Music Glitch in Cutter's Cry

[HiirNoivl]

The music cut out when I was in Cutter's Cry in the middle of the Chimera fight.

[Ruri]

Happens to me almost every fight. I just play mp3s now.

[Pyretta_Blaze]

We had it glitch earlier last night, all the sudden people in the party were typing "what happen to the music?".

[Skirata]

Hello HiirNoivl,

Thank you very much for posting your concerns over the music stopping so abruptly during battle. In order to best assist you with this issue we will be needing some additional information. While some of this information may seem irrelevant, it is best to have as much information as possible in these cases. Once this is filled out we will submit this for review for you.


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Also when you encountered this issue, was it only the music that stopped? Or did all sound from the game, including sound effects, stop?

[HiirNoivl]

ISP: Insight Broadband
Type of Internet Connection: Cable
Internet Connection Speed: 10 megs?
Date & Time: April 10th at around 5:30 pm
Frequency: Once
Character Name: Hiir Noivl
Race: Dunesfolk Lalafell (the bestest)
World:Balmung
Class/Skill Rank: level 50 WHM
Area and Coordinates: Chimera Fight (Cutter's Cry)
Party or Solo: Party
NPC Name: NA
Monster Name: Chimera
In-Game Time: Don't remember
Steps: N/A
1.
2.
3.
<*Add more steps if necessary.>

Only the music stopped

[Mister-Wonderful]

Hello HiirNoivl,

Thank you very much for posting your concerns over the music stopping so abruptly during battle. In order to best assist you with this issue we will be needing some additional information. While some of this information may seem irrelevant, it is best to have as much information as possible in these cases. Once this is filled out we will submit this for review for you.


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Also when you encountered this issue, was it only the music that stopped? Or did all sound from the game, including sound effects, stop?

Happens to a very large portion of people I know, no matter the ISP, system, time or place in raid. Its the music only.

[Ruri]

ISP: Time Warner Cable
Type of Internet Connection: Cable
Internet Connection Speed: 10mbps (I think)
Date & Time:Every day
Frequency:Almost every raid
Character Name:Ruri Temari
Race:Miqo'te
World:Gungnir
Class/Skill Rank:Any job/class Lvl 50
Area and Coordinates:Cutter's Cry, Aurum Vale
Party or Solo:Party
NPC Name:NA
Monster Name:NA
In-Game Time:NA
Steps:
1.Enter dungeon
2.Kill Mobs
3.BGM stops halfway through dungeon, restarts for boss, then stops halfway through boss
Only the Music stopped, all other sounds worked.

[Skirata]

Greetings again HiirNoivl,

Thank you for responding so quickly with the information that I had inquired about. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!