Cutter'r Cry mobs not depopping

[Yves]

Ran some CC tonight and after a wipe on Princess the adds did not depop even after everyone returned. We waited over 15 minutes.

[Jhanaka]

Hello Yves!

Thanks for the report, but I will need a bit more information from you. As you are a better expert on this matter than I, if you can finish filling out the info below, it will help me get this looked at for you.

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency: As you said you ran it a few times, but only wiped once, I presume this only happened the one time?
Character Name: Dookie Poo
Race: Lala
World: Aegis
Class/Level: CNJ Lv 50
Area and Coordinates: Cutter'r Cry
Party or Solo: Party
Monster Name: If you could give us the exact names, this will make sure we are giving the right details and we are not presuming. =)
In-Game Time:
Steps: -- Did you use any DOT spells? If so, can you get a small list together?
1.
2.
3.


Thank you so much, we want to be sure we can reproduce the case and get it resolved.

-Senior Game Master Jhanaka

[VoltaAsura]

I had this same exact issue OP! Although we weren't able to replicate it since the next run was a win, it was annoying at first and had to exit the instance and try again.