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  1. #1
    Player
    SamSmoot's Avatar
    Join Date
    Jan 2019
    Posts
    1,436
    Character
    Fugu Barr
    World
    Exodus
    Main Class
    Ninja Lv 100

    Windows 10 UAC pop-up every time I start launcher.

    "Do you want to allow this app to make changes to your device" pops up every time I start the game. It only used to do this if there was an update pending, but now it does it every time. If I answer NO, it won't run the game.

    Is this a new normal behavior, or is there a problem (It's annoying.)
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums,

    Could you try disabling it? Please use the following:

    - Go to the 'System and Security' group of settings
    -Click 'Security & Maintenance' and expand the options under Security.
    -Scroll down until you see the*'Windows*Smart Screen' section.
    -Click 'Change settings' under it. You will need admin rights to make these changes.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    SamSmoot's Avatar
    Join Date
    Jan 2019
    Posts
    1,436
    Character
    Fugu Barr
    World
    Exodus
    Main Class
    Ninja Lv 100
    Quote Originally Posted by Dynratygus View Post
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums,

    Could you try disabling it? Please use the following:

    - Go to the 'System and Security' group of settings
    -Click 'Security & Maintenance' and expand the options under Security.
    -Scroll down until you see the*'Windows*Smart Screen' section.
    -Click 'Change settings' under it. You will need admin rights to make these changes.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    I can't find these settings. Not in the shortcut properties, game itself, or the launcher.
    (0)

  4. #4
    Player
    Arrhin's Avatar
    Join Date
    Dec 2018
    Location
    Ul'dah
    Posts
    475
    Character
    Arrhin Terremiaux
    World
    Zalera
    Main Class
    Scholar Lv 90
    I think it's under General Settings>Update and Security>Windows Security>App&Browser Control and is now called Windows Defender Smartscreen. Not entirely sure it's the same, also seems to be a blanket setting so I'm not sure one would want to leave that off outside of diagnostic testing. One might be able to do more with a Group Policy edit if yer on Pro *shrug*
    (0)
    Don't touch me there

  5. #5
    Player
    SamSmoot's Avatar
    Join Date
    Jan 2019
    Posts
    1,436
    Character
    Fugu Barr
    World
    Exodus
    Main Class
    Ninja Lv 100
    Quote Originally Posted by Arrhin View Post
    I think it's under General Settings>Update and Security>Windows Security>App&Browser Control and is now called Windows Defender Smartscreen. Not entirely sure it's the same, also seems to be a blanket setting so I'm not sure one would want to leave that off outside of diagnostic testing. One might be able to do more with a Group Policy edit if yer on Pro *shrug*
    Found the section, but I don't see anything specific to FFXIV there. Plus, something changed within the game itself to cause this problem when 5.1 arrives, so I shouldn't be having to make Windows security setting changes to fix it.
    (0)