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  1. #1
    Player
    Hezkezl's Avatar
    Join Date
    Jun 2013
    Location
    Ul'dah
    Posts
    239
    Character
    Hezkezl Mewrilah
    World
    Hyperion
    Main Class
    Thaumaturge Lv 90

    New launcher is missing a critical feature

    Apologies for posting this here, but it was the best forum I could find to post this. If I posted this in the wrong board, please let me know the right place so I can repost it there.



    The new launcher is completely missing any notification about a patch being available to download, or any information about that process.




    There's no progress bar, no warning that there's a patch to download, no information about size, no notification that it's downloading at ZZ mb/sec or ZZ kb/sec (which would be helpful to know to diagnose a connection issue...) The only thing you get is a vague flickering of your mouse occasionally if your mouse is hovering over the launcher because it's updating.


    This is... literally unacceptable in this day and age. People need to know that their connections are being used to download something. We need to see a rough estimation of how long it will take to download. There is absolutely no conceivable reason to hide this information from customers.


    Please make some kind of change to it to allow us to see the basic minimum info which has been displayed in all online games for the past two decades. The old launcher shows it, but there was some decision somewhere to hide this information now, after 6+ years have already passed since we could first see that info.


    On a personal level, another reason I'm severely annoyed at this change is because I'm a heavy editor of the Gamer Escape wiki. For years now I've been posting the rough ETA of when a patch was available for download for the PS3, PS4, and PC versions, in addition to the size of these patches so people can have an idea of what to expect when they load the game up. Nowhere else on the internet keeps an archive of this information. With this launcher change, you have completely crippled my ability to keep this archive.


    My own personal experience with it not withstanding, every other online game in the world lets players see what they're downloading, how big it is, and what an ETA on the download is. This is NOT an area where you want to be an "innovator" by hiding information from customers...
    (4)
    Yoshi /facepalm!

  2. #2
    Player
    JosefuGurin's Avatar
    Join Date
    Jul 2015
    Location
    Ul'Dah
    Posts
    18
    Character
    Josefu Gurin
    World
    Odin
    Main Class
    Carpenter Lv 90
    Confirmed Bug - JP XIV Twitter.
    (1)

  3. #3
    Player
    MrThinker's Avatar
    Join Date
    Jan 2019
    Location
    Ul'dah
    Posts
    902
    Character
    Jakaar Rakkin
    World
    Kujata
    Main Class
    Paladin Lv 90
    'Tis a bug that they have acknowledged.
    (1)

  4. #4
    Player
    Hezkezl's Avatar
    Join Date
    Jun 2013
    Location
    Ul'dah
    Posts
    239
    Character
    Hezkezl Mewrilah
    World
    Hyperion
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by JosefuGurin View Post
    Confirmed Bug - JP XIV Twitter.
    Quote Originally Posted by MrThinker View Post
    'Tis a bug that they have acknowledged.

    Well, that's good at least. Thank you both for the information. I was drastically afraid it was on purpose ><


    EDIT: https://twitter.com/FF_XIV_EN/status...70193538031617 EN twitter has posted about it, too.
    (2)
    Last edited by Hezkezl; 10-29-2019 at 04:03 PM.
    Yoshi /facepalm!

  5. 10-29-2019 04:02 PM

  6. #5
    Player
    JosefuGurin's Avatar
    Join Date
    Jul 2015
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    Ul'Dah
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    18
    Character
    Josefu Gurin
    World
    Odin
    Main Class
    Carpenter Lv 90
    That would of sucked big time if they did that intentionally!
    (0)

  7. #6
    Player
    Hezkezl's Avatar
    Join Date
    Jun 2013
    Location
    Ul'dah
    Posts
    239
    Character
    Hezkezl Mewrilah
    World
    Hyperion
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by JosefuGurin View Post
    That would of sucked big time if they did that intentionally!
    Yeah... it really would have.
    (0)
    Yoshi /facepalm!

  8. #7
    Player
    DarkMasamune's Avatar
    Join Date
    Sep 2017
    Posts
    877
    Character
    Miss Eclipse
    World
    Alpha
    Main Class
    Warrior Lv 100
    Phew, thanks for pointing that out. I actually was wondering if something was downloading or not.
    (0)

  9. #8
    Player
    Cidel's Avatar
    Join Date
    Jun 2012
    Location
    Bastok
    Posts
    1,458
    Character
    Cidel Paratonnerre
    World
    Hyperion
    Main Class
    Astrologian Lv 100
    Quote Originally Posted by DarkMasamune View Post
    Phew, thanks for pointing that out. I actually was wondering if something was downloading or not.
    This. Thanks for making the thread though so somebody could come in and answer. Huge relief to know it isn't something with my computer... This time.
    (0)

  10. #9
    Player
    Luna_K's Avatar
    Join Date
    Jan 2019
    Posts
    21
    Character
    Luna Kirisame
    World
    Faerie
    Main Class
    Samurai Lv 80
    im on ps4, can I get the old launcher back? I don't really like the new one.
    (1)