- The following issue has been fixed:
Customers who preordered "FINAL FANTASY XIV: Heavensward (Add-On)” for the PlayStation®3 and PlayStation®4 systems had an issue in which, after registering their product code at the PlayStation®Store and downloading the data for the "FINAL FANTASY XIV: Heavensward (Add-On)”, "FINAL FANTASY XIV: A Realm Reborn" would fail at the version check and they could not log in.

*This issue only affected downloads from the European region PlayStation®Store. Because product code registration has not yet begun in Japan and North America, these regions are not affected by this issue.

*For customers who are unable to log in because of this issue, a reinstallation of FINAL FANTASY XIV: A Realm Reborn will be necessary. We are deeply sorry for the inconvenience, but we ask that you please perform a reinstallation of your client.