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  1. #21
    Player
    skitatic's Avatar
    Join Date
    Aug 2013
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    56
    Character
    Skitlash Starza
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    Shame... was kinda hoping for a good day today as I have the day off work.
    (0)

  2. #22
    Player
    skitatic's Avatar
    Join Date
    Aug 2013
    Posts
    56
    Character
    Skitlash Starza
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Tanukki View Post
    Well, if your other stuff is running fine, it's most likely some kind of software issue. Your hardware is bog standard stuff that thousands of people are playing the game with and having no problems.

    I assume that even after your formats, you installed various drivers and ran Windows Update. It just so happens that a couple weeks back, a windows update ( kb 2859537 ) was released that caused crashes similar to what you're experiencing to some people.

    Try turning off Windows Update, then using system restore to undo the Windows Updates that have been installed. Then just install the drivers you need for the game and see if it's still crashing.
    It would appear I do not have this update installed.
    (0)

  3. #23
    Player
    Korinth's Avatar
    Join Date
    Aug 2013
    Location
    Ishgard
    Posts
    31
    Character
    Kirae Naellenar
    World
    Balmung
    Main Class
    Blacksmith Lv 70
    I thought I didn't have the update installed either, but remember to put the kb before the number when searching. (eg. kb2859537 spaces make updates not exist, apparently.) Searching just the number doesn't work either. This fixed my crashes.
    (0)

  4. #24
    Player
    skitatic's Avatar
    Join Date
    Aug 2013
    Posts
    56
    Character
    Skitlash Starza
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Korinth View Post
    I thought I didn't have the update installed either, but remember to put the kb before the number when searching. (eg. kb2859537 spaces make updates not exist, apparently.) Searching just the number doesn't work either. This fixed my crashes.
    I looked in the list of installed updates in Windows update. Wasn't in the list.
    (0)

  5. #25
    Player
    skitatic's Avatar
    Join Date
    Aug 2013
    Posts
    56
    Character
    Skitlash Starza
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    Time snapshots every 60 seconds of GPU stress test.

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="32.0" fahrenheit="89.6" gpu_load="2.0" gpu_power="31.0" fps="0" seconds="0.0" vddc="0.000" width="1280" height="1024" msaa="0" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="31.0" fahrenheit="87.8" gpu_load="1.0" gpu_power="12.5" fps="0" seconds="60.6" vddc="0.000" width="1024" height="768" msaa="0" core_clock="324.0" memory_clock="324.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="56.0" fahrenheit="132.8" gpu_load="99.0" gpu_power="98.8" fps="17" seconds="120.0" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="71.0" fahrenheit="159.8" gpu_load="99.0" gpu_power="100.7" fps="18" seconds="180.4" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="74.0" fahrenheit="165.2" gpu_load="99.0" gpu_power="102.4" fps="18" seconds="240.9" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="100.1" fps="18" seconds="300.3" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.5" fps="18" seconds="360.7" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="99.8" fps="17" seconds="420.0" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="103.2" fps="17" seconds="480.4" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="76.0" fahrenheit="168.8" gpu_load="99.0" gpu_power="99.2" fps="17" seconds="540.8" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="100.2" fps="17" seconds="600.2" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="100.5" fps="17" seconds="659.9" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.3" fps="17" seconds="720.6" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.6" fps="17" seconds="780.1" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="76.0" fahrenheit="168.8" gpu_load="99.0" gpu_power="101.6" fps="17" seconds="840.5" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    <gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.5" fps="17" seconds="900.9" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

    You get the idea. This test was done for just over 1/2 hour. Temps did not raise above 76C
    (0)
    Last edited by skitatic; 09-06-2013 at 12:34 PM.

  6. #26
    Player
    skitatic's Avatar
    Join Date
    Aug 2013
    Posts
    56
    Character
    Skitlash Starza
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    Added some details about recent hardware tests.
    (0)

  7. #27
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Did you try backing down to nvidia driver 314.22 or 320.49?

    Might want to look at the display driver uninstaller if/when you try that...
    https://forums.geforce.com/default/t...ller-ddu-v6-3/

    Other than that... I'm guessing you have already checked for newer BIOS for your motherboard (may be farfetched, but couldn't hurt to try could it?).
    (0)

  8. #28
    Player gintoki88's Avatar
    Join Date
    Aug 2013
    Posts
    261
    Character
    Emiko Gintoki
    World
    Behemoth
    Main Class
    Pugilist Lv 50
    just a stab in the dark here.

    are you using onboard sound of your Mother board?
    if not and your using a separate sound card, have you tried disabling your mother boards onboard sound device via bios and in windows?

    on another note,

    If your using a wireless connection to your router, you may want to test the wireless card for faults in either another computer or swap it with a different one.
    (0)

  9. #29
    Player

    Join Date
    Jan 2012
    Posts
    518
    Hard locks and BSODs are hardware problems, usually bad memory or over-heating or else device driver problems, pretty much impossible for a user-land program like a game to cause this.

    "But it only happens with FFXIV" doesn't point to it being FFXIV's fault, over-heating is a PC system problem due to inadequate cooling to deal with heavy CPU/GPU loads for example.
    (0)
    Last edited by KraggyKor; 09-06-2013 at 06:38 PM.

  10. #30
    Player gintoki88's Avatar
    Join Date
    Aug 2013
    Posts
    261
    Character
    Emiko Gintoki
    World
    Behemoth
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by KraggyKor View Post
    Hard locks and BSODs are hardware problems, usually bad memory or over-heating or else device driver problems, pretty much impossible for a user-land program like a game to cause this.

    "But it only happens with FFXIV" doesn't point to it being FFXIV's fault, over-heating is a PC system problem due to inadequate cooling to deal with heavy CPU/GPU loads for example.
    thing is im assuming his GPU came with a utility program such evga's x precision, and by defualt it keeps the gpu temp under 80 degrees. according to his snapshots above. So i dont think its a gpu overheating. Cpu should not go over 70.

    The bad problem is if it is hardware malfunction, it can be any component in his pc thats causing it.

    I had this issue too, with hardlocks and BSOD, and figured out it was actually my wireless card, after buying a new one and replacing it has been working flawlessly.
    (0)

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