Character recreation?

[Ranulf]

So, I read about the possible implementation of another free week. Honestly, I'm not happy with this choice. (Yes, I know he's not out to please one person, just a rant, lol.) That means, if this bug isn't fixed, I'll have to wait another damned week to get my fantasia. -.-

C'mon already, I would have gladly subscribed on the 27th regardless of the server issues. I just want to re-create already.

[Ranulf]

"I don't want to go to work today" bump.

[Ranulf]

Bumpage.

[Ranulf]

I know they're going to be working on the servers tonight, but they also said they'd be fixing more bugs. Do you think they'll be addressing this, too?

[RedAntares]

I'm sure they will address this sooner or later since I've seen a lot of people that want their Veteran rewards, I too want to change my character so I hope they let us pay before the free trial ends but I think they will most likely tell us something after maint is over... maybe. :P

[Ranulf]

'nother bump.

I see you posting, Camate!

[WinterNights]

Can you source where they promised this? IIRC, only legacy players who were placed on random worlds had the option of re-creating their character upon initial login.

[Ranulf]

There was never a promise. 1.0 characters were given the option to re-create their character on Phase 4, but a lot of accounts got screwed out of it due to a bug in the system. They contemplated letting offended accounts re-create once more during Early Access, but there was nothing else said about it. I just want a follow-up. And they're not taking payments for the Fantasia phial until the free subscription is over.

[Bayohne]

Greetings,

We've just posted the follow-up information regarding the character appearance change for version 1.0 characters:

We have determined our course of action to address the situation wherein players were unable the load their character data from the official benchmark when changing the appearance of their FINAL FANTASY XIV Version 1.0 characters. Please see the details below.

[Character Name Change]
If you experienced an issue when trying to change your Version 1.0 character's name upon logging into A Realm Reborn for the first time, please fill out and submit the form below by Sep. 10, 2013, 7:59 a.m. (PDT).

Character name changes will begin from Sep. 11, 2013 in the order in which they were received. After your request has been processed, the Character Name Change Screen will be displayed the next time you log in, and you will be able to change your character’s name.

Please note that once you receive the Character Name Change Screen, you will no longer be able to choose the same name your character currently possesses; you will have to choose a different name. Please be aware of this when you submit your request.

*Official Support Center Form
http://sqex.to/6Pq

[Character Appearance Change]
Players that experienced issues changing the appearance of their FINAL FANTASY XIV Version 1.0 character when starting A Realm Reborn will receive a consumable in-game item called “Fantasia.” Using the item in game will allow you the opportunity to edit your character's appearance. The Fantasia will be sent via the Moogle Delivery Service in the order in which requests were received.

Please note that because Fantasia is a rare item, a character cannot possess more than one at a time. If you already possess a Fantasia (obtained as a Veteran Reward, for example), please use your existing Fantasia in your inventory before receiving the new one from the Moogle Delivery Service.

[Krystal]

Is there a link to request the Fantasia item?? I only see link to change name.