Lost free 30 days for accidentally registered to the wrong service account?

[refraxion]

Fail, there is no option to go to Live Assistance anymore?

[FLeely]

You have to wait for them to e-mail you, theres nothing you can do with the ticket number.

ohh, i see, thanks laz

[Thaddeus]

When I registered there was only Add Platform and Add Account.

Add Platform insinuated adding a new console or pc key to give access to multi-platform, which I didn't intend to do. The only logical choice was to add new account... you know, since we were on a beta account and not retail...

THIS, when I registered they only had add platform and add account.. not add ps3 or windows. I tried chat support today and I can't get into it.. even though it's within the hours.

[Eveanon]

Guys, Square Enix kept silent to make this page. just register this form and your problem will be solved.

https://support.eu.square-enix.com/c...83&la=2&daxx=2

Most of the people here did report there first. This is just to try to get their attention more so then just mass emails. It's to show publicly how many people need this to be fixed.

[refraxion]

THIS, when I registered they only had add platform and add account.. not add ps3 or windows. I tried chat support today and I can't get into it.. even though it's within the hours.

Yep, seems like they TOOK IT DOWN. I demand a response from SE to people who have been duped into registering a "new" account.

[FLeely]

Just keep it, they might ask for it once they contact you.

thanks lamestdude

[lamestdude]

Guys, Square Enix kept silent to make this page. just register this form and your problem will be solved.

https://support.eu.square-enix.com/c...83&la=2&daxx=2

Many of us already filled it, however it'd be nice if SE could say something useful about it,besides an auto-response email.

[Toranja]

That means they sent it to you on Friday, which means it hasn't been two business days yet.

They were open during the weekend.

[Gravityx12]

NA customer support number is 1-858-790-7529 but be prepared to wait. They oppened at 11am my time and when i called it was already busy.

[lamestdude]

thanks lamestdude

Np ...we're all in this hole, so it'd be better if we help each other in some way.