptical of charges from them--not because of the drummed up hysteria in the general public, but more because there was a documented problem with Clickandbuy itself.

[Dbarr74]

My Issue, is ClicknBuy is not located in the United States, my Bank refuses to send money to companies located outside the US because it causes with issues with trying to get money back in events of Fraud.

Therefore, my only option is Crysta and like everyone said, Crysta is a horrible idea, its like Microsoft points, no matter how much you try, the balance never gets down to 0$ and the consumer gets ripped off in the process, horrible idea.

[wildsprite]

there is no reason that SE couldn't set up a reoccurring payment with paypal, IMVU does it with their VIP service, so it is a viable option if SE wants to use it.

[illusionist]

I agree.totally agree.We(in Japan) have "web money" option,but paypal is much better.

[wildsprite]

My Issue, is ClicknBuy is not located in the United States, my Bank refuses to send money to companies located outside the US because it causes with issues with trying to get money back in events of Fraud.

Therefore, my only option is Crysta and like everyone said, Crysta is a horrible idea, its like Microsoft points, no matter how much you try, the balance never gets down to 0$ and the consumer gets ripped off in the process, horrible idea.

crysta in itself isn't a horrible idea, the set amounts for it are the horrible idea, I myself pay $14.95 per month so 1500 crysta loses me a whole 5 cents, that doesn't bother me, but I do agree, we should be able to pay in exact amounts, for instance 1295 crysta and 100 crysta would be a much better idea and it would make people much happier

also there is absolutely no good reason not to add paypal for direct payments, so why not tell us the reason you are not using it SE