My whole party is stuck in the Binding Coil of Bahamut - Turn 2

[SniperRifle]

Thread name: My whole party is stuck in the Binding Coil of Bahamut - Turn 2
Time: August 28th, 2013 around 8:00 PM EST
Frequency: Eight or more times (reoccuring after logging out, and restarting client. Nothing is working)
World name: Excalibur
Character name: Sniper Rifle
NPC name: N/A
Monster name: N/A
Class/level: Monk/50
Party or solo: Party, 8 people
Race: Lalafell Male
In-game time: Unsure, I relogged to try and fix, but now getting 1017 error. My friends are still inside.
Area and coordinates: Lower Aetheracoustic Exploratory Site (11X, Y13)
Steps:
We all died, we got a black screen while instance reset (when party wipes, instance resets with a short black screen). We all had to exit game to get out of black screen. When we came back in we were all dead but unable to return, exit instance, we can't move. All of us bugged.

Connection Specs
Rogers Internet
Modem maker/model number: Rogers
PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Microsoft Windows 7　Enterprise Edition　64bit　(build 7600)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_MEMORY 8183.082MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16364.309MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 458.886GB SYSTEM_FREEDISC_SPACE 366.226GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 275
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 275
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 869.375 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3199.906 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 1200 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0012.8562
SYSTEM_GRAPHICS_DRIVER_DATE 2011/10/15 17:53:00
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {18631660-EE13-4452-BFC7-6D4DFB811D1F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5904
SYSTEM_SOUND_DRIVER_DATE 2009/07/28 21:00:14
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {959C0930-B475-11E1-8001444553540000}
SYSTEM_INPUT_NAME Elecom Wired Gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1

[Junpei]

Thread name: My whole party is stuck in the Binding Coil of Bahamut - Turn 2
Time: August 28th, 2013 around 8:00 PM EST
Frequency: Eight or more times (reoccurring after logging out, and restarting client. Nothing is working)
World name: Excalibur
Character name: Junpei Gunso
NPC name: N/A
Monster name: N/A
Class/level: PLD/50
Party or solo: Party, 8 people
Race: Highlander Female
In-game time: Unsure, I re-logged to try and fix, but now getting 1017 error. My friends are still inside.
Area and coordinates: Binding Coil of Bahamut - Turn 2
Steps:
We all died, we got a black screen while instance reset (when party wipes, instance resets with a short black screen). We all had to exit game to get out of black screen. When we came back in we were all dead but unable to return, exit instance, we can't move. All of us bugged.

[KiraHime]

Time: August 28th, 2013 around 01:30 BST
Frequency: Always
World name: Excalibur
Character name: Kira Hime
NPC name: N/A
Monster name: N/A
Class/level: White Mage/50
Party or solo: Party, 8 people
Race: Miqote, Female
In-game time: 9:32 am
Area and coordinates: Lower Aetheracoustic Exploratory Site - Sector 7 (11,13)
Steps:
Our party died and upon hitting return to entrance became stuck in the loading screen. after 5 minutes we all force closed the client. Once we loggged back in we found our characters dead and the room reset. However we have no means of returning or raising and cannot terminate the instance. Even when we relog in the issue continues.

System information

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
SYSTEM_CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16358.973MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32716.129MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 31.980GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 790.150GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 224.403GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3015.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1080.250 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.1407
SYSTEM_GRAPHICS_DRIVER_DATE 10/02/2013 04:25:27
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (4- Logitech G330 Headset)
SYSTEM_SOUND_DEVICE_ID {F615A344-41F8-4B8B-8652-91279833E96A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 03:43:54
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1D5DEB7C-20F3-43FD-83F2-EEE9D692C45E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 03:44:24
SYSTEM_SOUND SPDIF Out (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {27F2CEAD-4479-48D4-9211-72026E778643}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.1375
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 22/08/2011 15:25:50
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {7A8A8DE5-6EE4-4CCF-ADBD-0D2FEA536F46}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 03:44:24
SYSTEM_SOUND Speakers (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {E15E8AEC-4EEA-45E3-BA31-FB0D1CE83256}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.1375
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 22/08/2011 15:25:50
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {EA275E29-35AC-44A9-B081-19006C70B8CA}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 03:44:24
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94D4BF00-6655-11E2-8002444553540000}
SYSTEM_INPUT_NAME USB Joystick
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {94D53430-6655-11E2-8004444553540000}
SYSTEM_INPUT_NAME Razer Tarantula USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94D58250-6655-11E2-8005444553540000}
SYSTEM_INPUT_NAME Razer Tarantula USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

[carraway]

