error (30002) :(

[lucytestarossa]

yesterday night around 11 JP time i have encounter a DC... after that i am unable to connect to server . and the error number is (30002)1333814170,5483205,5 hope anyone able to help me i just subscribed a few day...

[Oliver]

My wife has the same problem. Don't bother looking for any fixes we tried everything.

I can log in on my account just fine on her PC and on my PC. But she can't log in on mine or hers so it's not a connection issue. It's a server issues, seems like you just need to wait.

[Nyipo]

Me and one or two other people here on the forums have had this happen to them yesterday as well, and after spending all yesterday looking for a solution I can say that this is an error on SE's end.

The error only applies to that character. I can log into a different account from this computer but my main gets hit with a 30002 error every time after character select so there is nothing wrong with my internet connection. I've seen people say that if they create a new character on that same account they can play the new character without any issues, so for whatever reason its character specific... Whats worse is that I've found posts about this dating back as far as 2010 with no solution ever found... So either our characters are rendered useless because of an error on SE's behalf or because of the number of people who are all having this error at the same time they look into it.

Just wondering, when did you activate your account? I activated on the 30th and my character didn't get moved to its new server till the 5th, where I could play fine till I got this error yesterday. Just want to see if there's anything in common with people who are getting this error.

[lucytestarossa]

same here i reactive on 4th of april and relocated into new server which is last patches. and after that i get this error ..... yesterday and i am SHOCK !!!!

[Nyipo]

The only thing I can think of is SE is doing something with the characters who didn't get moved with the initial batch of characters who were active before the server merge.

My only hope is to wait till mid/late April when the transfer of characters is complete and hopefully SE fixes the error by then, else we just wait and hope SE fixes the issue on its own, or create a new character on our accounts...

[Lafier]

So yeah. This hit my account yesterday too. I reactivated my account on like April 2nd. It took them nearly 3 days to move my character to Sargatanas and become playable. I had literally about a day and change of play time when I got hit with the following on a login

An error has occured on the game server.
(30002)1333854883,21261444,5

I too am positive that this is a SE problem because my friend got the game on friday to play with me, and he could still log in his account on his computer yesterday, but when I tried to log in on my account on his computer it would give a smililar if not the same error. I've already put in a ticket to SE but they have a negative amount of customer support on the weekends. So if my account doesn't become playable soon, when I call customer support tomorrow I am kindly asking for a refund on my money. Getting 1 day's play with over 7 days of subscription is not what I call fair service.

[lucytestarossa]

totally agree...

[Nyipo]

I wonder if there is anyone who activated their account between the 30th and the 5th that can still play or if its an error that effected all of us. Its nice to see that there is some sort of pattern as to who this is effecting and its not totally random. Means it would be fixable on SE's end if they ever get around to doing anything about it.

[Lafier]

Yeah its a shame they wont know about it until monday though. The 100% lack of customer support on weekends is BS, and the odds they actually look at these forums on the weekends is probably just about the same as the odds of you gettin a reply from customer support on the weekends. I don't expect to be able to get back on before monday. If only I wasn't so burnt out on wow or something, I'd play a game that has real support.

[Eshin]

This is actually a reassuring thread to me.. I spent pretty much the whole of yesterday afternoon trying to figure out what was wrong, since every "solution" was blaming the user's connection or an IP conflict on our end. More people agreeing that it's server end at least makes me feel like my character isn't doomed >_>

Happy Easter where it applies, everyone. :P