Regarding the World Merger Schedule and Content Ids (news20514)

[Rango]

Back before I had known that a world merger was going to take place, I had purchased extra content ids for the purpose of creating extra characters. Then the world merger was announced and new character creation locked. Now the ids that I had purchased cannot be used (creating extra characters on other worlds is not what I wish).

I was kind of ok with waiting until the 16th of this month, but with the recent announcement now, I have god knows how long to wait before I can do anything with the extra content ids. This goes beyond inconvenience as now you are preventing me from doing something I expressively paid extra for.

[Nadeu]

Rango,

As noted in the general forum rules, this forum is for the discussion of technical issues. While the situation you are describing is unfortunate, it is not a technical issue, so we would not be able to provide any sort of assistance through these forums. You are welcome to contact us directly through the SQUARE ENIX Support Center for account-related assistance.

The SQUARE ENIX Support Center can be found at this link:
SQUARE ENIX Support Center (http://support.na.square-enix.com/main.php?id=20&la=1)