can't get the quest to unlock The Striking Tree (Extreme)

[Kirituin]

Date & Time: 24-10-2019 23:50
Frequency: current
World name: Phoenix
Character name: Yue Shimizu
NPC name: Scarlet
Class/Level: Red mage 80
Party or solo: solo and party
Area and coordinates: New Gridania X9.9 Y11.4
Steps:
1. did all pre requisite quests, unlocked and played all other ARR extreme trials
2. i did buy an story unlock to the end of heavensward and a lvl 70 redmage boost
3. still can't get the Judgement Bolts and Lightning quest from Scarlet

Connection Specs
- Type of internet connection/provider: glass fiber 100mbit
- Modem maker/model number: i dunno some kpn modem

■ PC Specs



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Users\Kirituin\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


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SYSTEM_INPUT_NAME Corsair Gaming H2100 Headset Battery Charger
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
μTorrent 3.5.5 (build 45365) [32-bit]
Microsoft Edge
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-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Recettear - An Item Shop's Tale
CustomsForge Song Manager - Latest Build 1.5.4.5
Adobe AIR
Adobe Creative Cloud
Adobe Shockwave Player 12.2
MSI Afterburner 4.4.0
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Audacity 2.1.3
Battle.net
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Deluge 1.3.15
Diablo II
Dropbox
FileZilla Client 3.31.0
Gemcraft Labyrinth
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HandBrake 1.1.2
USB DAC-UP2
EasyTune
EasyTuneEngineService
SIV
VTuner
APP Center
GIGABYTE HW OC App
3DOSD
League of Legends
Macro Recorder 5.8.0
Need for Speed Underground 2 versie 1.2
Notepad++ (32-bit x86)
OBS Studio
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qBittorrent 4.1.2
Rocksmith 2014
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StarCraft II
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StepMania 5.1
TeamViewer 14
Unity
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WinSCP 5.11
World of Warcraft
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.11.25325
Sound Blaster ZxRi Extras
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Mumble 1.2.19
vs_minshellmsi
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Tools for .Net 3.5
Intel Extreme Tuning Utility
Mirroring360
vs_filehandler_x86
Sound Blaster ZxRi
Intel Extreme Tuning Utility
League of Legends
Microsoft Visual Studio Setup Configuration
Java SE Development Kit 8 Update 131
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
vs_FileTracker_Singleton
Twitch
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Microsoft SQL Server Compact 3.5 SP2 ENU
Skype™ 7.40
USB DAC-UP2
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Microsoft Visual C++ 2017 Redistributable (x86) - 14.11.25325
vs_communitymsi
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.11.25325
Google Update Helper
swMSM
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vs_minshellmsires
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EasyTune
Microsoft Visual C++ 2005 Redistributable
Corsair Gaming Headset Software
EasyTuneEngineService
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Project64 version 2.3.2.202
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Microsoft Visual Studio 2017 Tools for Unity
Black Desert Online
VTuner
Apple Application Support (32-bit)
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APP Center
Windows 10-upgradeassistent
Microsoft XNA Framework Redistributable 4.0 Refresh
GService
vs_filehandler_amd64
GIGABYTE HW OC App
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft VC++ redistributables repacked.
Thunderbolt(TM) Software
Adobe AIR
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windscribe versie 1.70 build 4
RGB Fusion
Streamlabs OBS 0.16.3
Windows-stuurprogrammapakket - libusbK Nintendo Switch APX Mode (04/27/2014 3.0.7.0)
Streamlabs OBS Preview 0.8.10-preview.6
Combined Community Codec Pack 64bit 2015-10-18
CPUID HWMonitor 1.33
CrystalDiskMark 5.2.0 Shizuku Edition
Logitech Gaming Software 8.94
CINEMA 4D 17.016
Mozilla Firefox 69.0 (x64 nl)
Mozilla Maintenance Service
PokeMMO
Microsoft Office Professional Plus 2016 - nl-nl
Intel(R) Network Connections 21.1.29.0
Starbound
Rocksmith® 2014 Edition - Remastered
3DMark
Cities: Skylines
Melody's Escape
Crea
Elite Dangerous
FINAL FANTASY XIV Online
Factorio
Wallpaper Engine
Beat Hazard
Car Mechanic Simulator 2018
Slay the Spire
WinRAR 5.40 (64-bit)
iTunes
Microsoft Visual C++ 2005 Redistributable (x64)
Killer Performance Suite
