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  1. #1
    Player
    KuriosEpsi's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Scarlet Rain
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50

    Error 90000 unable to play character since the 24th

    Error 90000. I haven't been able to play my character since august 24 and today's maintenance didn't fix my problem.

    Time: August 24 2013

    Frequency: Always

    World name: Excalibur

    Character name: Scarlet Rain

    Class/Level: Archer 50

    Party or solo: Solo

    Area and coordinates: South Shroud, archer quest instance

    Steps:

    1. My character entered duty server for archer quest in south shroud.
    2. Servers went down for maintenance while I was still fighting inside.
    3. I kill last enemy and then I get into a loading screen followed by error 90000.
    4. I wait for maintenance to finish, attempt to log in game and get error 90000.
    5. I try to log in several times a day and I get the same error.
    6. I try to log in with a new character and it works. Only Scarlet Rain seems affected.
    7. I keep trying to log in every day after the incident but get error 90000, always.
    8. I attempt log in on a completely different pc/isp/client but get error 90000 again.
    9. I send several emails to support asking them to fix my character and they give me a reason that seems unrelated to my problem then tell me to try again later.
    10. I try to log in after maintenance on 9/4/2013 and still get error 90000.

    Email reply from support:

    "We really do apologize for the trouble and inconvenience you have been experiencing with the error code. At this time, the error code is being given when the server has reached capacity. Unfortunately we are unable to assist directly with resolving the error. We encourage you to try again at a later time."

    The reason given seems weird to me because I get error 90000 always, even after bypassing server queues or error 1017.

    I still cant play after latest maintenance I'm really tired of sending emails and not getting any help...
    (0)
    Last edited by KuriosEpsi; 09-04-2013 at 07:31 PM.

  2. 09-04-2013 07:27 PM


  3. #2
    Player
    iGently's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Trixxie Gently
    World
    Siren
    Main Class
    Arcanist Lv 50
    I've got the same 90000 error, My receiving drops down to 0 and I got a 75% chance of getting that error. My problem has been happening since aug 1st. My internet provider is Videotron from Quebec. Thought the maintenance would fix this but apparently not.
    (0)

  4. #3
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    To OP:
    Are your characters all on the same world? Or is Scarlet Rain on a different one from your other(s)?
    (0)

  5. #4
    Player
    KuriosEpsi's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Scarlet Rain
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    they're on different worlds
    (0)

  6. #5
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by KuriosEpsi View Post
    they're on different worlds
    Is it at least the same datacenter or is one JP and one NA/EU?
    (0)

  7. #6
    Player
    KuriosEpsi's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Scarlet Rain
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Nekodar View Post
    Is it at least the same datacenter or is one JP and one NA/EU?
    I have other characters in both JP and NA datacenter worlds which are playable. In Excalibur though I only have Scarlet and I havent been to create another one there due to the restriction.
    (0)

  8. #7
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Ratm3000 View Post
    Even when I get to login the 90k error strikes me.
    They still haven't fixed this even after the September 4th maintance.
    http://forum.square-enix.com/ffxiv/t...P2P-throttling
    September 2nd the start of the 90k error, lag spikes.

    ISP: RCN
    Location: Woodside, NY
    Occurrence: Always
    If it's your ISP as you imply by linking that thread, all SE can do is try to talk to your ISP and get them to fix their shit.
    (0)

  9. #8
    Player
    Namko's Avatar
    Join Date
    May 2012
    Posts
    188
    Character
    Star Breeze
    World
    Ragnarok
    Main Class
    Gladiator Lv 50
    That sounds terrible. Considering the steps you have taken it really looks like an isolated problem.

    Keep contacting SE.

    They need to move your character, but the support level needs to be elevated. In FF11 the only way to get support from SE was to literally hound them daily.
    (0)