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  1. 10-19-2019 12:45 PM #1
    NayruDragon
    Player
    NayruDragon's Avatar
    Join Date
    Oct 2019
    Posts
    1
    Character
    Tesra Ellbrecht
    World
    Sargatanas
    Main Class
    Dragoon Lv 80

    Various Disconnects

    Unfortunantly I am dealing with two types of disconnects:

    1) by running Chrome or any type of audio app (aside from Discord, though from time to time it does cause issues logging back in if I have it running). Causes a 9000 type error to appear after 2 minutes of having said applications open.

    2) anytime I fall off the edge of Eden platforms, I auto disconnect saying there was an issue. No error number. Sometimes I can relog, sometimes I have to shut the whole program down and restart it.

    My friend thinks it may be my processor. These situations also seem to have gotten worse after having to switch from DX9 to DX11.
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  2. 10-19-2019 03:04 PM #2
    hynaku
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,788
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    Do have Microsoft phone and skype running on your pc when playing ffxiv. Found out for me they was cause of the game freezing up and random disconnects. When turned them off fix problem for me. That's if your using windows 10 like me.
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  3. 10-23-2019 01:50 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Do you experience any disconnections when the audio programs is not run? Are you connected directly to the router?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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