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  1. #1
    Player
    Arendal's Avatar
    Join Date
    Mar 2012
    Posts
    3
    Character
    Arendal Omega
    World
    Hyperion
    Main Class
    ARCANIST Lv 50

    Unable to update patch files. Please Help

    Hello,

    I was playing back in phase1 and a little in phase2 of the beta, and I am trying to patch my files so I can get back into phase3, but I keep getting an error message when I try to run the patcher.

    "Unable to update patch files. [11005][20879]"

    Any advice? I've tried reinstalling to no avail. And nothing has changed on my PC-that I know of-that would affect the patch.

    Thanks in advance,
    Arendal
    (0)

  2. #2
    Player
    Fantasia's Avatar
    Join Date
    Nov 2012
    Location
    Ul'dah
    Posts
    560
    Character
    Aqu'a Fantasia
    World
    Balmung
    Main Class
    ARCANIST Lv 50
    I had this =/

    Go into "My Documents > My Games" and completely delete the 'FFXIV:ARR (Beta Test)' folder.

    You should be able to patch without a problem then.
    (0)

  3. #3
    Player
    Arendal's Avatar
    Join Date
    Mar 2012
    Posts
    3
    Character
    Arendal Omega
    World
    Hyperion
    Main Class
    ARCANIST Lv 50
    That did the trick! Thanks a bunch. I did an uninstall/reinstall but I guess it didn't delete the folder in My Documents.
    (0)

  4. #4
    Player
    Fantasia's Avatar
    Join Date
    Nov 2012
    Location
    Ul'dah
    Posts
    560
    Character
    Aqu'a Fantasia
    World
    Balmung
    Main Class
    ARCANIST Lv 50
    Quote Originally Posted by Arendal View Post
    That did the trick! Thanks a bunch. I did an uninstall/reinstall but I guess it didn't delete the folder in My Documents.
    Yay! Enjoy =b I haven't had a chance to play yet </3 stupid computer. Waiting for my PS3 invite is killing me inside.

    I envy you all.
    (0)

  5. #5
    Player
    Waters's Avatar
    Join Date
    Jun 2013
    Posts
    5
    Character
    Waters Telchines
    World
    Excalibur
    Main Class
    BLACKSMITH Lv 50
    Thanks for the advice, I experienced this issue today with the new patches and this resolved it.
    (0)

  6. #6
    Player

    Join Date
    Jun 2013
    Location
    Newington CT
    Posts
    1

    Thank you!

    This helped a lot. I'm glad I wasn't the only one.
    (0)