Time: 5:30 PM PST, 08/28/2013
Frequency: Constant
World name: Excalibur
Character name: Carraway Author
NPC name: N/A
Monster name: Quarantine Node
Class/Level: 50 PLD
Party or solo: Party
In-game time: 10:43 AM Eorzea time
Area and coordinates: Binding Coil of Bahamut, Turn 2: Lower Aetheroacoustic Exploratory Site (11,13)
Steps:
1. Upon wiping to the mob Quarantine Node, we received a permanent black loading screen while the game tried to return us to the entrance of the instance.
2. After completely closing the client and logging back into the game, our entire party is still dead inside the instance. The mob Quarantine Node is alive. We do not have an active Duty Finder listed in our quests and no visible timer. We are unable to return, teleport, leave the party, or otherwise leave the instance.
3. The characters in our party are: Carraway Author, Tyrith Peng, Junpei Gunso, Kira Hime, Sniper Rifle, Verily Vale, Zdenka Vaera, Arin Arae.

Connection Specs
- Type of internet connection/provider: Verizon DSL
- Modem maker/model number: Verizon GT784WNV

[Penguin]

Thread name: My whole party is stuck in the Binding Coil of Bahamut - Turn 2
Time: August 28th, 2013 around 8:00 PM EST
Frequency: Always
World name: Excalibur
Character name: Tyrith Peng
NPC name: N/A
Monster name: N/A
Class/level: Monk/50
Party or solo: Party, 8 people
Race: Miqote
In-game time: 10:43 AM Eorzea time
Area and coordinates: Binding Coil of Bahamut - Turn 2 - Lower Aetheracoustic Exploratory Site (11,13)
Steps:
1. Upon wiping to the mob Quarantine Node, we received a permanent black loading screen while the game tried to return us to the entrance of the instance.
2. After completely closing the client and logging back into the game, our entire party is still dead inside the instance. The mob Quarantine Node is alive. We do not have an active Duty Finder listed in our quests and no visible timer. We are unable to return, teleport, leave the party, or otherwise leave the instance.
3. The characters in our party are: Carraway Author, Tyrith Peng, Junpei Gunso, Kira Hime, Sniper Rifle, Verily Vale, Zdenka Vaera, Arin Arae.

[Zdenka]

My whole party is stuck in the Binding Coil of Bahamut - Turn 2
Thread name: My whole party is stuck in the Binding Coil of Bahamut - Turn 2
Time: August 28th, 2013 around 8:00 PM EST
Frequency: Eight or more times (reoccuring after logging out, and restarting client. Nothing is working)
World name: Excalibur
Character name: Zdenka Vaera
NPC name: N/A
Monster name: N/A
Class/level: DRG/50
Party or solo: Party, 8 people
Race: Miquote Female
In-game time: Unsure, I relogged to try and fix, but now getting 1017 error. My friends are still inside.
Area and coordinates: Lower Aetheracoustic Exploratory Site (11,13)
Steps:
We all died, we got a black screen while instance reset (when party wipes, instance resets with a short black screen). We all had to exit game to get out of black screen. When we came back in we were all dead but unable to return, exit instance, we can't move. All of us bugged.

[ArkaTsu]

Thread name: My whole party is stuck in the Binding Coil of Bahamut - Turn 2
Time: August 28th, 2013 around 8:00 PM EST
Frequency: Eight or more times (reoccurring after logging out, and restarting client. Nothing is working)
World name: Excalibur
Character name: Arin Arae
NPC name: N/A
Monster name: N/A
Class/level: DRG/50
Party or solo: Party, 8 people
Race: Miqo'te Female
In-game time: Unsure, I re-logged to try and fix, but now getting 1017 error. My friends are still inside.
Area and coordinates: Binding Coil of Bahamut - Turn 2 // Lower Aetheracoustic Exploratory Site (11,13)
Steps:
We all died, we got a black screen while instance reset (when party wipes, instance resets with a short black screen). We all had to exit game to get out of black screen. When we came back in we were all dead but unable to return, exit instance, we can't move. All of us bugged.

[Alise]

This is the reason why Yoshida says there will be less than 100 who clear this content before 2.0. Because "Anyone who die can not return" lol!

joke as side, I think they did not expect people to go there this fast, and might not finish the content yet.

[Junpei]

This is the reason why Yoshida says there will be less than 100 who clear this content before 2.0. Because "Anyone who die can not return" lol!

joke as side, I think they did not expect people to go there this fast, and might not finish the content yet.

We wiped on this boss a plenty whilst rehearsing the fight, so I'm glad that if you die in the game you dont die in real life at least!

As a note: In game GM support said they could not teleport me and that it would take " a few days " before anything would be done. Completely unacceptable level of support.

Since when can a GM not teleport people!?

[Eggowaffles]

Here's hoping for a quicker resolution.