FFXIV TexTools
Logitech Gaming Software 5.10
Intel(R) Management Engine Components
Elgato Stream Deck
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Network Connections 21.1.29.0
Java(TM) SE Development Kit 9.0.4 (64-bit)
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Bonjour
Intel® Hardware Accelerated Execution Manager
Apple Mobile Device Support
Intel(R) Rapid Storage Technology
Java SE Development Kit 8 Update 131 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual Studio 2017
Intel® Trusted Connect Service Client
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Java 9.0.4 (64-bit)
Microsoft Silverlight
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual Studio Team Foundation Server 2017 Office Integration (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.11.25325
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Microsoft Visual Studio Team Foundation Server 2017 Office Integration Language Pack (x64) - ENU
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.11.25325
NVIDIA Ansel
NVIDIA-configuratiescherm 431.36
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX Systeem Software 9.17.0524
NVIDIA Update 37.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Apple Application Support (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Intel(R) Management Engine Components
Oracle VM VirtualBox 6.0.12
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\Corsair Gaming Headset Software\HeadsetControlPanel.exe 000033D0
C:\Program Files (x86)\Creative\Sound Blaster ZxRi\Sound Blaster ZxRi Control Panel\CTJckCfg.exe 00003214
C:\Program Files (x86)\Creative\Sound Blaster ZxRi\Sound Blaster ZxRi Control Panel\SBZxRi.exe 000031E0
C:\Program Files (x86)\Dropbox\Client\83.4.152\QtWebEngineProcess.exe 00003570
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00001900
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000059C4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000024C4
C:\Program Files (x86)\Steam\Steam.exe 00000A80
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00008484
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 000093C0
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 000075B0
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000037B8
C:\Program Files\Logitech Gaming Software\LCore.exe 000026CC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001D28
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000735C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.33.18003.0_x64__8wekyb3d8bbwe\GameBar.exe 00006110
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.33.18003.0_x64__8wekyb3d8bbwe\GameBarFT.exe 000092CC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19092.403.0_x64__8wekyb3d8bbwe\YourPhone.exe 00008D40
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19072.18011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00006A10
C:\Users\Kirituin\AppData\Local\Discord\app-0.0.305\Discord.exe 00003BCC
C:\Users\Kirituin\AppData\Roaming\uTorrent\helper\helper.exe 00005124
C:\Users\Kirituin\AppData\Roaming\uTorrent\uTorrent.exe 00004F94
C:\Users\Kirituin\AppData\Roaming\uTorrent\updates\3.5.5_45365\utorrentie.exe 000049AC
C:\WINDOWS\Explorer.EXE 00002064
C:\WINDOWS\System32\svchost.exe 00001BA0
C:\WINDOWS\TEMP\nsw1E18.tmp\TvUpdateInfo.exe 00009358
C:\WINDOWS\system32\ApplicationFrameHost.exe 000028AC
C:\WINDOWS\system32\DllHost.exe 00008180
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 0000738C
C:\WINDOWS\system32\MusNotifyIcon.exe 00009D94
C:\WINDOWS\system32\SearchProtocolHost.exe 000071A4
C:\WINDOWS\system32\SettingSyncHost.exe 000051E8
C:\WINDOWS\system32\backgroundTaskHost.exe 000097DC
C:\WINDOWS\system32\browser_broker.exe 00002C20
C:\WINDOWS\system32\conhost.exe 0000253C
C:\WINDOWS\system32\sihost.exe 00001D58
C:\WINDOWS\system32\svchost.exe 000025C8
C:\WINDOWS\system32\taskhostw.exe 0000233C
C:\Windows\System32\MicrosoftEdgeCP.exe 00008CCC
C:\Windows\System32\MicrosoftEdgeDevTools.exe 00007E48
C:\Windows\System32\RuntimeBroker.exe 00004E48
C:\Windows\System32\SecurityHealthHost.exe 00004C98
C:\Windows\System32\SecurityHealthSystray.exe 00001388
C:\Windows\System32\smartscreen.exe 00002024
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000039E4
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00001A4C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002994
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002590
D:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00007FD4
D:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001F7C

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