Seemingly random crash to desktop, no error code

[Rianq]

Date & Time: 2019/11/11, 6:00 - 6:40 pm CET
Frequency: Every couple of minutes
World name: Twintania
Character name: Hanna Rinsdottir
Class/Level: LTW/80
Party or solo: Solo
Area and coordinates: Limsa Lominsa / Crystarium
Steps:
1. Browsing marketboard or crafting with LTW
2. Game crashes to desktop while no input is given, no error popup
3. Crash happens every couple of minutes, can take one or two up to ten

Connection Specs
- Type of internet connection/provider: 50 MBit / 1&1
- Modem maker/model number: Fritz!Box 7560

■ PC Specs

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Rian\Documents
FINAL FANTASY XIV - A Realm Reborn D:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU AMD Ryzen 7 1700 Eight-Core Processor (16 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16332.324MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17356.324MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.315GB SYSTEM_FREEDISC_SPACE 21.078GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 241.683GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 596.170GB SYSTEM_FREEDISC_SPACE 265.429GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.162 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3615
SYSTEM_GRAPHICS_DRIVER_DATE 8/24/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.162 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ff72214788d99390\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3615
SYSTEM_GRAPHICS_DRIVER_DATE 8/24/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (High Definition Audio-Gerät)
SYSTEM_SOUND_DEVICE_ID {6B8CD56B-2CC7-4B69-BEBF-1A16128A2631}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0737
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_SOUND Line 1 (Virtual Audio Cable)
SYSTEM_SOUND_DEVICE_ID {3386B87F-9843-4A49-B53D-3EEC3A27BE7A}
SYSTEM_SOUND_DEVICE_NAME vrtaucbl.sys
SYSTEM_SOUND_DRIVER_VERSION 4.15.0000.7485
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/31/2015 00:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {7FC5A706-CAF5-4FF2-85B8-D9CB00466F57}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {A59BF1B5-D805-4862-B7A1-C9FFA0E70D7B}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND 34UC89G (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B7EBDB10-07F6-42D1-9D9C-076C113EC2D5}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0021
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/21/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
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SYSTEM_INPUT {FF689500-C247-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME Razer DeathStalker
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SYSTEM_INPUT {C8A767F0-CF14-11E8-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {FF742DC0-C247-11E7-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF74A2F0-C247-11E7-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF74CA00-C247-11E7-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF751820-C247-11E7-800D444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF753F30-C247-11E7-800E444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF6A90D0-C247-11E7-8004444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 184 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF73B890-C247-11E7-8006444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF7406B0-C247-11E7-8008444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Bug Reports - Mozilla Firefox
#glamour-and-screenshots - Discord
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Einstellungen


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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Divinity - Dragon Commander
Deadly Premonition - Director's Cut
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Mother Russia Bleeds
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Python 3.6.3 Documentation (32-bit)
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FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2017 Redistributable (x86) - 14.16.27024
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Windows SDK AddOn
Windows SDK Redistributables
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Win32DiskImager version 1.0.0
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Epic Games Launcher
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Python 3.6.3 pip Bootstrap (32-bit)
Windows SDK Desktop Libs x64
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Windows SDK for Windows Store Apps Metadata
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MTG Arena
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Application Verifier x64 External Package
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00000E08
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 000040B0
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00003730
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000034F0
C:\Program Files\Logitech Gaming Software\LCore.exe 00001658
C:\Program Files\Mozilla Firefox\firefox.exe 00001144
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00004680
C:\Program Files\WindowsApps\AdobeNotificationClient_1.0.1.22_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00002594
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.54.85.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00004664
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.54.85.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00000F84
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.54.85.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00004670
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00000CC4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19101.469.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002EBC
C:\Users\Rian\AppData\Local\Discord\app-0.0.305\Discord.exe 00003EF0
C:\Users\Rian\AppData\Local\FluxSoftware\Flux\flux.exe 000010F4
C:\WINDOWS\Explorer.EXE 000027C0
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003B50
C:\WINDOWS\system32\ApplicationFrameHost.exe 000016F0
C:\WINDOWS\system32\SettingSyncHost.exe 00004380
C:\WINDOWS\system32\conhost.exe 00001DB4
C:\WINDOWS\system32\sihost.exe 00003DD4
C:\WINDOWS\system32\svchost.exe 000036D4
C:\WINDOWS\system32\taskhostw.exe 00002DDC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002188
C:\Windows\System32\RuntimeBroker.exe 000026CC
C:\Windows\System32\SecurityHealthSystray.exe 00003F10
C:\Windows\System32\smartscreen.exe 00002D90
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001BCC
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003C4C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000013B8
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000478
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003238


Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox One Controller

[Trunks7287]

Same thing just happened to me. No error code or anything. Just straight to desktop. Apparently people have been experiencing issues like this since 5.1. Hopefully it will be addressed in the hotfixes tonight

[Rianq]

Had no problems before 5.1 either. Got a a few crashes after the update, but has never been as bad as today.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Do you notice any pattern to the crashes? Are you in a certain location or doing a certain action when it happens?

You may want to try some of the following if you haven't already:

1) Reinstall your graphics card drivers. Use the most-up-to-date versions if they are available.

2) Remove any overlays that may be present (Geforce Experience, Steam overlay, etc.) and close any unnecessary programs while playing the game.

3) Try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

4) Reinstall Final Fantasy XIV.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.