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  1. #1
    Player
    robsand1992's Avatar
    Join Date
    Feb 2020
    Posts
    2
    Character
    Varnen Masou
    World
    Lamia
    Main Class
    Gunbreaker Lv 80

    Unexpected Error Crash

    Upon using the World Visit system to visit another server on the Primal Datacenter, while loading into the new World, my game froze. I had to initiate a force-close through Task Manager, and now when I log into my character, the game freezes again and gives me an error stating "An Unexpected error has occurred, and the game will now close (17)". I have never had issues before, and so my thinking is it has to do with something that occurred during my World Visit transfer? Appreciate the assistance.
    (0)

  2. #2
    Player
    robsand1992's Avatar
    Join Date
    Feb 2020
    Posts
    2
    Character
    Varnen Masou
    World
    Lamia
    Main Class
    Gunbreaker Lv 80
    Apologizes. Error corrected itself upon switching to DirectX9. Have not tried DirectX11 yet to see if it'll freeze again
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Does this issue occur on more than one character? Outside of switching to DirectX9, what else have you tried to alleviate the issue? Could you also provide system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)