NM Bug - Unknown Soldier

[Magnesium02]

Some LS mates and I found a glitch with the Unknown Soldier in Cassopia Hollow.

We were fighting it for the second time when it did its dissapear skill and went invisible. It then failed to re-appear on our screen. The yellow dot was visible on the screen and we could target it with AOE skills and Warmonger/War Drum and engage it (the dot would turn red) and when we did the actions the spell/WS effects would appear in the air with no monster.

In these pictures you can see my Brandish hit the invisible NM
http://i227.photobucket.com/albums/d...FXIV/USbug.png
http://i227.photobucket.com/albums/d...XIV/USbug2.png


We called a GM in game and got the reply that it was not something that could be fixed by them, and to log a bug report, so here it is.

Thanks for your attention

[GuiltyBoomerang]

As part of the party who was involved in this, I also contacted a GM, who was kind enough to start a /tell. One interesting part of the chat log is this:

Rep >> Okay. Thank you for the wait. Unfortunately I cannot see what is wrong with the NM. Therefore I would recommand that you submit a Bug Report yourself via support.square-enix.com, or - if you have a forum-account - via the forum under SUPPORT In-Game Bugs.

>> Rep : Ah ok, thanks for that, would it be possible for you to broadcast a server-wide message in regards to that?

>> Rep : Just so other players know

Rep >> I would seriously love that, but unfortunately that will not be possible. If the issue is confirmed to be an issue, we will announce it, but as of yet we cannot say for sure.

One thing I'd like for future 'issues' like this is for the GM to be able to come in and force-kill the monster in question, so players wouldn't have to wait for a server reset for the monster to respawn

[Xophious]

Hey there you two!

Thanks for taking the time to post up the problem with the Unknown Soldier. I can see how frustrating it would be if it just disappeared out of nowhere, so we do appreciate the post. In order to forward the concern, we'll need some more information. Could you please fill out the following, Magnesium02?

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thank you!

[Yves]

This has been a problem on the Besaid server for over a week now with Prince of Pestilence. Guess what? Even after numerous posts and GM calls, SE has done nothing. Good luck and hopefully server maint fixes both our problems.

[Magnesium02]

Platform: Windows
ISP: -
Type of Internet Connection: Broadband
Internet Connection Speed: -
Date & Time: Sat April 23rd 10:00-11:00pm GMT +10
Frequency: once/permanent
Character Name: Rogue Muse
Race: Miqo'te
World: Gyshal
Class/Skill Rank: MRD r50
Physical Level: 50
Area and Coordinates: Cassiopeia Hollow (10,5)
Party or Solo: Party
NPC Name: -
Monster Name: Unknown Soldier
In-Game Time: 6-7? Its on the screenshots

Steps:
1. Party headed to Cass to farm Unknown Soldier for items. There was another group there so we spread out to camp.
2. The other group left after they killed it one more time so we had the place to ourselves.
3. When it popped we raced over and started to engage it. As usual with our NM runs we began a series of Battle Regiments for Normal and Weapon skills.
4. In the middle of a BR the Mob did its dissapearing trick and then simply did not reaapear on our screens. The yellow dot for its location marker is visible on the mini map but it is just not there.
5. When our tank uses War Drum it would hit the Mob and we would engage it (the dot would turn red). Also using AOE skills would hit it, so we spent a while running around killing nearby puks and cass to build up TP and the let loose a Brandish or Circle Slash which would hit and we could see the damage message in our chat logs (see screenshots)
6. Eventually we called a GM with the in game service and hung around a while doing nothing. When the GM said there was nothing that could be done we just left.
7. A LS member went down to Cassiopeia this morning and went to look at the spot and it is still there, stuck invisible.

[Baccanale]

Greetings, Magnesium02!
Thank you for filling out the form that was provided by Xophious. I have made sure to submit your information to the development team, and a thorough investigation will be conducted, based on your report. I recommend checking on this thread for any information about the investigation's findings. Thanks again for your report!

[Melodicya]

Hello Magnesium02!

I apologize for the inconvenience. It would seem that this issue has been reported by others as well and is currently under investigation. As we continue to look into this issue, any updates will be posted within the forums as they become available.

Thank you very much for your patience!