Cannot initiate story quest "The Rose and the Unicorn"

[FutureNights]

The NPC named Carrilaut in Dragonhead is unresponsive and as a result will not allow the player to start "The Rose and the Unicorn" story quest.

Date & Time:
Sept 22 10pm EDT

Character Name:
Kitty Alexandrovna

World:
Cactuar

Class/Level:
THM level 39

Area and Coordinates:
Coerthas Central Highlands <24, 28>

Party or Solo:
Solo

NPC Name:
Carrilaut

Steps:
- Complete "Three for Three" story quest
- Right-click on Carrilaut to initiate next story quest but NPC does not response (i.e. no dialog box appears)

[Silvah]

still broken

[lprime]

Same. Can't progress.

[Vexarious]

Hopefully there are some eyes on it I've been asking players in the area to submit tickets.

[Darsaval]

same. Cannot interact with said NPC

[fallenalexiel]

This has been happening on Ultros for about 3 days :/

[crossed]

Noticed this last night (~24hrs ago). Didn't actually get around to submitting a bug report until today, but at least it seems like a fair number of people are on top of things as well.

[kepper80]

Me also. please fix!

[lprime]

Also, the Vendor/Repair NPC in the town is acting the same. You can select options like buy wep/repair, but it does nothing.